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ELECTRICITY
H04
Electric communication
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TELEPHONIC COMMUNICATION
H04M2201/00
Electronic components, circuits, software, systems or apparatus used in telephone systems
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H04M2201/42
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Patents Grants
last 30 patents
Information
Patent Grant
Tool for annotating and reviewing audio conversations
Patent number
12,166,919
Issue date
Dec 10, 2024
TWILIO INC.
Tyler Cole
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Systems and methods for operating an interactive voice response system
Patent number
12,155,793
Issue date
Nov 26, 2024
Celligence International LLC
Pavan Agarwal
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Communications system for automatically routing data communications...
Patent number
12,149,658
Issue date
Nov 19, 2024
8x8, Inc.
Arunim Samat
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Systems and methods for intelligent call agent evaluations
Patent number
12,113,934
Issue date
Oct 8, 2024
FMR LLC
Bryan Dempsey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Methods for management the state of buttons of peripheral devices,...
Patent number
12,107,982
Issue date
Oct 1, 2024
3HAND LLC
Uladzimir Bindouski
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Application extension program, information processing apparatus, an...
Patent number
12,075,000
Issue date
Aug 27, 2024
Sony Group Corporation
Kento Takura
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Application interface display method and mobile terminal
Patent number
12,061,770
Issue date
Aug 13, 2024
VIVO MOBILE COMMUNICATION CO., LTD.
Ning Yi
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Chat interface with dynamically populated menu element
Patent number
12,056,332
Issue date
Aug 6, 2024
Snap Inc.
Laurent Desserrey
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Real-time contact center speech analytics, with critical call alert...
Patent number
12,028,486
Issue date
Jul 2, 2024
Medallia, Inc.
Wayne Ramprashad
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Communicating between a virtual area and a physical space
Patent number
12,014,021
Issue date
Jun 18, 2024
Sococo, Inc.
David Van Wie
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Generating visualizations of interactive voice response menu option...
Patent number
11,991,309
Issue date
May 21, 2024
Zoom Video Communications, Inc.
Vi Dinh Chau
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Voice media decoupling
Patent number
11,985,269
Issue date
May 14, 2024
Intermedia.net, Inc.
Vladimir Pereira
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Information provision system, information terminal, and information...
Patent number
11,978,287
Issue date
May 7, 2024
Honda Motor Co., Ltd.
Daisuke Yamaoka
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Communicating between a virtual area and a physical space
Patent number
11,960,698
Issue date
Apr 16, 2024
Sococo, Inc.
David Van Wie
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Telephone call information collection and retrieval
Patent number
11,962,715
Issue date
Apr 16, 2024
Citrix Systems, Inc.
Hao Wu
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Information content viewing method and terminal
Patent number
11,934,505
Issue date
Mar 19, 2024
Huawei Technologies Co., Ltd.
Zhan Li
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Sentiment-based participation requests for contact center engagements
Patent number
11,922,355
Issue date
Mar 5, 2024
Zoom Video Communications, Inc.
Jin Li
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Information processing terminal, program, and method
Patent number
11,917,095
Issue date
Feb 27, 2024
Sony Group Corporation
Kenji Tokutake
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Apparatuses and methods involving parking communications
Patent number
11,902,470
Issue date
Feb 13, 2024
8x8, Inc.
Jared Smith-Mickelson
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Determination and visual display of spoken menus for calls
Patent number
11,895,269
Issue date
Feb 6, 2024
Google LLC
Joseph Joseph Cherukara
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Animated expressive icon
Patent number
11,880,923
Issue date
Jan 23, 2024
Snap Inc.
Newar Husam Al Majid
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Second level interactive voice response component
Patent number
11,876,929
Issue date
Jan 16, 2024
Intermedia.net, Inc.
Vladimir Pereira
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Validation of revised IVR prompt translation
Patent number
11,875,132
Issue date
Jan 16, 2024
INTRADO CORPORATION
Terry Olson
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automated call queue agent conversation item selection
Patent number
11,870,931
Issue date
Jan 9, 2024
Zoom Video Communications, Inc.
Nick Swerdlow
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Remote rescue system, device and method for accidents and events du...
Patent number
11,863,597
Issue date
Jan 2, 2024
MOTOROLA SOLUTIONS, INC.
Grzegorz Gosztyla
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Systems and methods for forecasting inbound telecommunications asso...
Patent number
11,856,143
Issue date
Dec 26, 2023
CAASTLE, INC.
Avinash Singh
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method of running an agent guide script-flow in an emplo...
Patent number
11,843,720
Issue date
Dec 12, 2023
VERINT SYSTEMS UK LTD.
Conor Adams
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Mediated multi party electronic conference system
Patent number
11,838,449
Issue date
Dec 5, 2023
Scott C. Harris
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Foldable electronic device for displaying multi-window and method f...
Patent number
11,838,435
Issue date
Dec 5, 2023
Samsung Electronics Co., Ltd.
Joonhwan Kim
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Avatar recommendation and reply
Patent number
11,818,286
Issue date
Nov 14, 2023
Snap Inc.
Christie Marie Heikkinen
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
Information
Patent Application
Electronic Devices with Translating Flexible Displays and Correspon...
Publication number
20240414251
Publication date
Dec 12, 2024
Motorola Mobility LLC
Xiaofeng Zhu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
CALL FLOW SOLUTIONS FOR MONITORING AND EMERGENCY RESPONSE
Publication number
20240388657
Publication date
Nov 21, 2024
RAPIDSOS, INC.
Conor Fucci
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Communicating between a Virtual Area and a Physical Space
Publication number
20240353968
Publication date
Oct 24, 2024
Sococo, LLC
David Van Wie
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
CHAT INTERFACE WITH DYNAMICALLY POPULATED MENU ELEMENT
Publication number
20240338108
Publication date
Oct 10, 2024
Snap Inc.
Laurent Desserrey
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
INTERACTIVE TEXT RESPONSE SYSTEM WITH TRANSFERS BETWEEN TEXT MESSAG...
Publication number
20240323280
Publication date
Sep 26, 2024
Technocentra Group, Inc.
Michael Somers
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
MULTI-USER INTERACTIVE PLATFORM APPLICATION
Publication number
20240314242
Publication date
Sep 19, 2024
Faisal Ashfaq Satti Mohammad
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Communicating between a Virtual Area and a Physical Space
Publication number
20240302934
Publication date
Sep 12, 2024
Sococo, LLC
David Van Wie
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Transcribing Interactive Voice Response Menu Options To Generate Vi...
Publication number
20240267463
Publication date
Aug 8, 2024
Zoom Video Communications, Inc.
Vi Dinh Chau
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
Training An Intent Matching Engine Of A Contact Center
Publication number
20240244136
Publication date
Jul 18, 2024
Zoom Video Communications, Inc.
Wei Dai
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
METHOD AND APPARATUS FOR SHARING DEVICE
Publication number
20240236226
Publication date
Jul 11, 2024
Honor Device Co., Ltd.
Huiping SUN
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
CALL CONTROL FOR PROVIDING CUSTOMIZED CONTENT
Publication number
20240205329
Publication date
Jun 20, 2024
MBTE Sweden AB
Ran Meriaz
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
VOICE BOT FOR SERVICE PROVIDERS
Publication number
20240195912
Publication date
Jun 13, 2024
Microsoft Technology Licensing, LLC
Mustafa KASAP
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
METHODS FOR MANAGEMENT THE STATE OF BUTTONS OF PERIPHERAL DEVICES,...
Publication number
20240195903
Publication date
Jun 13, 2024
3HAND LLC
Uladzimir Bindouski
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
USER INTERFACES FOR PRESENTING INDICATIONS OF INCOMING CALLS
Publication number
20240163358
Publication date
May 16, 2024
Apple Inc.
Jae Woo CHANG
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
ELECTRONIC DEVICE
Publication number
20240163355
Publication date
May 16, 2024
SAMSUNG DISPLAY CO., LTD.
SEOKWON JANG
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD AND APPARATUS FOR SHARING DEVICE
Publication number
20240137437
Publication date
Apr 25, 2024
Honor Device Co., Ltd.
Huiping SUN
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
HEARING ACCOMMODATION
Publication number
20240129406
Publication date
Apr 18, 2024
SORENSON IP HOLDINGS, LLC
David Thomson
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
ANIMATED EXPRESSIVE ICON
Publication number
20240119652
Publication date
Apr 11, 2024
Snap Inc.
Newar Husam Al Majid
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
AUTOMATIC REDACTION AND UN-REDACTION OF DOCUMENTS
Publication number
20240106931
Publication date
Mar 28, 2024
WOEI CHYUAN TAN
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Automated Conference Item Selection
Publication number
20240098178
Publication date
Mar 21, 2024
Zoom Video Communications, Inc.
Nick Swerdlow
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
FOLDABLE ELECTRONIC DEVICE FOR DISPLAYING MULTI-WINDOW AND METHOD F...
Publication number
20240073314
Publication date
Feb 29, 2024
Samsung Electronics Co., Ltd.
Joonhwan KIM
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
ACTIVE CALL LAWFUL INTERCEPTION AND PRESERVATION TECHNIQUE
Publication number
20240064230
Publication date
Feb 22, 2024
Mitel Networks Corporation
Venkata Ajaresh Gudipati
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
Selectable Controls for Interactive Voice Response Systems
Publication number
20240040039
Publication date
Feb 1, 2024
Google LLC
Brandon Charles Barbello
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD AND SYSTEM FOR MANAGING AN INCIDENT CALL
Publication number
20240040041
Publication date
Feb 1, 2024
MELANIE KING
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Synchronous Communication Using Voice and Text
Publication number
20240031482
Publication date
Jan 25, 2024
Google LLC
Shavit Matias
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Electronic Device and Information Display Method Applicable to Same...
Publication number
20240015238
Publication date
Jan 11, 2024
Honor Device Co., Ltd.
Feng Ge
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEMS AND METHODS OF AUTOMATED VALIDATION OF ELECTRONIC DATA VIA...
Publication number
20240007562
Publication date
Jan 4, 2024
JoshCo Group, LLC
Brian C. QUARESMA
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
ELECTRONIC DEVICE FOR PERFORMING COMMUNICATION WITH COUNTERPART BY...
Publication number
20240007561
Publication date
Jan 4, 2024
Samsung Electronics Co., Ltd.
Eunkyung LEE
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
TOOL FOR ANNOTATING AND REVIEWING AUDIO CONVERSATIONS
Publication number
20230388413
Publication date
Nov 30, 2023
Twilio Inc.
Tyler Cole
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
INTEGRATION OF AI-POWERED CONVERSATIONAL MESSAGING WITH A LIVE AGEN...
Publication number
20230379273
Publication date
Nov 23, 2023
Bank of America Corporation
Ramakrishna R. Yannam
G06 - COMPUTING CALCULATING COUNTING