The present invention relates generally to photography, and more particularly to digital images and image processing.
With the increase in popularity of photography, the number and kind of merchants involved in and interested in being involved in photoprocessing has grown. In addition to photographic specialty stores and mail-order facilities providing processing options, grocery stores, drug stores and other mass merchandisers typically offer processing options through an affiliation with a wholesale or central processing laboratory. More particularly, a customer selects a drop-off envelope, fills out the drop-off envelope with name and address information, places the exposed roll of film in the drop-off envelope, and drops the envelope in a bin for pickup by personnel from the central processing laboratory. The central processing laboratory collects the envelopes from the various locations, processes the film, and returns the prints to the locations for pickup by the consumer.
With the introduction of digital cameras, the digital images captured by the digital camera do not need to be processed. Rather, the digital images are provided in electronic/digital form and are stored on a computer hard drive or on a removable media, such as a memory card or floppy disk. While a user can obtain a print of a digital image using a home printer, some home printers do not provide high quality prints.
Image producing devices (often referred to as kiosks), such as the Picture Maker™ kiosk produced by Eastman Kodak Company, accept removable media comprising digital images, and provide quality prints. However, in some situations, a central processing lab is able to provide products or services, which are not available at a kiosk or by using a home computer. For example, Picture Pages™ manufactured by Eastman Kodak Company are produced at a central laboratory and not available at a kiosk. Accordingly, it may be necessary to send a digital image or several digital images to a central processing laboratory to obtain a desired product/service.
CeWe Color Group describes, in an October 2001 Photo Marketing magazine article, a method wherein an order file and image data from a customer's memory card is recorded onto a CD. The CD is then inserted, “like conventional film,” in an order envelope by the retailer. Then, “two days later, the finished job (one paper print per picture, plus a CD and index print) can be picked up.” While this method may have achieved a certain degree of success in its particular application, the method still requires a photofinishing envelope, the use of a CD for each customer order, the additional cost of the CD to the customer, the handling of each CD for photofinishing, and the tracking by the retailer of each CD for each customer order. As such, the use of the CD is provided as a convenience for the customer rather than as a tool for the retailer. A tool for the retailer would improve retailer efficiency and/or provide additional services/products.
Some kiosks are networked, and are therefore able to transmit a digital image to the central processing laboratory. However, many kiosks are not networked since network connections are expensive to install, operate, and maintain. Accordingly, a need exists for a method to transfer a digital image and an associated order request to a central processing laboratory for completion of the order wherein a communications network is not employed.
An object of the present invention is to provide a method to transfer at least one digital image and an associated order request which uses the at least one digital image to a central processing laboratory.
Another object of the invention is to provide such a method wherein a communications network is not employed.
These objects are given only by way of illustrative example. Thus, other desirable objectives and advantages inherently achieved by the disclosed invention may occur or become apparent to those skilled in the art. The invention is defined by the appended claims.
According to one aspect of the invention, there is provided an order processing method. The method comprises the steps of: generating an order request for an image product using an imaging device located at a retail location, the order request associated with at least one digital image accessed by a user at the imaging device; transferring the at least one digital image to a transportable transfer media; transporting the transportable transfer media from the retail location to a service fulfillment location located remotely from the retail location; fulfilling the order request to produce the image product; producing an update media; and transporting the update media and the image product to the retail location.
According to another aspect of the invention, there is provided an order processing method. The method comprises the steps of: generating an order request for an image product using an imaging device located at a retail location, the order request associated with at least one digital image accessed by a user at the imaging device; transferring the at least one digital image to a transportable transfer media; transporting the transportable transfer media from the retail location to a service fulfillment location located remotely from the retail location; fulfilling the order request to produce the image product; producing an update media; transporting the update media to the retail location; and transporting the image product to a location different than the retail location.
According to yet another aspect of the invention, there is provided an order processing method. The method comprises the steps of: transporting a photographic film roll from a retail location to a service fulfillment location located remotely from the retail location to produce at least one digital image associated with the photographic film roll; generating an update media comprising the at least one digital image; transporting the update media to the retail location; accessing the at least one digital image from the update media using an imaging device located at the retail location; generating an order request for an image product using the imaging device, the order request associated with the at least one digital image; transferring the order request to a transportable transfer media; transporting the transportable transfer media from the retail location to the service fulfillment location; and fulfilling the order request to produce the image product.
According to still another aspect of the invention, there is provided an order processing method. The method comprises the steps of: transporting a photographic film roll from a retail location to a service fulfillment location located remotely from the retail location to produce at least one digital image associated with the photographic film roll; generating an update media comprising the at least one digital image; transporting the update media to the retail location; accessing the at least one digital image from the update media using an imaging device located at the retail location; generating an order request for an image product using the imaging device, the order request associated with the at least one digital image; transferring the order request to a transportable transfer media; transporting the transportable transfer media from the retail location to the service fulfillment location; fulfilling the order request to produce the image product; producing a second update media; and transporting the second update media and the image product to the retail location.
The present invention provides a method to transfer at least one digital image and an associated order request which uses the at least one digital image to a central processing laboratory for completion of the order.
The foregoing and other objects, features, and advantages of the invention will be apparent from the following more particular description of the preferred embodiments of the invention, as illustrated in the accompanying drawings.
The following is a detailed description of the preferred embodiments of the invention, reference being made to the drawings in which the same reference numerals identify the same elements of structure in each of the several figures.
Since removable media (such as memory cards and floppy disks) are expensive, a consumer is unwilling to relinquish the removable media from their possession because of the concern that it will not be returned, or if returned, would be damaged. The method of the present invention does not require the user to send his/her personal removable media to a central processing laboratory.
The method of the present invention employs an imaging device 10, generally illustrated in
As described above, if user-supplied visual image 24 is in digital form, a removable media reader 26 can receive removable media 27, for example, a memory card, floppy disk, compact disc, PictureCD, or other form of removable media used in transferring digital files.
A system 50 for providing the method in accordance with the present invention is generally illustrated in
Typically, drop-off envelope 64 is used to receive a roll of photosensitive film 65 for processing by a central processing laboratory. However, the method of the present invention addresses the situation wherein information is being provided in a digital file and imaging device 10 is not connected to a communications network. The digital file can be produced by scanning a visual image using scanner 14 or via removable media 27.
When employing scanner 14, the user scans the visual image to produce a digital file of the image.
When employing removable media 27, the user provides removable media 27 to imaging device 10 at retailer 60. As indicated above, removable media 27 can comprise user digital assets such as images, sound files, motion clips, and/or preconfigured orders.
The user employs imaging device 10 to generate an order request using touchscreen display 12 or keyboard 13. The user also employs imaging device 10 to transfer the digital asset associated with the order request onto a transfer media 70 using a transfer device. The transfer device may be internal or external to imaging device 10.
The order request may be written to transfer media 70, reside on envelope 64, or both. An example of a preconfigured order request is a plurality of high resolution image files to be printed, or a large composite image file used in the production of a dual-sided album leaf, such as the Kodak Picture Page™ manufactured by Eastman Kodak Company.
Transfer media 70 can be a writable compact disc (CD), a ZIP disc, a writeable Digital Video Disk (DVD), a rotating magnetic media such as a JAZ media manufactured by IOMEGA Inc., or any other removable computer memory device which can comprise digital information. As will be evident, transfer media 70 is transportable.
While each transfer media 70 can comprise digital assets from a single user, preferably each transfer media 70 comprises digital assets from a plurality of users such that each transfer media 70 comprises as much digital information as can be written to transfer media 70.
Transfer media 70 can be sequentially linked with other transfer media 70 disposed at retailer 60 to accommodate a particularly busy retail location.
Preferably, transfer media 70 is collected from retailer 60 each day, though other collection schedules are known to those skilled in the art. An order pickup receptacle or bag 72 is loaded with a collection of envelopes 64 along with transfer media 70. Since retailer 60 is not connected to a communications network, pickup bag 72 is picked up by a transport vehicle 74 such as a routine delivery vehicle. When transfer media 70 is collected, fresh transfer media 70 is placed in the transfer device to collect further user order requests.
Transport vehicle 74 delivers transport media 70 to a wholesale or processing laboratory operated by a service provider 80. Service provider 80 receives pickup bag 72 from transport vehicle 74. The contents of pickup bag 72 are registered with an operations computer 82 used for controlling the services provided by service provider 80 at the processing laboratory, such as film processing and digitizing 84, hardcopy print 85 fulfillment via digital printer 86, media writing via media writer 88 and return routing of a delivery bag 90 to retailer 60. In accordance with the present invention, operations computer 82 preferably further includes an order processing block 92, a kiosk database 94, a digitized image database 96, and a promotional database 98.
Order processing block 92 reads transfer media 70 and controls the appropriate resources to deliver the ordered products and/or services requested by the user. Kiosk database 94 comprises information associated with various image producing devices 10 which are serviced/supported by service provider 80. This information can include the location of the image producing devices 10, the scheduled delivery/pickup times, the current version of software that operates the image producing devices, the maintenance records, and any other information useful in the operation of the image producing devices. This information associated with various image producing devices permits the user to access, track and/or change their order at any of the various image producing devices serviced/supported by service provider 80.
Digitized image database 96 comprises digital assets such as images, sound files, and motion clips used in fulfilling a user order. Digitized image database 96 also receives digitized images from the film processing and digitizing block 84. Promotional database 98 comprises various promotions for deployment in various image producing devices serviced/supported by service provider 80.
Service provider 80 includes film processing and digitizing block 84 for the developing and scanning of film rolls which may be submitted as part of an order. This function is well known in the art and accordingly, further discussion is omitted. Film images digitized by block 84 are temporarily stored in digitized image database 96. If the user order includes hard copy prints, these are printed by digital printer 86 which can be a digital silver halide printer, a digital thermal dye transfer printer, a digital inkjet printer, or any other type of digital output device. Media writer 88 can be used to record digitized images from digitized image database 96 onto an update media 100. Update media is intended to be delivered by transport vehicle 74 to retailer 60, and preferably, loaded on imaging device 10. In this manner, large amounts of data are transferred between retailer 60 and service provider 80 without an expensive, high bandwidth network connection.
Update media may include information on pending orders or fulfilled orders. Update media 100 may include the latest promotions for delivery to service provider 80 and/or updates for the operating software of kiosk 10. Low or high resolution digital images can be returned to retailer 60 using update media 100.
Service provider 80 may further include a server 102 for communicating over a communication network 104. Such a communication network may provide an authorized third party to view and create orders from third party computers 106 located remote from retailer 60. A communications service provider 108 may be required to provide communication between service provider 80 and third party computer 106. In this manner, transfer media 70 is employed in transferring large quantities of digital assets to web sites for sharing with third parties without the need for a user or a retailer to have an expensive network connection.
Referring now to
Delivered to retailer 60 in step 210 is update media 100 comprising retailer information. For example, update media 100 may include information on pending orders or fulfilled orders. Update media 100 may also be employed to update kiosk 10 (step 212) with the latest promotions that service provider 80 has an interest or an obligation to display. This method promotes daily updates of promotions that enable service provider 80 to address the needs of users, customers, and retailers on a regional basis. Update media 100 can also be used to update the operating software of the kiosk 10 to add new features and/or fix operational problems.
In the method disclosed in
As noted above, the ordered image product/service is returned along with update media 100 to retailer 60 as indicated by the order instructions (step 318). If the ordered image product/service was a gift (or paid for by another party), the retailer to which the image product/service is to be delivered can be different than the retailer from which the image product/service was ordered.
Note that update media 100 can be loaded onto more than one kiosk. Since service provider 80 is temporarily storing the high resolution digital images in digitized image database 96, every user order directed from various kiosks can be written to a single version of update media 100 and this single version can be distributed to all the kiosks being serviced/supported by service provider 80, thereby forming a parallel delivery network. Service provider 80 produces many copies of the same kiosk update media 100 and distributes them in parallel using routine delivery vehicle 74. In this manner, a user may drop off film roll 65 at a first kiosk located at a first location and create an order request at a second kiosk located at a second location. When the user provides the unique order identifier from order receipt 66 to a third party, they can also place image order request at yet another kiosk located at yet another location.
An identifier may be attached to the transfer media or the update media for order tracking. For example, if the transfer media or update media are CDs, the identifier could be machine-readable code written onto the CD. Alternatively, the identifier could be disposed on an adhesive labels. The identifier could include such information as retailer name, address, collection dates, delivery dates, and route information.
To ensure that no user order or images are lost, dual recording means can be provided for automatic file backup.
Messages on the display can be used to provide update information about the method, such as alert the retailer that an order request has been placed and that a delivery should be scheduled.
The invention has been described in detail with particular reference to a presently preferred embodiment, but it will be understood that variations and modifications can be effected within the spirit and scope of the invention. The presently disclosed embodiments are therefore considered in all respects to be illustrative and not restrictive. The scope of the invention is indicated by the appended claims, and all changes that come within the meaning and range of equivalents thereof are intended to be embraced therein.
This is a divisional of application Ser. No. 10/062,343, filed Jan. 31, 2002. The present application is related to U.S. application Ser. No.______, co-filed by Andrew Sailus, et al., and entitled “RETAIL ORDER PROCESSING METHOD.”
Number | Date | Country | |
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Parent | 10062343 | Jan 2002 | US |
Child | 11339063 | Jan 2006 | US |