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ELECTRICITY
H04
Electric communication
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TELEPHONIC COMMUNICATION
H04M2201/00
Electronic components, circuits, software, systems or apparatus used in telephone systems
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H04M2201/54
Object oriented software
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Patents Grants
last 30 patents
Information
Patent Grant
Methods and systems for automated business dialing
Patent number
9,723,143
Issue date
Aug 1, 2017
SHANGHAI CHULE (COO TEK) INFORMATION TECHNOLOGY CO., LTD.
Jialiang Wang
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Data aggregation service
Patent number
9,654,623
Issue date
May 16, 2017
Amazon Technologies, Inc.
Krishnan Ananthanarayanan Kolazhi
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method for providing media content using multi-channel navigator an...
Patent number
9,647,898
Issue date
May 9, 2017
Teletech Holdings, Inc.
Kenneth D. Tuchman
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method for apparatus for routing application programming interface...
Patent number
9,325,699
Issue date
Apr 26, 2016
Vonage America Inc.
Mabrouk Aboughanaima
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for monitoring health of deployment states for a...
Patent number
9,325,844
Issue date
Apr 26, 2016
Genesys Telecommunications Laboratories, Inc.
Herbert Willi Artur Ristock
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for routing application programming interface...
Patent number
9,003,498
Issue date
Apr 7, 2015
Vonage Network LLC
Mabrouk Aboughanaima
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method for providing support services using multi-channel navigator...
Patent number
8,942,369
Issue date
Jan 27, 2015
Teletech Holdings, Inc.
Kenneth D. Tuchman
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Protocol independent telephony call lifecycle management scheme
Patent number
8,849,631
Issue date
Sep 30, 2014
International Business Machines Corporation
Shiri Kremer-Davidson
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Call routing system and method of using the same
Patent number
8,005,204
Issue date
Aug 23, 2011
AT&T Intellectual Property I, L.P.
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for managing local resources at service nodes...
Patent number
7,697,415
Issue date
Apr 13, 2010
Verizon Business Global LLC
Andrew Dugan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Voice recognition system for navigating on the internet
Patent number
7,590,538
Issue date
Sep 15, 2009
Accenture LLP
Vicki St. John
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Web-based visual development environment
Patent number
7,496,053
Issue date
Feb 24, 2009
Teletech Holdings, Inc.
Aaron W. Seabaugh
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Interactive voice response (IVR) system providing dynamic resolutio...
Patent number
7,397,905
Issue date
Jul 8, 2008
Edify Corporation
Daniel W. Stewart
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for providing real time execution of specific...
Patent number
7,227,942
Issue date
Jun 5, 2007
Verizon Business Global LLC
Ajay P. Deo
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Methods and apparatus for call service processing by instantiating...
Patent number
7,216,350
Issue date
May 8, 2007
CopperCom, Inc.
Robert Martin
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Intelligent network
Patent number
7,209,964
Issue date
Apr 24, 2007
Verizon Business Global LLC
Andrew Dugan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Communication network management
Patent number
7,116,770
Issue date
Oct 3, 2006
Siemens Communications, Inc.
Thanh Tran
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for managing local resources at service nodes...
Patent number
7,061,923
Issue date
Jun 13, 2006
MCI, LLC.
Andrew J. Dugan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Telecommunications portal capable of interpreting messages from an...
Patent number
7,046,778
Issue date
May 16, 2006
CopperCom, Inc.
Robert Martin
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for providing real-time execution of specific...
Patent number
6,954,525
Issue date
Oct 11, 2005
MCI, Inc.
Ajay P. Deo
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for managing call processing services in an in...
Patent number
6,804,711
Issue date
Oct 12, 2004
MCI, Inc.
Andrew Dugan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for supporting ATM services in an intelligent...
Patent number
6,788,649
Issue date
Sep 7, 2004
MCI, Inc.
Andrew Dugan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Intelligent network
Patent number
6,779,030
Issue date
Aug 17, 2004
WorldCom, Inc.
Andrew Dugan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Object oriented system and method for directing incoming telephone...
Patent number
6,754,332
Issue date
Jun 22, 2004
Concerto Software, Inc.
Paul Kneipp
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Interface to a speech processing system
Patent number
6,618,703
Issue date
Sep 9, 2003
Persay Inc.
Renana Peres
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System platform for a communication system
Patent number
6,601,113
Issue date
Jul 29, 2003
Telefonaktiebolaget LM Ericsson (publ)
Jari Tapani Koistinen
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for providing real time execution of specific...
Patent number
6,594,355
Issue date
Jul 15, 2003
WorldCom, Inc.
Ajay P. Deo
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for over-the-air service provisioning of a mob...
Patent number
6,529,729
Issue date
Mar 4, 2003
Ulysses Holdings, LLC
Paiman Nodoushani
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for managing local resources at service nodes...
Patent number
6,425,005
Issue date
Jul 23, 2002
MCI WorldCom, Inc.
Andrew Dugan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for providing real-time call processing servic...
Patent number
6,393,481
Issue date
May 21, 2002
WorldCom, Inc.
Ajay P. Deo
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
METHODS AND SYSTEMS FOR AUTOMATED BUSINESS DIALING
Publication number
20160165048
Publication date
Jun 9, 2016
SHANGHAI CHULE (COOTEK) INFORMATION TECHNOLOGY CO. LTD
Jialiang WANG
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD FOR APPARATUS FOR ROUTING APPLICATION PROGRAMMING INTERFACE...
Publication number
20140282968
Publication date
Sep 18, 2014
MABROUK ABOUGHANAIMA
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD FOR APPARATUS FOR ROUTING APPLICATION PROGRAMMING INTERFACE...
Publication number
20140270121
Publication date
Sep 18, 2014
MABROUK ABOUGHANAIMA
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR MONTIORING HEALTH OF DEPLOYMENT STATES FOR A...
Publication number
20140086401
Publication date
Mar 27, 2014
Herbert Willi Artur Ristock
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR PROVIDING DYNAMIC ELASTICITY OF CONTACT CENTE...
Publication number
20140079207
Publication date
Mar 20, 2014
Vyacheslav Zhakov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
METHODS AND SYSTEMS FOR AUTOMATED BUSINESS DIALING
Publication number
20130295999
Publication date
Nov 7, 2013
Jialiang Wang
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD FOR PROVIDING SUPPORT SERVICES USING MULTI-CHANNEL NAVIGATOR...
Publication number
20130223614
Publication date
Aug 29, 2013
TeleTech Holdings, Inc.
Kenneth D. Tuchman
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
PROTOCOL INDEPENDENT TELEPHONY CALL LIFECYCLE MANAGEMENT SCHEME
Publication number
20090285375
Publication date
Nov 19, 2009
IBM
Shiri Kremer-Davidson
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Telecommunications system
Publication number
20090207986
Publication date
Aug 20, 2009
Florian Buzin
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and method for IVR development
Publication number
20090041215
Publication date
Feb 12, 2009
MA Capital LLLP
Michael Schmitt
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Interactive voice system
Publication number
20070189493
Publication date
Aug 16, 2007
Robert Alexander Keiller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Call routing system and method of using the same
Publication number
20070019800
Publication date
Jan 25, 2007
SBC Knowledge Ventures, L.P.
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and apparatus for managing local resources at service nodes...
Publication number
20060165223
Publication date
Jul 27, 2006
MCI, Inc.
Andrew Dugan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Graphical tool for creating a call routing application
Publication number
20060140357
Publication date
Jun 29, 2006
International Business Machines Corporation
Felipe Gomez
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and apparatus for a service integration system
Publication number
20060129662
Publication date
Jun 15, 2006
Alon Lelcuk
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and apparatus for providing real time execution of specific...
Publication number
20060008069
Publication date
Jan 12, 2006
MCI, Inc.
Ajay P. Deo
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Intelligent network
Publication number
20050021713
Publication date
Jan 27, 2005
Andrew Dugan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Service architecture for session initiation protocol stack
Publication number
20040199642
Publication date
Oct 7, 2004
Eric Tremblay
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and apparatus for integrating data aggregation of historical...
Publication number
20040059701
Publication date
Mar 25, 2004
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and apparatus for providing real-time execution of specific...
Publication number
20040005046
Publication date
Jan 8, 2004
WorldCom, Inc.
Ajay P. Deo
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
A VOICE RECOGNITION SYSTEM FOR NAVIGATING ON THE INTERNET
Publication number
20030023444
Publication date
Jan 30, 2003
VICKI ST. JOHN
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Methods and apparatus for call service processing
Publication number
20020085696
Publication date
Jul 4, 2002
Robert Martin
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and apparatus for managing local resources at service nodes...
Publication number
20020083166
Publication date
Jun 27, 2002
WorldCom, INC.
Andrew Dugan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Telecommunications portal capable of interpreting messages from an...
Publication number
20020064267
Publication date
May 30, 2002
Robert Martin
H04 - ELECTRIC COMMUNICATION TECHNIQUE