Centralised arrangements for answering calls Centralised arrangements for recording messages for absent or busy subscribers; Centralised arrangements for recording messages

Industry

CPC
H04M3/50

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Parent Industries

HELECTRICITY H04Electric communication H04MTELEPHONIC COMMUNICATION H04M3/00Automatic or semi-automatic exchanges

Current Industry

H04M3/50Centralised arrangements for answering calls Centralised arrangements for recording messages for absent or busy subscribers; Centralised arrangements for recording messages

Industries

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Patents Grantslast 30 patents

Information Patent Grant
Call control instance changeover
- Patent number 12,184,813
- Issue date Dec 31, 2024
- Intermedia.net, Inc.
- Vladimir Pereira
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Conversational virtual assistant
- Patent number 12,019,954
- Issue date Jun 25, 2024
- United Services Automobile Association (USAA)
- Brett Knight
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for providing high efficiency, bidirectional mess...
- Patent number 11,916,856
- Issue date Feb 27, 2024
- JPMorgan Chase Bank, N.A.
- Rajeshwari Edamadaka
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for resolving producer and consumer affinities in...
- Patent number 11,888,794
- Issue date Jan 30, 2024
- JPMorgan Chase Bank, N.A.
- Rajeshwari Edamadaka
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for determining and utilizing repeated conversati...
- Patent number 11,847,602
- Issue date Dec 19, 2023
- NICE LTD.
- Harshit Sharma
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for interaction servicing
- Patent number 11,838,247
- Issue date Dec 5, 2023
- JPMorgan Chase Bank, N.A.
- Rajeshwari Edamadaka
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for providing resiliency in interaction servicing...
- Patent number 11,765,109
- Issue date Sep 19, 2023
- JPMorgan Chase Bank, N.A.
- Rajeshwari Edamadaka
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for providing resiliency in interaction servicing...
- Patent number 11,765,110
- Issue date Sep 19, 2023
- JPMorgan Chase Bank, N.A.
- Rajeshwari Edamadaka
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call control instance changeover
- Patent number 11,722,599
- Issue date Aug 8, 2023
- Intermedia.net, Inc.
- Vladimir Pereira
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Conversational virtual assistant
- Patent number 11,714,601
- Issue date Aug 1, 2023
- United Services Automobile Association (USAA)
- Brett Knight
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Virtual communications assessment system in a multimedia environment
- Patent number 11,595,518
- Issue date Feb 28, 2023
- Verint Americas Inc.
- Jamie Richard Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Virtual communications identification system with integral archivin...
- Patent number 11,475,112
- Issue date Oct 18, 2022
- Verint Americas Inc.
- Jamie Richard Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Conversational virtual assistant
- Patent number 11,379,182
- Issue date Jul 5, 2022
- United Services Automobile Association (USAA)
- Brett Knight
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Case management virtual assistant to enable predictive outputs
- Patent number 11,323,564
- Issue date May 3, 2022
- Dell Products L.P.
- Patrick Dwane
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Contextual multi-channel speech to text
- Patent number 11,170,765
- Issue date Nov 9, 2021
- Intuit Inc.
- Oren Sar Shalom
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for automatically connecting calls of voice over...
- Patent number 11,032,408
- Issue date Jun 8, 2021
- LINE Corporation
- Jungjun Park
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Conversational virtual assistant
- Patent number 10,795,640
- Issue date Oct 6, 2020
- United Services Automobile Association (USAA)
- Brett Knight
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Mobile terminal for automatically making a telephone conversation u...
- Patent number 10,742,808
- Issue date Aug 11, 2020
- LG Electronics Inc.
- Taehoon Cho
- G05 - CONTROLLING REGULATING
Information Patent Grant
Establishing telephone calls
- Patent number 10,701,204
- Issue date Jun 30, 2020
- WONEFONE LLP
- Geoffrey Corfield
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System, method, and program for providing information
- Patent number 10,645,210
- Issue date May 5, 2020
- Optim Corporation
- Shunji Sugaya
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Location specific dispatch resolution system
- Patent number 10,582,049
- Issue date Mar 3, 2020
- ProntoForms Inc.
- Glenn Michael Chenier
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Mobile terminal
- Patent number 10,404,857
- Issue date Sep 3, 2019
- LG Electronics Inc.
- Taehoon Cho
- G05 - CONTROLLING REGULATING
Information Patent Grant
Call collision processing method for terminal device, and terminal...
- Patent number 10,015,314
- Issue date Jul 3, 2018
- Huawei Technologies Co., Ltd.
- Rui Zhao
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for handling and routing incoming communication...
- Patent number 9,781,267
- Issue date Oct 3, 2017
- ViziCall, LLC
- Zach Beimes
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for economic exploitation of waiting time of c...
- Patent number 9,767,473
- Issue date Sep 19, 2017
- International Business Machines Corporation
- Parijat Dube
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Call response system
- Patent number 9,712,672
- Issue date Jul 18, 2017
- Avaya Inc.
- Ronen Bar-Yoav
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for telephone communication
- Patent number 9,706,030
- Issue date Jul 11, 2017
- MOBILE SYNERGY SOLUTIONS, LLC
- Zigmund Bluvband
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Call steering in a call center system
- Patent number 9,609,136
- Issue date Mar 28, 2017
- West Corporation
- Michael T Mateer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for dual-network telephone calling
- Patent number 9,350,879
- Issue date May 24, 2016
- Net2Phone, Inc.
- Jeffrey Skelton
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Intelligibility of overlapping audio
- Patent number 9,214,975
- Issue date Dec 15, 2015
- Motorola Solutions, Inc.
- Stuart S Kreitzer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
Notification Manifestation Control
- Publication number 20240348572
- Publication date Oct 17, 2024
- YAGI CORP.
- Robert Plotkin
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR PROVIDING RESILIENCY IN INTERACTION SERVICING...
- Publication number 20230388256
- Publication date Nov 30, 2023
- JPMorgan Chase Bank, N.A.
- Rajeshwari EDAMADAKA
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CALL CONTROL INSTANCE CHANGEOVER
- Publication number 20230336659
- Publication date Oct 19, 2023
- INTERMEDIA.NET, INC.
- Vladimir Pereira
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
VIRTUAL COMMUNICATIONS ASSESSMENT SYSTEM IN A MULTIMEDIA ENVIRONMENT
- Publication number 20230199111
- Publication date Jun 22, 2023
- Verint Americas Inc.
- Jamie Richard Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CALL CONTROL INSTANCE CHANGEOVER
- Publication number 20230136859
- Publication date May 4, 2023
- INTERMEDIA.NET, INC.
- Vladimir Pereira
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND SYSTEM FOR PROVIDING HIGH EFFICIENCY, BIDIRECTIONAL MESS...
- Publication number 20230038335
- Publication date Feb 9, 2023
- JPMorgan Chase Bank, N.A.
- Rajeshwari EDAMADAKA
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR DETERMINING AND UTILIZING REPEATED CONVERSATI...
- Publication number 20220358439
- Publication date Nov 10, 2022
- NICE Ltd
- Harshit Sharma
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONTEXTUAL MULTI-CHANNEL SPEECH TO TEXT
- Publication number 20210233520
- Publication date Jul 29, 2021
- Intuit Inc.
- Oren Sar Shalom
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Data Processing Device and Method for Performing Speech-Based Human...
- Publication number 20200211560
- Publication date Jul 2, 2020
- Bayerische Motoren Werke Aktiengesellschaft
- Wenhui LEI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
LOCATION SPECIFIC DISPATCH RESOLUTION SYSTEM
- Publication number 20200162608
- Publication date May 21, 2020
- ProntoForms Inc.
- Glenn Michael Chenier
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM, METHOD, AND PROGRAM FOR PROVIDING INFORMATION
- Publication number 20200014785
- Publication date Jan 9, 2020
- OPTIM CORPORATION
- Shunji SUGAYA
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS, METHODS, CIRCUITS AND ASSOCIATED SOFTWARE FOR MANAGING COM...
- Publication number 20190281423
- Publication date Sep 12, 2019
- MOBILE SYNERGY SOLUTIONS, LLC
- Zigmund Bluvband
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Case Management Virtual Assistant to Enable Predictive Outputs
- Publication number 20190208056
- Publication date Jul 4, 2019
- Dell Products L.P.
- Patrick Dwane
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MOBILE TERMINAL
- Publication number 20190208057
- Publication date Jul 4, 2019
- LG ELECTRONICS INC.
- Taehoon CHO
- G05 - CONTROLLING REGULATING
Information Patent Application
MOBILE TERMINAL
- Publication number 20190158665
- Publication date May 23, 2019
- LG ELECTRONICS INC.
- Taehoon CHO
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHOD AND SYSTEM FOR AUTOMATICALLY CONNECTING CALLS OF VOICE OVER...
- Publication number 20190068769
- Publication date Feb 28, 2019
- LINE CORPORATION
- Jungjun PARK
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
LOCATION SPECIFIC DISPATCH RESOLUTION SYSTEM
- Publication number 20180241877
- Publication date Aug 23, 2018
- ProntoForms Corporation
- Glenn Michael Chenier
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and Methods for Handling and Routing Incoming Communication...
- Publication number 20180027117
- Publication date Jan 25, 2018
- ViziCall, LLC
- ZACH BEIMES
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Call Collision Processing Method for Terminal Device, and Terminal...
- Publication number 20180013888
- Publication date Jan 11, 2018
- Huawei Technologies Co., Ltd
- Rui Zhao
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ELECTRONIC DIGITAL DIRECT-MAIL COLLATERAL
- Publication number 20160196573
- Publication date Jul 7, 2016
- Matthew Soroka
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR AUTOMATICALLY CREATING MESSAGE
- Publication number 20160088453
- Publication date Mar 24, 2016
- Samsung Electronics Co., Ltd.
- Jae-Seok JOO
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
INTELLIGIBILITY OF OVERLAPPING AUDIO
- Publication number 20150147990
- Publication date May 28, 2015
- MOTOROLA SOLUTIONS, INC.
- STUART S. KREITZER
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND SYSTEM FOR DUAL-NETWORK TELEPHONE CALLING
- Publication number 20150056962
- Publication date Feb 26, 2015
- Net2Phone, Inc.
- Jeffrey Skelton
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND APPARATUS FOR ESTABLISHING INTERNETWORK COMMUNICATION BE...
- Publication number 20140313998
- Publication date Oct 23, 2014
- KANFIELD CAPITAL SA
- Bodgan Ionut Sorescu
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR GENERATING FORECASTS AND ANALYSIS OF CONTACT...
- Publication number 20140219436
- Publication date Aug 7, 2014
- BAY BRIDGE DECISION TECHNOLOGIES, INC.
- Eric D. Kosiba
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
PRE-PROCESSING FOR COMMUNICATION SERVICES
- Publication number 20140162609
- Publication date Jun 12, 2014
- AT&T Mobility II LLC
- Ginger CHIEN
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Communication System, Application Server and Communication Method f...
- Publication number 20140164543
- Publication date Jun 12, 2014
- Hitachi, Ltd
- Yukiko Takeda
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System For Presenting Scripts To A Contact
- Publication number 20130243181
- Publication date Sep 19, 2013
- Noguar, L.C.
- John Sirstins
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND SYSTEM FOR ROUTING CALLS BASED ON A LANGUAGE PREFERENCE
- Publication number 20130156179
- Publication date Jun 20, 2013
- AT&T LABS, INC.
- Douglas F. REYNOLDS
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and Method for Generating Forecasts and Analysis of Contact...
- Publication number 20130136252
- Publication date May 30, 2013
- BAY BRIDGE DECISION TECHNOLOGIES, INC.
- Eric D. Kosiba
- G06 - COMPUTING CALCULATING COUNTING

Centralised arrangements for answering calls Centralised arrangements for recording messages for absent or busy subscribers; Centralised arrangements for recording messages

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

Call control instance changeover

Conversational virtual assistant

Method and system for providing high efficiency, bidirectional mess...

Method and system for resolving producer and consumer affinities in...

System and method for determining and utilizing repeated conversati...

Method and system for interaction servicing

Method and system for providing resiliency in interaction servicing...

Method and system for providing resiliency in interaction servicing...

Call control instance changeover

Conversational virtual assistant

Virtual communications assessment system in a multimedia environment

Virtual communications identification system with integral archivin...

Conversational virtual assistant

Case management virtual assistant to enable predictive outputs

Contextual multi-channel speech to text

Method and system for automatically connecting calls of voice over...

Conversational virtual assistant

Mobile terminal for automatically making a telephone conversation u...

Establishing telephone calls

System, method, and program for providing information

Location specific dispatch resolution system

Mobile terminal

Call collision processing method for terminal device, and terminal...

Systems and methods for handling and routing incoming communication...

Method and apparatus for economic exploitation of waiting time of c...

Call response system

System and method for telephone communication

Call steering in a call center system

Method and system for dual-network telephone calling

Intelligibility of overlapping audio

Patents Applicationslast 30 patents

Notification Manifestation Control

METHOD AND SYSTEM FOR PROVIDING RESILIENCY IN INTERACTION SERVICING...

CALL CONTROL INSTANCE CHANGEOVER

VIRTUAL COMMUNICATIONS ASSESSMENT SYSTEM IN A MULTIMEDIA ENVIRONMENT

CALL CONTROL INSTANCE CHANGEOVER

METHOD AND SYSTEM FOR PROVIDING HIGH EFFICIENCY, BIDIRECTIONAL MESS...

SYSTEM AND METHOD FOR DETERMINING AND UTILIZING REPEATED CONVERSATI...

CONTEXTUAL MULTI-CHANNEL SPEECH TO TEXT

Data Processing Device and Method for Performing Speech-Based Human...

LOCATION SPECIFIC DISPATCH RESOLUTION SYSTEM

SYSTEM, METHOD, AND PROGRAM FOR PROVIDING INFORMATION

SYSTEMS, METHODS, CIRCUITS AND ASSOCIATED SOFTWARE FOR MANAGING COM...

Case Management Virtual Assistant to Enable Predictive Outputs

MOBILE TERMINAL

MOBILE TERMINAL

METHOD AND SYSTEM FOR AUTOMATICALLY CONNECTING CALLS OF VOICE OVER...

LOCATION SPECIFIC DISPATCH RESOLUTION SYSTEM

Systems and Methods for Handling and Routing Incoming Communication...

Call Collision Processing Method for Terminal Device, and Terminal...

ELECTRONIC DIGITAL DIRECT-MAIL COLLATERAL

METHOD AND APPARATUS FOR AUTOMATICALLY CREATING MESSAGE

INTELLIGIBILITY OF OVERLAPPING AUDIO

METHOD AND SYSTEM FOR DUAL-NETWORK TELEPHONE CALLING

METHOD AND APPARATUS FOR ESTABLISHING INTERNETWORK COMMUNICATION BE...

SYSTEM AND METHOD FOR GENERATING FORECASTS AND ANALYSIS OF CONTACT...

PRE-PROCESSING FOR COMMUNICATION SERVICES

Communication System, Application Server and Communication Method f...

System For Presenting Scripts To A Contact

METHOD AND SYSTEM FOR ROUTING CALLS BASED ON A LANGUAGE PREFERENCE

System and Method for Generating Forecasts and Analysis of Contact...