Karl H. Koster

Person

Sandy Springs, GA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Processing blocked session initiation protocol (SIP) calls in a con...
- Patent number 11,683,411
- Issue date Jun 20, 2023
- Noble Systems Corporation
- Karl H. Koster
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Originating group text calls in a contact center
- Patent number 11,575,787
- Issue date Feb 7, 2023
- Noble Systems Corporation
- Karl H. Koster
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Enhanced abandoned call recovery for a contact center
- Patent number 11,542,011
- Issue date Jan 3, 2023
- Noble Systems Corporation
- Jason P. Ouimette
- E03 - WATER SUPPLY SEWERAGE
Information Patent Grant
Indicating number sources used to define a whitelist for a smartpho...
- Patent number 11,496,899
- Issue date Nov 8, 2022
- Noble Systems Corporation
- Karl H. Koster
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Communication attempts management system for managing a dialer in a...
- Patent number 11,431,846
- Issue date Aug 30, 2022
- Noble Systems Corporation
- Karl H. Koster
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Pacing limited-content text messages
- Patent number 11,283,925
- Issue date Mar 22, 2022
- Noble Systems Corporation
- Christopher S. Haggerty
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Agent speech coaching management using speech analytics
- Patent number 11,089,157
- Issue date Aug 10, 2021
- Noble Systems Corporation
- Mary Tabitha Lumsden
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Originating group text calls in a contact center
- Patent number 11,082,558
- Issue date Aug 3, 2021
- Noble Systems Corporation
- Karl H. Koster
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Handling a callback call in a contact center in response to a limit...
- Patent number 10,917,521
- Issue date Feb 9, 2021
- Noble Systems Corporation
- Karl H. Koster
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Optimization of speech analytics system recognition thresholds for...
- Patent number 10,891,940
- Issue date Jan 12, 2021
- Noble Systems Corporation
- Steven K. Mammen
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Transferring an interaction between an agent at a contact center an...
- Patent number 10,880,437
- Issue date Dec 29, 2020
- Noble Systems Corporation
- Ellwood I. Neuer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Communication attempts management system for managing a predictive...
- Patent number 10,785,370
- Issue date Sep 22, 2020
- Noble Systems Corporation
- Karl H. Koster
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Handling a callback call in a contact center in response to a limit...
- Patent number 10,750,021
- Issue date Aug 18, 2020
- Noble Systems Corporation
- Karl H. Koster
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Limited-content messaging system for a contact center
- Patent number 10,742,795
- Issue date Aug 11, 2020
- Noble Systems Corporation
- Karl H. Koster
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Dialing a telephone number subject to an autodialer prohibition in...
- Patent number 10,742,810
- Issue date Aug 11, 2020
- Noble Systems Corporation
- Teresa Gudger
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Enhanced abandoned call recovery for a contact center
- Patent number 10,674,011
- Issue date Jun 2, 2020
- Noble Systems Corporation
- Jason P. Ouimette
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Facilitating agent management of consent for a party associated wit...
- Patent number 10,623,567
- Issue date Apr 14, 2020
- Noble Systems Corporation
- Andy E. Perdue
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Answering machine detection for a contact center
- Patent number 10,601,996
- Issue date Mar 24, 2020
- Noble Systems Corporation
- Richard Holman
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Identifying and processing neighbor spoofed telephone calls in a Vo...
- Patent number 10,554,821
- Issue date Feb 4, 2020
- Noble Systems Corporation
- Karl H. Koster
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Answering machine detection (“AMD”) for a contact center by using A...
- Patent number 10,530,928
- Issue date Jan 7, 2020
- Noble Systems Corporation
- Jason P. Ouimette
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Transferring an interaction between an agent at a contact center an...
- Patent number 10,523,816
- Issue date Dec 31, 2019
- Noble Systems Corporation
- Ellwood I. Neuer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Robocall management system
- Patent number 10,523,814
- Issue date Dec 31, 2019
- Noble Systems Corporation
- Mark Moore
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Originating calls in a contact center either in a voice dialing mod...
- Patent number 10,516,781
- Issue date Dec 24, 2019
- Noble Systems Corporation
- Karl H. Koster
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Using enhanced answering machine detection (“AMD”) to detect reassi...
- Patent number 10,477,023
- Issue date Nov 12, 2019
- Noble Systems Corporation
- Karl H. Koster
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Agent interaction with a party using multiple channels of communica...
- Patent number 10,469,666
- Issue date Nov 5, 2019
- Noble Systems Corporation
- Christopher S. Haggerty
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Communication attempts management system for managing a predictive...
- Patent number 10,462,295
- Issue date Oct 29, 2019
- Noble Systems Corporation
- Karl H. Koster
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Reviewing portions of telephone call recordings in a contact center...
- Patent number 10,306,055
- Issue date May 28, 2019
- Noble Systems Corporation
- Steven K. Mammen
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Answering machine detection for a contact center
- Patent number 10,277,745
- Issue date Apr 30, 2019
- Noble Systems Corporation
- Marlon F. Araujo
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Management of checkpoint meta-data for call recordings in a contact...
- Patent number 10,237,405
- Issue date Mar 19, 2019
- Noble Systems Corporation
- Ellwood I. Neuer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Live call debugging and monitoring tool for an interactive voice re...
- Patent number 10,212,283
- Issue date Feb 19, 2019
- Noble Systems Corporation
- Shang Gao
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
COMMUNICATION ATTEMPTS MANAGEMENT SYSTEM FOR MANAGING A DIALER IN A...
- Publication number 20220377173
- Publication date Nov 24, 2022
- NOBLE SYSTEMS CORPORATION
- Karl H. Koster
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Pacing Limited-Content Text Messages
- Publication number 20220210273
- Publication date Jun 30, 2022
- NOBLE SYSTEMS CORPORATION
- Christopher S. Haggerty
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Originating Group Text Calls in a Contact Center
- Publication number 20210368044
- Publication date Nov 25, 2021
- NOBLE SYSTEMS CORPORATION
- Karl H. Koster
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Dialing Telephone Numbers in a Contact Center Based on a Dial-Type...
- Publication number 20160248911
- Publication date Aug 25, 2016
- Noble System Corporation
- Teresa Gudger
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Fulfilling a Contact Center Agent Resource Deficiency
- Publication number 20140200941
- Publication date Jul 17, 2014
- NOBLE SYSTEMS CORPORATION
- Patrick M. McDaniel
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Managing Reserve Agents In A Contact Center
- Publication number 20140169548
- Publication date Jun 19, 2014
- NOBLE SYSTEMS CORPORATION
- Patrick McGuire McDaniel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Karl H. Koster

Person

Patents Grantslast 30 patents

Processing blocked session initiation protocol (SIP) calls in a con...

Originating group text calls in a contact center

Enhanced abandoned call recovery for a contact center

Indicating number sources used to define a whitelist for a smartpho...

Communication attempts management system for managing a dialer in a...

Pacing limited-content text messages

Agent speech coaching management using speech analytics

Originating group text calls in a contact center

Handling a callback call in a contact center in response to a limit...

Optimization of speech analytics system recognition thresholds for...

Transferring an interaction between an agent at a contact center an...

Communication attempts management system for managing a predictive...

Handling a callback call in a contact center in response to a limit...

Limited-content messaging system for a contact center

Dialing a telephone number subject to an autodialer prohibition in...

Enhanced abandoned call recovery for a contact center

Facilitating agent management of consent for a party associated wit...

Answering machine detection for a contact center

Identifying and processing neighbor spoofed telephone calls in a Vo...

Answering machine detection (“AMD”) for a contact center by using A...

Transferring an interaction between an agent at a contact center an...

Robocall management system

Originating calls in a contact center either in a voice dialing mod...

Using enhanced answering machine detection (“AMD”) to detect reassi...

Agent interaction with a party using multiple channels of communica...

Communication attempts management system for managing a predictive...

Reviewing portions of telephone call recordings in a contact center...

Answering machine detection for a contact center

Management of checkpoint meta-data for call recordings in a contact...

Live call debugging and monitoring tool for an interactive voice re...

Patents Applicationslast 30 patents

COMMUNICATION ATTEMPTS MANAGEMENT SYSTEM FOR MANAGING A DIALER IN A...

Pacing Limited-Content Text Messages

Originating Group Text Calls in a Contact Center

Dialing Telephone Numbers in a Contact Center Based on a Dial-Type...

Fulfilling a Contact Center Agent Resource Deficiency

Managing Reserve Agents In A Contact Center