Youngjun Kwak

Person

San Francisco, CA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Methods and apparatus for performing machine learning to improve ca...
- Patent number 11,409,736
- Issue date Aug 9, 2022
- Salesforce.com, Inc.
- Darshil Vipul Vora
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call and contact service center partial service automation
- Patent number 10,873,667
- Issue date Dec 22, 2020
- Salesforce.com, Inc.
- Youngjun Kwak
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Dynamic resource management systems and methods
- Patent number 10,609,140
- Issue date Mar 31, 2020
- Salesforce.com, Inc.
- Darshil Vipul Vora
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call and contact service center partial service automation
- Patent number 10,601,997
- Issue date Mar 24, 2020
- Salesforce.com, Inc.
- Youngjun Kwak
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Methods and apparatus for performing machine learning to improve ca...
- Patent number 10,474,673
- Issue date Nov 12, 2019
- Salesforce.com, Inc.
- Darshil Vipul Vora
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
CALL AND CONTACT SERVICE CENTER PARTIAL SERVICE AUTOMATION
- Publication number 20200220978
- Publication date Jul 9, 2020
- SalesForce.com, Inc.
- Youngjun Kwak
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS AND APPARATUS FOR PERFORMING MACHINE LEARNING TO IMPROVE CA...
- Publication number 20200042515
- Publication date Feb 6, 2020
- SalesForce.com, Inc.
- Darshil Vipul Vora
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CALL AND CONTACT SERVICE CENTER PARTIAL SERVICE AUTOMATION
- Publication number 20190141191
- Publication date May 9, 2019
- SalesForce.com, Inc.
- Youngjun Kwak
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SENSORIZED RETAIL ITEMS AND METHODS
- Publication number 20190139057
- Publication date May 9, 2019
- SalesForce.com, Inc.
- Youngjun Kwak
- G01 - MEASURING TESTING
Information Patent Application
DYNAMIC RESOURCE MANAGEMENT SYSTEMS AND METHODS
- Publication number 20190068703
- Publication date Feb 28, 2019
- SalesForce.com, Inc.
- DARSHIL VIPUL VORA
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS AND SYSTEMS FOR IDENTIFYING POINTS OF USER INTEREST BASED O...
- Publication number 20180330389
- Publication date Nov 15, 2018
- SalesForce.com, Inc.
- Alan Hwang
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHODS AND APPARATUS FOR PERFORMING MACHINE LEARNING TO IMPROVE CA...
- Publication number 20180285413
- Publication date Oct 4, 2018
- SalesForce.com, Inc.
- Darshil Vipul Vora
- G06 - COMPUTING CALCULATING COUNTING

Youngjun Kwak

Person

Patents Grantslast 30 patents

Methods and apparatus for performing machine learning to improve ca...

Call and contact service center partial service automation

Dynamic resource management systems and methods

Call and contact service center partial service automation

Methods and apparatus for performing machine learning to improve ca...

Patents Applicationslast 30 patents

CALL AND CONTACT SERVICE CENTER PARTIAL SERVICE AUTOMATION

METHODS AND APPARATUS FOR PERFORMING MACHINE LEARNING TO IMPROVE CA...

CALL AND CONTACT SERVICE CENTER PARTIAL SERVICE AUTOMATION

SENSORIZED RETAIL ITEMS AND METHODS

DYNAMIC RESOURCE MANAGEMENT SYSTEMS AND METHODS

METHODS AND SYSTEMS FOR IDENTIFYING POINTS OF USER INTEREST BASED O...

METHODS AND APPARATUS FOR PERFORMING MACHINE LEARNING TO IMPROVE CA...