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Notifying a held subscriber when his held call is removed from hold
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H04M3/4286
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H
ELECTRICITY
H04
Electric communication
H04M
TELEPHONIC COMMUNICATION
H04M3/00
Automatic or semi-automatic exchanges
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H04M3/4286
Notifying a held subscriber when his held call is removed from hold
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Patents Grants
last 30 patents
Information
Patent Grant
Methods and apparatus for bypassing holds
Patent number
12,015,736
Issue date
Jun 18, 2024
Google LLC
Cassandra Xia
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automated calling system
Patent number
11,990,133
Issue date
May 21, 2024
Google LLC
Asaf Aharoni
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Visual indication of communication suspension at an endpoint system
Patent number
11,750,739
Issue date
Sep 5, 2023
Avaya Management L.P.
Viralkumar R. Mehta
G08 - SIGNALLING
Information
Patent Grant
Automated calling system
Patent number
11,741,966
Issue date
Aug 29, 2023
Google LLC
Asaf Aharoni
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Smart notification system for voice calls
Patent number
11,706,332
Issue date
Jul 18, 2023
QUALCOMM Incorporated
Satish Babu Patakokila
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Methods and apparatus for bypassing holds
Patent number
11,677,871
Issue date
Jun 13, 2023
Google LLC
Cassandra Xia
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automated calling system
Patent number
11,495,233
Issue date
Nov 8, 2022
Google LLC
Asaf Aharoni
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Methods and apparatus for bypassing holds
Patent number
11,336,767
Issue date
May 17, 2022
Google LLC
Cassandra Xia
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Artificial intelligence driven sentiment analysis during on-hold ca...
Patent number
11,258,901
Issue date
Feb 22, 2022
Avaya Inc.
Pushkar Yashavant Deole
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Call center data transfer system
Patent number
11,223,726
Issue date
Jan 11, 2022
United Services Automobile Association (USAA)
Samantha Elizabeth Taylor
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automated calling system
Patent number
11,158,321
Issue date
Oct 26, 2021
Google LLC
Asaf Aharoni
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Personalized wait treatment during interaction
Patent number
11,128,752
Issue date
Sep 21, 2021
Avaya Inc.
Pushkar Yashavant Deole
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Hold time reducer
Patent number
11,025,774
Issue date
Jun 1, 2021
GetHuman, Inc.
Nischit Ranganath
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Smart notification system for voice calls
Patent number
11,005,988
Issue date
May 11, 2021
QUALCOMM Incorporated
Satish Babu Patakokila
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Personalized wait treatment during interaction with contact centers
Patent number
10,911,598
Issue date
Feb 2, 2021
Avaya Inc.
Pushkar Yashavant Deole
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Optimization for a call that waits in queue
Patent number
10,897,534
Issue date
Jan 19, 2021
International Business Machines Corporation
Guang Han Sui
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Methods and apparatus for bypassing holds
Patent number
10,897,535
Issue date
Jan 19, 2021
Google LLC
Cassandra Xia
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Personalized wait treatment during interaction with contact centers
Patent number
10,582,050
Issue date
Mar 3, 2020
Avaya Inc.
Pushkar Yashavant Deole
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Hold time reducer
Patent number
10,313,517
Issue date
Jun 4, 2019
GetHuman, Inc.
Nischit Ranganath
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Managing telephone interactions of a user and an agent
Patent number
10,148,815
Issue date
Dec 4, 2018
International Business Machines Corporation
Arnon Amir
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Virtual queuing system
Patent number
10,148,817
Issue date
Dec 4, 2018
VIRTUALQ GMBH
Niels Arndt Liebisch
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Call holding management
Patent number
10,135,975
Issue date
Nov 20, 2018
Ebay Inc.
Jonathan Gabbai
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Managing telephone interactions of a user and an agent
Patent number
10,057,418
Issue date
Aug 21, 2018
International Business Machines Corporation
Arnon Amir
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method for handling on-hold music during telephone connection and c...
Patent number
10,049,688
Issue date
Aug 14, 2018
Thomson Licensing
Anton Werner Keller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
On-hold processing for telephonic systems
Patent number
9,668,112
Issue date
May 30, 2017
Abraham & Son
Romek Figa
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Call holding management
Patent number
9,571,639
Issue date
Feb 14, 2017
Ebay Inc.
Jonathan Gabbai
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Far-end initiated mid-call notification via ring-ping
Patent number
9,571,651
Issue date
Feb 14, 2017
Avaya Inc.
Ananda Hp
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for informing a user that a call is no longer on...
Patent number
9,560,197
Issue date
Jan 31, 2017
Vonage America Inc.
Sagi Iltus
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for providing communication hold status management
Patent number
9,473,628
Issue date
Oct 18, 2016
Verizon Patent and Licensing Inc.
Ramesh Marimuthu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Muting and un-muting user devices
Patent number
9,386,147
Issue date
Jul 5, 2016
Verizon Patent and Licensing Inc.
David E. McDysan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
METHODS AND APPARATUS FOR BYPASSING HOLDS
Publication number
20240340373
Publication date
Oct 10, 2024
Google LLC
Cassandra Xia
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
AUTOMATED CALLING SYSTEM
Publication number
20240265923
Publication date
Aug 8, 2024
Google LLC
Asaf Aharoni
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
MANAGEMENT OF AN ON-HOLD CALL BASED ON A USER'S PARTICIPATION IN AN...
Publication number
20240040034
Publication date
Feb 1, 2024
Avaya Management L.P.
Aonkar Balkrushna Takalikar
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Systems and Methods for the Asynchronous Detection of On Hold Time...
Publication number
20230370546
Publication date
Nov 16, 2023
Outbound Al Inc.
Ronen Reouveni
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
AUTOMATED CALLING SYSTEM
Publication number
20230352027
Publication date
Nov 2, 2023
Google LLC
Asaf Aharoni
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
METHODS AND APPARATUS FOR BYPASSING HOLDS
Publication number
20230308542
Publication date
Sep 28, 2023
Google LLC
Cassandra Xia
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
ENHANCED CALL WAITING FOR USER EQUIPMENT
Publication number
20230199113
Publication date
Jun 22, 2023
T-Mobile Innovations LLC
Nicholas Benjamin Zellerhoff
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
AUTOMATED CALLING SYSTEM
Publication number
20230038343
Publication date
Feb 9, 2023
Google LLC
Asaf Aharoni
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
METHODS AND APPARATUS FOR BYPASSING HOLDS
Publication number
20220272191
Publication date
Aug 25, 2022
Google LLC
Cassandra Xia
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
AUTOMATED CALLING SYSTEM
Publication number
20220044684
Publication date
Feb 10, 2022
Google LLC
Asaf Aharoni
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SMART NOTIFICATION SYSTEM FOR VOICE CALLS
Publication number
20210266399
Publication date
Aug 26, 2021
QUALCOMM Incorporated
Satish Babu PATAKOKILA
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHODS AND APPARATUS FOR BYPASSING HOLDS
Publication number
20210099575
Publication date
Apr 1, 2021
Google LLC
Cassandra Xia
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
AUTOMATED CALLING SYSTEM
Publication number
20210090570
Publication date
Mar 25, 2021
Google LLC
Asaf Aharoni
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
ARTIFICIAL INTELLIGENCE DRIVEN SENTIMENT ANALYSIS DURING ON-HOLD CA...
Publication number
20210005217
Publication date
Jan 7, 2021
AVAYA INC.
Pushkar Yashavant Deole
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
METHODS AND APPARATUS FOR BYPASSING HOLDS
Publication number
20200344351
Publication date
Oct 29, 2020
Google LLC
Cassandra Xia
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
PERSONALIZED WAIT TREATMENT DURING INTERACTION
Publication number
20200259952
Publication date
Aug 13, 2020
Avaya Inc.
Pushkar Yashavant Deole
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
VISUAL INDICATION OF COMMUNICATION SUSPENSION AT AN ENDPOINT SYSTEM
Publication number
20200236214
Publication date
Jul 23, 2020
AVAYA INC.
Viralkumar R. Mehta
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
PERSONALIZED WAIT TREATMENT DURING INTERACTION WITH CONTACT CENTERS
Publication number
20200137227
Publication date
Apr 30, 2020
AVAYA INC.
Pushkar Yashavant Deole
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
PERSONALIZED WAIT TREATMENT DURING INTERACTION WITH CONTACT CENTERS
Publication number
20190306309
Publication date
Oct 3, 2019
AVAYA INC.
Pushkar Yashavant Deole
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Call Holding Management
Publication number
20190052751
Publication date
Feb 14, 2019
eBay Inc.
Jonathan Gabbai
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
MANAGING TELEPHONE INTERACTIONS OF A USER AND AN AGENT
Publication number
20180219996
Publication date
Aug 2, 2018
International Business Machines Corporation
Arnon Amir
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
MANAGING TELEPHONE INTERACTIONS OF A USER AND AN AGENT
Publication number
20180219995
Publication date
Aug 2, 2018
International Business Machines Corporation
Arnon Amir
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
USER CUSTOMIZABLE HANDLING OF MULTIPLE CALLS
Publication number
20180103358
Publication date
Apr 12, 2018
T-MOBILE USA, INC.
Hsin-Fu Henry Chiang
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System For Direct Control By The Caller Of The On-Hold Experience.
Publication number
20170126886
Publication date
May 4, 2017
MusicRogue
Joel Nathan Shapiro
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD AND SYSTEM FOR INFORMING A USER THAT A CALL IS NO LONGER ON...
Publication number
20160286042
Publication date
Sep 29, 2016
VONAGE AMERICA INC.
Sagi Iltus
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
CALL HOLDING MANAGEMENT
Publication number
20160191702
Publication date
Jun 30, 2016
eBay Inc.
Jonathan Gabbai
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD AND SYSTEM FOR PROVIDING COMMUNICATION HOLD STATUS MANAGEMENT
Publication number
20160021247
Publication date
Jan 21, 2016
VERIZON PATENT AND LICENSING INC.
Ramesh MARIMUTHU
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
ON HOLD DETECTION
Publication number
20150341763
Publication date
Nov 26, 2015
LENOVO (SINGAPORE) PTE. LTD.
Nathan J. Peterson
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
On-Hold Processing for Telephonic Systems
Publication number
20150326716
Publication date
Nov 12, 2015
Abraham & Son
Romek Figa
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and Method for Avoiding Hold Times on a Telephone Call
Publication number
20140321632
Publication date
Oct 30, 2014
Giuseppe Di FABBRIZIO
H04 - ELECTRIC COMMUNICATION TECHNIQUE