Text-based messaging services in telephone networks such as PSTN/ISDN

Industry

CPC
H04M3/42382

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Parent Industries

HELECTRICITY H04Electric communication H04MTELEPHONIC COMMUNICATION H04M3/00Automatic or semi-automatic exchanges

Current Industry

H04M3/42382Text-based messaging services in telephone networks such as PSTN/ISDN

Industries

Patents Grantslast 30 patents

Information Patent Grant
Dynamic communication management system
- Patent number 12,143,539
- Issue date Nov 12, 2024
- CALLFIRE, INC.
- Michael H. Collard
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for enabling call originations using SMS and hotl...
- Patent number 12,096,315
- Issue date Sep 17, 2024
- Tango Networks, Inc.
- Andrew Silver
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System, apparatus, and method for automated delivery of digital inf...
- Patent number 12,069,205
- Issue date Aug 20, 2024
- Paul Gregory Kreth
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Communication management system
- Patent number 12,069,016
- Issue date Aug 20, 2024
- CALLFIRE, INC.
- Radu Maierean
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and device for displaying communication data
- Patent number 12,058,283
- Issue date Aug 6, 2024
- LA TEAM
- Emmanuel Castellani
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for automatic transmission of status information
- Patent number 12,047,532
- Issue date Jul 23, 2024
- RINGCENTRAL, INC.
- Claus Rist
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Third-party service for suggesting a response to a received message
- Patent number 12,039,545
- Issue date Jul 16, 2024
- ASAPP, INC.
- Shawn Henry
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for a multi-channel notification service
- Patent number 12,041,144
- Issue date Jul 16, 2024
- TWILIO INC.
- Viktor Muller
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Caption modification and augmentation systems and methods for use b...
- Patent number 12,035,070
- Issue date Jul 9, 2024
- Ultratec, Inc.
- Christopher Engelke
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Initiate “send information via text” button during a branded call
- Patent number 12,028,482
- Issue date Jul 2, 2024
- T-MOBILE INNOVATIONS LLC
- Melodie Magdalene Sobrenilla
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Invisible intercom and access system and method
- Patent number 11,973,896
- Issue date Apr 30, 2024
- LG Electronics Inc.
- David Joel White
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for providing captioned telephone services
- Patent number 11,962,716
- Issue date Apr 16, 2024
- Alberto Patron
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Booking method and system
- Patent number 11,961,016
- Issue date Apr 16, 2024
- SMARTCOM LABS OY
- Jukka Kalevi Salonen
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Message routing in a contact center
- Patent number 11,936,808
- Issue date Mar 19, 2024
- Avaya Management L.P.
- Philip McCann
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Switching between speech recognition systems
- Patent number 11,935,540
- Issue date Mar 19, 2024
- SORENSON IP HOLDINGS, LLC
- David Thomson
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Message-based device-side telephone call to virtual meeting elevation
- Patent number 11,930,134
- Issue date Mar 12, 2024
- Zoom Video Communications, Inc.
- Brendan James Ittelson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for mobile communication integration
- Patent number 11,876,767
- Issue date Jan 16, 2024
- Glympse, Inc.
- Bryan Trussel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Non-associative telephony and SMS messaging
- Patent number 11,856,135
- Issue date Dec 26, 2023
- Cyber IP Holdings, LLC
- Christopher Edward Delaney
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Electronic messaging exchange
- Patent number 11,843,640
- Issue date Dec 12, 2023
- GLOBAL TEL*LINK CORPORATION
- Stephen Hodge
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Predicting customer support requests
- Patent number 11,790,376
- Issue date Oct 17, 2023
- ASAPP, INC.
- Vicky Sehrawat
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method of connecting a caller to a recipient based on th...
- Patent number 11,785,139
- Issue date Oct 10, 2023
- Farhad Arshad
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System for routing text messages (SMS) to allow for two-way mobile...
- Patent number RE49674
- Issue date Sep 26, 2023
- Text 2 Them, Inc.
- Alvin Tyrone Butler
Information Patent Grant
Delivering additional information to receiving parties for text mes...
- Patent number 11,729,310
- Issue date Aug 15, 2023
- FIRST ORION CORP.
- Monica Rose Martino
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Interactive voice response (IVR) for text-based virtual assistance
- Patent number 11,729,315
- Issue date Aug 15, 2023
- Bank of America Corporation
- Juraj Partila
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for group communication across electronic mail us...
- Patent number 11,722,596
- Issue date Aug 8, 2023
- Yahoo Assets LLC
- Anshuman Kumar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and methods for dynamically routing and rating customer serv...
- Patent number 11,716,421
- Issue date Aug 1, 2023
- CAPITAL ONE SERVICES, LLC
- Cruz Vargas
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for implementing phone number-based user accounts with p...
- Patent number 11,716,426
- Issue date Aug 1, 2023
- Apple Inc.
- Xudong Liu
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for communication analysis for use with agent ass...
- Patent number 11,706,339
- Issue date Jul 18, 2023
- TALKDESK, INC.
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automated real time interpreter service
- Patent number 11,699,360
- Issue date Jul 11, 2023
- Microsoft Technology Licensing, LLC
- Anirudh Koul
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Conferencing and meeting implementations with advanced features
- Patent number 11,683,420
- Issue date Jun 20, 2023
- 8x8, Inc.
- Ramprakash Narayanaswamy
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR A MULTI-CHANNEL NOTIFICATION SERVICE
- Publication number 20240372927
- Publication date Nov 7, 2024
- Twilio Inc.
- Viktor Muller
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
THIRD-PARTY SERVICE FOR SUGGESTING RESOURCES FOR A RECEIVED MESSAGE
- Publication number 20240320686
- Publication date Sep 26, 2024
- ASAPP, INC
- Shawn Henry
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TRANSMISSION AND VISUALIZATION OF INTERACTIVE VOICE RESPONSE MENUS
- Publication number 20240267460
- Publication date Aug 8, 2024
- International Business Machines Corporation
- Mauro Marzorati
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
DEVICE INDEPENDENT TEXT CAPTIONED TELEPHONE SERVICE
- Publication number 20240251035
- Publication date Jul 25, 2024
- ULTRATEC, INC.
- Robert M. Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM FOR ASSOCIATING OFFLINE DATA WITH ONLINE ACTIVITY
- Publication number 20240244027
- Publication date Jul 18, 2024
- Outleads Inc.
- Dorin Rosenshine
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MESSAGE ROUTING IN A CONTACT CENTER
- Publication number 20240187518
- Publication date Jun 6, 2024
- Avaya Management L.P.
- Philip McCann
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Audio-Only Caller Authentication For Elevating A Telephone Call To...
- Publication number 20240179245
- Publication date May 30, 2024
- Zoom Video Communications, Inc.
- Brendan James Ittelson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR IMPLEMENTING PHONE NUMBER-BASED USER ACCOUNTS WITH P...
- Publication number 20240129411
- Publication date Apr 18, 2024
- Apple Inc.
- Xudong LIU
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and System for SMS Communication in 3GPP Networks
- Publication number 20240089710
- Publication date Mar 14, 2024
- Telefonaktiebolaget LM Ericsson (publ)
- Saket Rustagi
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CAPTIONED TELEPHONE SERVICE SYSTEM FOR PROVIDING ORIGINAL NUMBER SE...
- Publication number 20240064232
- Publication date Feb 22, 2024
- Mezmo Corporation
- Wonjae CHA
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Blocking Unwanted Communications Via Text Modalities
- Publication number 20230421693
- Publication date Dec 28, 2023
- Zoom Video Communications, Inc.
- Thanh Le Nguyen
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD OF CONNECTING A CALLER TO A RECIPIENT BASED ON TH...
- Publication number 20230412730
- Publication date Dec 21, 2023
- Farhad Arshad
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM FOR ASSOCIATING OFFLINE DATA WITH ONLINE ACTIVITY
- Publication number 20230396577
- Publication date Dec 7, 2023
- Outleads Inc.
- Dorin Rosenshine
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR GROUP COMMUNICATION ACROSS ELECTRONIC MAIL US...
- Publication number 20230396707
- Publication date Dec 7, 2023
- YAHOO ASSETS LLC
- Anshuman KUMAR
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
DYNAMIC MESSAGE PROCESSING AND AGGREGATION OF DATA IN MESSAGING
- Publication number 20230328177
- Publication date Oct 12, 2023
- LivePerson, Inc.
- Jeffrey Salter
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMMUNICATION MANAGEMENT SYSTEM
- Publication number 20230291700
- Publication date Sep 14, 2023
- CallFire, Inc.
- Radu Maierean
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM, METHOD, AND APPARATUS FOR USING ALTERNATIVE NUMBERS FOR ROU...
- Publication number 20230254757
- Publication date Aug 10, 2023
- Tango Networks, Inc.
- Andrew Silver
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR ENABLING CALL ORIGINATIONS USING SMS AND HOTL...
- Publication number 20230247395
- Publication date Aug 3, 2023
- Tango Networks, Inc.
- Andrew Silver
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR A MULTI-CHANNEL NOTIFICATION SERVICE
- Publication number 20230239367
- Publication date Jul 27, 2023
- Twilio Inc.
- Viktor Muller
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
THIRD-PARTY SERVICE FOR SUGGESTING A RESPONSE TO A RECEIVED MESSAGE
- Publication number 20230214847
- Publication date Jul 6, 2023
- ASAPP, INC
- Shawn Henry
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
INITIATE "SEND INFORMATION VIA TEXT" BUTTON DURING A BRANDED CALL
- Publication number 20230147356
- Publication date May 11, 2023
- T-Mobile Innovations LLC
- Melodie Magdalene Sobrenilla
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CAPTION MODIFICATION AND AUGMENTATION SYSTEMS AND METHODS FOR USE B...
- Publication number 20230066793
- Publication date Mar 2, 2023
- ULTRATEC, INC.
- Christopher Engelke
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and System for Capturing Data of Actions
- Publication number 20230056392
- Publication date Feb 23, 2023
- SalesForce.com, Inc.
- Molly MAHAR
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHODS FOR DYNAMICALLY ROUTING AND RATING CUSTOMER SERV...
- Publication number 20230050482
- Publication date Feb 16, 2023
- Capital One Services, LLC
- Cruz Vargas
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BAS...
- Publication number 20230029707
- Publication date Feb 2, 2023
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
GENERATION OF AUTOMATED MESSAGE RESPONSES
- Publication number 20230012984
- Publication date Jan 19, 2023
- AMAZON TECHNOLOGIES, INC.
- Ariya Rastrow
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
Method and System for Providing Captioned Telephone Services
- Publication number 20230012416
- Publication date Jan 12, 2023
- Alberto Patron
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
Message-Based Device-Side Telephone Call To Virtual Meeting Elevation
- Publication number 20230007126
- Publication date Jan 5, 2023
- Zoom Video Communications, Inc.
- Brendan James Ittelson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ELECTRONIC MESSAGING EXCHANGE
- Publication number 20220417290
- Publication date Dec 29, 2022
- Global Tel*Link Corporation
- Stephen Hodge
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
DEVICES AND METHODS OF PROVIDING RESPONSE MESSAGE IN THE DEVICES
- Publication number 20220353364
- Publication date Nov 3, 2022
- Samsung Electronics Co., Ltd.
- Piotr CZARNECKI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Text-based messaging services in telephone networks such as PSTN/ISDN

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

Dynamic communication management system

System and method for enabling call originations using SMS and hotl...

System, apparatus, and method for automated delivery of digital inf...

Communication management system

Method and device for displaying communication data

Method and system for automatic transmission of status information

Third-party service for suggesting a response to a received message

System and method for a multi-channel notification service

Caption modification and augmentation systems and methods for use b...

Initiate “send information via text” button during a branded call

Invisible intercom and access system and method

Method and system for providing captioned telephone services

Booking method and system

Message routing in a contact center

Switching between speech recognition systems

Message-based device-side telephone call to virtual meeting elevation

Systems and methods for mobile communication integration

Non-associative telephony and SMS messaging

Electronic messaging exchange

Predicting customer support requests

System and method of connecting a caller to a recipient based on th...

System for routing text messages (SMS) to allow for two-way mobile...

Delivering additional information to receiving parties for text mes...

Interactive voice response (IVR) for text-based virtual assistance

Method and system for group communication across electronic mail us...

System and methods for dynamically routing and rating customer serv...

Techniques for implementing phone number-based user accounts with p...

System and method for communication analysis for use with agent ass...

Automated real time interpreter service

Conferencing and meeting implementations with advanced features

Patents Applicationslast 30 patents

SYSTEM AND METHOD FOR A MULTI-CHANNEL NOTIFICATION SERVICE

THIRD-PARTY SERVICE FOR SUGGESTING RESOURCES FOR A RECEIVED MESSAGE

TRANSMISSION AND VISUALIZATION OF INTERACTIVE VOICE RESPONSE MENUS

DEVICE INDEPENDENT TEXT CAPTIONED TELEPHONE SERVICE

SYSTEM FOR ASSOCIATING OFFLINE DATA WITH ONLINE ACTIVITY

MESSAGE ROUTING IN A CONTACT CENTER

Audio-Only Caller Authentication For Elevating A Telephone Call To...

TECHNIQUES FOR IMPLEMENTING PHONE NUMBER-BASED USER ACCOUNTS WITH P...

Method and System for SMS Communication in 3GPP Networks

CAPTIONED TELEPHONE SERVICE SYSTEM FOR PROVIDING ORIGINAL NUMBER SE...

Blocking Unwanted Communications Via Text Modalities

SYSTEM AND METHOD OF CONNECTING A CALLER TO A RECIPIENT BASED ON TH...

SYSTEM FOR ASSOCIATING OFFLINE DATA WITH ONLINE ACTIVITY

METHOD AND SYSTEM FOR GROUP COMMUNICATION ACROSS ELECTRONIC MAIL US...

DYNAMIC MESSAGE PROCESSING AND AGGREGATION OF DATA IN MESSAGING

COMMUNICATION MANAGEMENT SYSTEM

SYSTEM, METHOD, AND APPARATUS FOR USING ALTERNATIVE NUMBERS FOR ROU...

SYSTEM AND METHOD FOR ENABLING CALL ORIGINATIONS USING SMS AND HOTL...

SYSTEM AND METHOD FOR A MULTI-CHANNEL NOTIFICATION SERVICE

THIRD-PARTY SERVICE FOR SUGGESTING A RESPONSE TO A RECEIVED MESSAGE

INITIATE "SEND INFORMATION VIA TEXT" BUTTON DURING A BRANDED CALL

CAPTION MODIFICATION AND AUGMENTATION SYSTEMS AND METHODS FOR USE B...

Method and System for Capturing Data of Actions

SYSTEM AND METHODS FOR DYNAMICALLY ROUTING AND RATING CUSTOMER SERV...

SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BAS...

GENERATION OF AUTOMATED MESSAGE RESPONSES

Method and System for Providing Captioned Telephone Services

Message-Based Device-Side Telephone Call To Virtual Meeting Elevation

ELECTRONIC MESSAGING EXCHANGE

DEVICES AND METHODS OF PROVIDING RESPONSE MESSAGE IN THE DEVICES