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H04M3/60
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H
ELECTRICITY
H04
Electric communication
H04M
TELEPHONIC COMMUNICATION
H04M3/00
Automatic or semi-automatic exchanges
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H04M3/60
Semi-automatic systems
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Patents Grants
last 30 patents
Information
Patent Grant
Automated call requests with status updates
Patent number
11,936,810
Issue date
Mar 19, 2024
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System, method, and apparatus for initiating outbound communication...
Patent number
11,889,017
Issue date
Jan 30, 2024
Joseph A. Charlson
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automated call requests with status updates
Patent number
11,563,850
Issue date
Jan 24, 2023
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automated call requests with status updates
Patent number
11,012,560
Issue date
May 18, 2021
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automated call requests with status updates
Patent number
10,917,522
Issue date
Feb 9, 2021
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automated call requests with status updates
Patent number
10,893,141
Issue date
Jan 12, 2021
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automated call requests with status updates
Patent number
10,887,461
Issue date
Jan 5, 2021
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Call and contact service center partial service automation
Patent number
10,873,667
Issue date
Dec 22, 2020
Salesforce.com, Inc.
Youngjun Kwak
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automated call requests with status updates
Patent number
10,827,063
Issue date
Nov 3, 2020
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automated call requests with status updates
Patent number
10,827,064
Issue date
Nov 3, 2020
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automated call requests with status updates
Patent number
10,791,220
Issue date
Sep 29, 2020
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Dynamic initiation of automated call
Patent number
10,721,356
Issue date
Jul 21, 2020
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Dynamic initiation of automated call
Patent number
10,630,837
Issue date
Apr 21, 2020
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Call and contact service center partial service automation
Patent number
10,601,997
Issue date
Mar 24, 2020
Salesforce.com, Inc.
Youngjun Kwak
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Dynamic initiation of automated call
Patent number
10,594,863
Issue date
Mar 17, 2020
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automated call requests with status updates
Patent number
10,582,052
Issue date
Mar 3, 2020
Google LLC
Eyal Segalis
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Automated call requests with status updates
Patent number
10,574,816
Issue date
Feb 25, 2020
Google LLC
Eyal Segalis
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Escalation to a human operator
Patent number
10,560,575
Issue date
Feb 11, 2020
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automated call requests with status updates
Patent number
10,542,143
Issue date
Jan 21, 2020
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Escalation to a human operator
Patent number
10,516,779
Issue date
Dec 24, 2019
Google LLC
Eyal Segalis
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for personalized services network call center
Patent number
8,462,927
Issue date
Jun 11, 2013
Lutheran Homes of Michigan, Inc.
David Gehm
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for coupling an instant messaging session with a...
Patent number
8,126,130
Issue date
Feb 28, 2012
Alcatel Lucent
Timucin Ozugur
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Secure valet telephone system apparatus and method
Patent number
8,103,261
Issue date
Jan 24, 2012
Stephen Parker
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method for providing enhanced directory assistance upon command usi...
Patent number
8,031,855
Issue date
Oct 4, 2011
Grape Technology Group, Inc.
Adam J. McGrath
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Client-based integration of PBX and messaging systems
Patent number
7,804,949
Issue date
Sep 28, 2010
Alcatel Lucent
Michael S. Wengrovitz
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Dynamic contact list management system and method
Patent number
7,675,903
Issue date
Mar 9, 2010
Alcatel Lucent
Timucin Ozugur
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Methods and apparatus for automating the servicing of telephone cal...
Patent number
7,606,359
Issue date
Oct 20, 2009
Verizon Services Corp.
Craig Reding
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Communication system employing a personal assistant server and a pe...
Patent number
7,397,912
Issue date
Jul 8, 2008
Koninklijke KPN N.V.
Jannes Aasman
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Systems and methods for providing configurable caller ID information
Patent number
7,379,455
Issue date
May 27, 2008
Converged Data Solutions LLC
Scott K. Pickett
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for handling calls in a communication network
Patent number
7,239,691
Issue date
Jul 3, 2007
Sprint Communications Company L.P.
Daniel Charles Sbisa
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
AUTOMATED CALL REQUESTS WITH STATUS UPDATES
Publication number
20240187521
Publication date
Jun 6, 2024
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
System, Method, and Apparatus for Initiating Outbound Communication...
Publication number
20240121338
Publication date
Apr 11, 2024
Joseph A. Charlson
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System, Method, and Apparatus for Initiating Outbound Communication...
Publication number
20230239398
Publication date
Jul 27, 2023
Joseph A. Charlson
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System, Method, and Apparatus for Initiating Outbound Communication...
Publication number
20230224402
Publication date
Jul 13, 2023
Joseph A. Charlson
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
AUTOMATED CALL REQUESTS WITH STATUS UPDATES
Publication number
20230164268
Publication date
May 25, 2023
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
AUTOMATED CALL REQUESTS WITH STATUS UPDATES
Publication number
20210243300
Publication date
Aug 5, 2021
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
CALL AND CONTACT SERVICE CENTER PARTIAL SERVICE AUTOMATION
Publication number
20200220978
Publication date
Jul 9, 2020
SalesForce.com, Inc.
Youngjun Kwak
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
AUTOMATED CALL REQUESTS WITH STATUS UPDATES
Publication number
20190306314
Publication date
Oct 3, 2019
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
AUTOMATED CALL REQUESTS WITH STATUS UPDATES
Publication number
20190281159
Publication date
Sep 12, 2019
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
CALL AND CONTACT SERVICE CENTER PARTIAL SERVICE AUTOMATION
Publication number
20190141191
Publication date
May 9, 2019
SalesForce.com, Inc.
Youngjun Kwak
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
AUTOMATED CALL REQUESTS WITH STATUS UPDATES
Publication number
20180227417
Publication date
Aug 9, 2018
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
AUTOMATED CALL REQUESTS WITH STATUS UPDATES
Publication number
20180227416
Publication date
Aug 9, 2018
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
AUTOMATED CALL REQUESTS WITH STATUS UPDATES
Publication number
20180227418
Publication date
Aug 9, 2018
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
AUTOMATED CALL REQUESTS WITH STATUS UPDATES
Publication number
20180220000
Publication date
Aug 2, 2018
Google LLC
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
AUTOMATED CALL REQUESTS WITH STATUS UPDATES
Publication number
20170359464
Publication date
Dec 14, 2017
Google Inc.
Eyal Segalis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
METHOD, APPARATUS, AND PORTABLE ELECTRONIC DEVICE
Publication number
20170339278
Publication date
Nov 23, 2017
Huawei Technologies Co., Ltd
Yahui WANG
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR PERSONALIZED SERVICES NETWORK CALL CENTER
Publication number
20120008762
Publication date
Jan 12, 2012
David Gehm
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Call center operations system
Publication number
20070127687
Publication date
Jun 7, 2007
Kawasaki Steel Systems R & D Corporation
Isao Yoshizawa
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Secure valet telephone system apparatus and method
Publication number
20070123276
Publication date
May 31, 2007
Stephen Parker
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and system for handling calls in a communication network
Publication number
20060182256
Publication date
Aug 17, 2006
Sprint Communications Company L.P.
Daniel Charles Sbisa
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Methods and apparatus for controlling the quality of a food brokeri...
Publication number
20060080176
Publication date
Apr 13, 2006
Eric Sutcliffe
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Call center operations system
Publication number
20060013380
Publication date
Jan 19, 2006
Kawasaki Steel Systems R & D Corporation
Isao Yoshizawa
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Call center operations system
Publication number
20060008073
Publication date
Jan 12, 2006
Kawasaki Steel Systems R & D Corporation
Isao Yoshizawa
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Dynamic contact list management system and method
Publication number
20050175021
Publication date
Aug 11, 2005
Timucin Ozugur
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Client-based integration of PBX and messaging systems
Publication number
20050141688
Publication date
Jun 30, 2005
Michael S. Wengrovitz
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Interactive message response system for enterprise call routing
Publication number
20050141690
Publication date
Jun 30, 2005
Michael S. Wengrovitz
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Presence-based routing in a communications network environment
Publication number
20050141479
Publication date
Jun 30, 2005
Timucin Ozugur
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Call treatment in a communications system based on instant messaging
Publication number
20050141687
Publication date
Jun 30, 2005
Timucin Ozugur
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Concurrent media sessions for PBX telephones
Publication number
20050141483
Publication date
Jun 30, 2005
Michael S. Wengrovitz
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Personal call routing between PBX and SIP networks
Publication number
20050141689
Publication date
Jun 30, 2005
Michael S. Wengrovitz
H04 - ELECTRIC COMMUNICATION TECHNIQUE