1. Field of the Invention
This invention relates generally to electronic gaming machines and more particularly to a method and apparatus for presenting a personalized calendar of events to the player while at the gaming machine.
2. Description of the Prior Art
Incorporating casino slot machines into a computer network is well known. Early in the deployment of such networks, preexisting slot machines were retrofitted by installing a communications board that included a processor, memory and other components that facilitated communications between the electronic slot machine and the network. When so configured, transactions at one of slot machines could be communicated via the board onto the network and from there to a computer that stored the transactions for later analysis and verification. Conversely, the network computer can issue commands onto the network that are addressed to a particular machine or a group of machines. The communications board receives the command and communicates with the slot machine to effect, for example, payment of a bonus over and above the pay table in the slot machine as described in U.S. Pat. No. 5,655,961 (the '961 patent), which is owned by the assignee of the present application and which is incorporated herein by reference for all purposes.
In addition to the communications board, it is well known to install a card reader, a display, and a keypad at each slot machine to facilitate player tracking, as it is referred to in the industry. In a conventional player-tracking system, each player is assigned a card and an associated account, which is maintained on a network computer. Before playing one of the slot machines, the player inserts his or her card to cause points proportionate to play to accrue in his or her account. The points are then redeemable by the player for additional play, complimentary meals, merchandise, or the like. In addition, the card, keypad, and display—typically implemented as a vacuum fluorescent display or a small-character LCD display—can be used to permit a player to access a cashless play account or to access credits that are either complimentary or awarded to the player during the course of his or her play.
The design, construction and operation of networked slot machines, including the card reader, the keypad and the display, as mentioned above, is described in detail in the '961 patent. Another embodiment is also described in U.S. Pat. No. 6,319,125 for a Method and Apparatus for Promoting Play on a Network of Gaming Devices, which is also assigned to the assignee of the present application and which is also incorporated herein by reference for all purposes.
However, since competition for players is intense in the gaming industry, the need exists for additional bonusing and notification features that create additional attraction and play opportunities for the players.
The present invention integrates the concepts of interactive player-based promotions and calendar tracking that utilize a display, such as a touch screen display, on a gaming system associated with a remote player tracking system. The promotions and calendar events can be configured at a remote configuration workstation by selecting system criteria defining the particular bonus promotion.
A graphic or series of graphics are displayed on a gaming machine informational display such as an the NexGen Display available through Acres Gaming of Las Vegas, Nev., or on any video electronic gaming machine (EGM) that is connected to a casino management system, such as the Acres' system. Yet another method of presentation would be on the video screen of a player Kiosk or terminal that serviced an area of the casino floor. The preferred presentation graphics are calendars containing boxes that represent the days of the month, much like any paper calendar. There is also a title area that shows the range of the calendar and has room for events that span the entire range of the calendar. Within each day box, the casino can graphically advertise future casino events, promotions, general casino gambling, and bonusing opportunities scheduled or occurring on those specific days. These events are referred to herein collectively as items in the text.
Multiple items can be represented in a single day box by animating the graphics, so that the player sees a rotation of items in the day boxes of the calendar. Players are prompted through calendar graphics and sound to “touch the day or item of interest,” which causes the display to expand to a full screen detailed graphic of the day and/or item. After reading the content, the player will time-out or press a button to return to the calendar screen. From there the player can touch another day of interest.
The calendar can play in several contexts, each with different content (graphics and sound) if desired. When the EGM is idle (no player), content can refer to generic items available to all customers in a casino. When the EGM is played by a player with no club card, content can be shifted to prompt him to become a club card member. As an example, the calendar could advertise a promotional “sign up day” every Tuesday.
When the player tracking system detects that a carded player is playing the EGM, the calendar content can become highly specific to that player, using information about the player provided by the tracking system databases. Items such as player-specific bonuses/events/participation/status, player history, ranking, preferences, etc. can be displayed on the player-specific calendar. When a player has selected a day for detailed examination, an event message can be generated by the display or the EGM that travels through the gaming network, resulting in an alert to a terminal or pager, notifying casino personnel who may want to follow up on this player-expressed interest with personal interaction.
The invention further includes a gaming machine on which is displayed a calendar for gamblers implementing specialized attract features. During the various attract panels, the calendar cycles through about three times with five seconds or so on each of the three calendar screens. Each screen is slightly different and discloses different events with a subsequent panel having Touch Here on the date instead of the event. The player therefore is urged to touch the screen, thereby producing a full panel that provides more information about the event or promotion, such as half-price room rates. There is also a voiceover narration that urges the player to touch any day. The voiceover can also talk about a particular event after it is expanded. In addition, the panels will time out and/or be provided with a back button. There can be a player-specific full screen when a player card is in, e.g., Especially For You Bill Smith.
The foregoing and other objects, features and advantages of the invention will become more readily apparent from the following detailed description of a preferred embodiment of the invention that proceeds with reference to the accompanying drawings.
Turning now to
Ethernet hub 30 connects each of the bank controllers associated with banks 16, 18, 20 of EGMs to a concentrator 32. Another Ethernet hub 34 connects similar bank controllers (not shown), each associated with an additional bank of EGMs (also not shown), to concentrator 32. The concentrator functions as a data control switch to route data from each of the banks to a translator 36. The translator comprises a compatibility buffer between the concentrator and a proprietary accounting system 38. It functions to place all the data gathered from each of the bank controllers into a format compatible with accounting system 38. The present embodiment of the invention, translator 38 comprises an Intel Pentium 200 MHz Processor operating Microsoft Windows NT 4.0.
Another Ethernet hub 39 is connected to a configuration workstation 40, a player server 42, a bonus server 44 and a promotion server 46. Hub 39 facilitates data flow to or from the configuration workstation 40 and the servers 42, 44, and 46. Additionally, the servers 42, 44, and 46 communicate through the concentrator 32 to the bank controllers 24, which, in turn, communicate with the particular gaming devices 12.
The configuration workstation 40 has a user interface that allows portions of the network 10 and the servers 42, 44, and 46 to be set up and modified. The configuration workstation 40 could include a personal computer having a keyboard, monitor, microprocessor, memory, an operating system, and a network card coupled to the Ethernet hub 30.
The player server 42 includes a microcomputer that is used to track data of players using the gaming devices 12. The player server 42 is coupled to a player database 43 where the player tracking data is stored. Another function of the player server 42 is to control messages that appear on display 58 (
The bonus server 44 is embodied by a microcomputer and is used to control bonus applications or bonus systems on the gaming network 10. The bonus server 44 is coupled to a database 45 where bonus data is stored. In one implementation, the bonus server 44 includes a set of rules for awarding jackpots in excess of those established by the winning pay tables of each gaming device 12. Some bonus awards may be made randomly, while others may be made to link to groups of gaming devices 12 operating in a progressive jackpot mode. Specific examples of such bonuses and networks used to implement them include those as described in U.S. patents mentioned above and previously incorporated, as well as the various implementations described further below.
The promotion server 46 is coupled to a promotion database 47 and a modeling parameters database 49. The promotion server 46 includes functions and processes operative to generate signals to cause a system award to be generated, and to communicate the generated system award to the particular gaming device 12 at which the player receiving the award can receive the award.
Data of different types of system and/or bonus awards and how and when the awards are generated can be stored in the promotion database 47. For instance, the text that is printed on an award, or bar-codes that are printed on the award ticket can be stored on the promotion database 47. Modeling parameters and data can be stored on the modeling parameters database 49. For instance, conditions that when satisfied cause an award ticket to be generated can be stored on this database. Such data could include the number of hours a player must play at a requisite coin-in level to cause a complementary meal ticket to be awarded to the player. Many examples of system awards and parameters used to implement them are discussed in detail below.
In determining when to grant a bonus or system award, the promotion server 46 can access data stored anywhere on the network, such as: from any of the databases 43, 45, 47 and 49; from the configuration workstation 40; from the bank controller 24; from the accounting system 38; and from the bonus engine 50 (
An award can be generated based on player modeling in conjunction with data stored on database 49. Data can take the form, for instance, of behavior characteristics of known players to various promotions granted over the network. An example is where data from previous players who have won a large award, say $2000, would cash out and often stop playing at the casino which prevents the casino from winning its money back. The data would establish a trend in players receiving that type of award, so that a player would be offered an accompanying promotion, such as a free lunch or dinner at the casino for that night only, in order to keep the player at the game or in the casino. These types of real-time behavior characteristics can be tracked by the system and acted upon by the promotions system.
When the promotion server 46 determines that an award should be generated, it sends appropriate signals to the bonus engine 50 of the appropriate gaming device 12 through the gaming network 10 to deliver the award. As discussed above, one such method of award delivery is to cause an award ticket to be printed for the player, but others such as points, cash back, and promotional coupons can also be contemplated. Examples of bonuses that can be implemented on the network are disclosed in co-owned U.S. Pat. No. 6,319,125 (the '125 patent), which is incorporated herein by reference for all purposes. This co-owned patent also describes in more detail features of the network, like that shown in
As used herein the term jackpot indicates an award made resulting from the pay table on one of the EGMs while the term bonus indicates an award that does not result from the machine's pay table. The '125 patent and '961 patent include many examples of bonuses. The term award is intended to encompass any payment given to a player of one of the EGMs and includes both jackpots and bonuses.
MCI 50 facilitates communication between the network, via connection 22, and microprocessor 52, which controls the operation of EGM 12. This communication occurs via a serial port 54 on the microprocessor to which MCI 50 is connected.
Included in EGM 12 are three reels, indicated generally at 48. Each reel includes a plurality of different symbols thereon. The reels spin in response to a pull on handle 51 or actuation of a spin button 53 after a wager is made. In one specific implementation of the bonus, one or all of the reels 48 may include a special bonus initiator symbol which, when obtained on the gaming machine's payline, will cause the MCI 50 to initiate a secondary bonus game or other bonus event as described below. It will be appreciated, of course, that the current invention is not limited to use with physical or virtual reel-based gaming machines and that other machines, such as poker or keno machines, are possible.
MCI 50 includes a random access memory (RAM), which can be used as later described herein. The MCI also facilitates communication between the network and an liquid crystal display (LCD) or vacuum florescent display (VFD) 58, a card reader 60, a player-actuated push button 62, and a speaker 64.
Before describing play according to the invention, a description will first be made of typical play on a slot machine, like EGM 12. A player plays EGM 12 by placing a wager and then pulling handle 51 or depressing spin button 53. The wager may be placed by inserting a bill into a bill acceptor 68. A typical slot machine, like EGM 12, includes a coin acceptor that may also be used by the player to make a wager. Other elements incorporated into the electronic gaming machine 12 include a bill acceptor, coin-in meter 72, and a credit meter 74 having a numeric display that indicates the total number of credits available for the player to wager. The credits are in the base denomination of the machine. For example, in a nickel slot machine, when a five-dollar bill is inserted into the bill acceptor, a credit of 100 appears on the credit meter. To place a wager, the player depresses a coin-in button, which transfers a credit from the credit meter to a coin-in meter. Each time the button is depressed a single credit transfers to the coin-in meter up to a maximum bet that can be placed on a single play of the machine. In addition, a maximum-bet button may be provided to immediately transfer the maximum number of credits that can be wagered on a single play from the credit meter to the coin-in meter.
When the coin-in meter 72 reflects the number of credits that the player intends to wager, the player depresses spin button 53 thereby initiating the base game.
The player may choose to have any jackpot won applied to credit meter 70. When the player wishes to cash out, the player depresses a cash-out button 74, which causes the credits on meter 70 to be paid in coins to the player at a hopper 78, which is part of machine 12. The machine consequently pays to the player, via hopper 78, the number of coins—in the base denomination of the machine—that appear on credit meter 70.
Card reader 60 reads a player-tracking card 66 that is issued by the casino to individual players who choose to have such a card. Card reader 60 and player-tracking card 66 are known in the art, as are player-tracking systems, examples being disclosed in the '961 patent and '125 patent. Briefly summarizing such a system, a player registers with the casino prior to commencing gaming. The casino issues a unique player-tracking card to the player and opens a corresponding player account that is stored on accounting system 38 (in
Turning next to
One aspect of the modifications to slot machine 12 includes addition of a bracket 82 mounted on the front of the slot machine. The bracket includes two openings, the first containing a 640×240 pixel touch-panel liquid crystal display (“LCD”) 58. In the present embodiment of the invention, LCD 58 comprises a Hitachi SX16H005-AZA LCD although it is of course possible to use other types of displays therein. The second opening 84, in
It is understood that reels 48 in gaming machine 12 could be implemented under control of gaming processor 52 in electronic rather than mechanical form. Additionally, though the preferred embodiment describes a machine having separate elements for reels 48 and display 58, one would understand that such units could be combined in a single display without departing from the concepts embodied herein.
Turning now to
The components within the slot machine, i.e., on the left side of line 92, are connected to a computer network, along with numerous additional slot machines 12, 14 having the related structure depicted in
The slot-machine electronics 94 are connected to a system-machine interface (MCI) board 50 via a wiring harness 98. Board 50 provides communications between the slot machine electronics 94 and network 96 in a manner that is described in the '961 and '125 patents. A power supply 100 provides power to board 50. A wiring harness 102 connects board 50 with the display and associated electronics 104. Another harness connects board 50 to the network including computer 96. The power supply also supplies power to electronics 104 and to a card reader 60. The card reader is behind bezel 90 in
Turning now to
A dedicated computer 106 includes an LCD controller and electronics for enabling VGA touch panel images and sound for LCD 58. In the present embodiment of the invention, computer 106 is a commercially available processor board manufactured by Intrinsyc. It includes an Intel ARM processor and a Windows CE operating system. Computer 106 also includes nonvolatile memory for storing images and sounds that are utilized as described hereinafter. An amplifier 108 provides sound signals to speakers 110, 112, which are partially visible in
In the present embodiment of the invention, the networked slot machines are initially configured using the Content Manager, which—in the present embodiment of the invention—runs on the same network PC platform as configuration workstation 40 (
In operation of the prior art VFD, System Tokens—such as a player's name or accrued points—are embedded in a slot-machine message comprising otherwise constant text strings that appear on the VFD. For example in the message Hello Richard, Hello comprises a constant text string and Richard comprises the System Token, here, the player name associated with the player card in use.
In the present invention, an MMC Token is embedded in the prior art VFD message, which may includes System Tokens, that is transmitted to board 50 by the network and from there to board 106. As a result, if the message is received by a slot machine with a VFD, the usual VFD message is displayed. If it is received by a slot machine with an LCD, the MMC message identified by the MMC Token is called from storage in electronics 106 and run, incorporating any System Tokens as specified in the network message. But when a VFD message that does not include an MMC Token is received at an LCD machine, the
In
Emulation mode is advantageous in two situations. First, if the touch screen display has not been configured or configured incorrectly, the image of
In another embodiment of the invention, a separate network, i.e., a different network from the one computer 50 is on, is connected to board 106. This separate network provides MMC to board 106 for displaying images or playing audio. Such a network could be used to deliver real-time multimedia content to the display 58 and speakers 110, 112. In addition, this network is used to deliver real-time video, either broadcast or closed circuit, to the display while play is ongoing. The keypad image on the touch screen display is used by the player to select a broadcast or closed-circuit channel. This configuration could permit a player to watch, e.g., a sporting event or other show while gaming.
Turning to
The display of
In operation, when a player enters his or her card into slot 86, the
To induce the player to use the card, the casino awards each player points proportional to the money wagered by the player. Players consequently accrue points at a rate related to the amount wagered. The points are displayed on display 58. In prior art player tracking systems, the player may take his or her card to a special desk in the casino where a casino employee scans the card to determine how many accrued points are in the player's account. The player may then redeem points for selected merchandise, meals in casino restaurants, or the like, which each have assigned point values.
Such promotional items are displayed on display 58 for selection and redeemable according to the practices of the invention as shown in
The present invention integrates the concepts of interactive player based promotions and calendar tracking that utilize a touch screen display on a gaming system associated with a remote player tracking system. The promotions and calendar events can be configured at a remote configuration workstation by selecting system criteria defining the particular bonus promotion.
A graphic or series of graphics are displayed on a gaming machine informational display 58 such as an Acres NexGen display, or on any video electronic gaming machine (EGM) that is connected to a casino management system, such as the Acres system. The graphics are calendars containing boxes that represent the days of the month, much like any paper calendar. There is also a title area that shows the range of the calendar and has room for events that span the entire range of the calendar. Within each day box, the casino can graphically advertise future casino events, promotions, general casino gambling, and bonusing opportunities scheduled or occurring on those specific days. We will refer to all of these things collectively as items in the text.
Multiple items can be represented in a single day box by animating the graphics, so that the player sees a rotation of items in the day boxes of the calendar. Players are prompted through calendar graphics and sound to “touch the day or item of interest”, which causes the display to expand to a full screen detailed graphic of the day and/or item. After the player has read the content, he will time-out or press a button to return to the calendar screen. From there he can touch another day of interest.
The calendar can play in several contexts, each with different content (graphics and sound) if desired. When the EGM is idle (no player), content can refer to generic items available to all customers in a casino. When the EGM is played by a player with no club card, content can be shifted to prompt him to become a club card member. As an example, the calendar could advertise a promotional “sign up day” every Tuesday.
When the player tracking system detects that a carded player is playing the EGM, the calendar content can become highly specific to that player, using information about the player provided by the tracking system databases. Items such as player-specific bonuses/events/participation/status, player history, ranking, preferences, etc. can be displayed on the player-specific calendar. When a player has selected a day for detailed examination, an event message can be generated by the display or the EGM that travels through the gaming network, resulting in an alert to a terminal or pager, notifying casino personnel that may want to follow up on player interest with personal interaction.
The images, information and features shown on display 58 are preferably linked to the player record stored in player database 43 (
It will be appreciated that each of the promotional items can have selection prompts such as the touch here icon. For the January 3 day box 144, the image rotates between a general special event icon, then a more specific special event icon showing the special event in question, and finally a touch here icon before again rotating back to the general special event icon. For the January 6 day box 146, the image starts with a touch here icon and thence to two time sessions of the free room promotional icon. Finally, the January 9 day box 148 rotates between a free food icon, then the touch here selection prompt icon, and back to the free food icon.
It will also be appreciated that one method for displaying multiple promotions on the calendar would be to offset the selection prompt icons. The free room selection prompt (“Touch Here”) in day box 146 is shown in connection with
It will further be appreciated that the banner promotion space 136 also changes between display screens
Selection of the promotion occurs by a player physically touching the day box associated with the particular promotion desired on the touch-screen display 58. Selection of day box 146 for the free room promotion, for instance, may bring up the screen graphic shown in
Other promotions and events are of course possible. As
In another feature, and as shown in
Another promotion, shown in
In yet another promotion, illustrated in
In another operation, shown in
Having described and illustrated the principles of the invention in a preferred embodiment thereof, it should be apparent that the invention can be modified in arrangement and detail without departing from such principles. We claim all modifications and variation coming within the spirit and scope of the following claims.
This application claims the benefit from U.S. Provisional Patent Application No. 60/553,481 filed Mar. 15, 2004 whose contents are incorporated herein for all purposes.
Number | Date | Country | |
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60553481 | Mar 2004 | US |