wherein the managed service relates to messaging or chat services

Industry

CPC
H04L41/5093

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Parent Industries

HELECTRICITY H04Electric communication H04LTRANSMISSION OF DIGITAL INFORMATION H04L41/00Arrangements for maintenance or administration or management of packet switching networks

Current Industry

H04L41/5093wherein the managed service relates to messaging or chat services

Industries

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Patents Grantslast 30 patents

Information Patent Grant
Systems and methods for updating the configuration of a cloud service
- Patent number 12,095,631
- Issue date Sep 17, 2024
- Connectwise, LLC
- Craig M. Fulton
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Traffic control in a communication network
- Patent number 12,081,441
- Issue date Sep 3, 2024
- ZIPWHIP, LLC
- James Lapic
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method, system, and non-transitory computer-readable record medium...
- Patent number 11,936,486
- Issue date Mar 19, 2024
- Line Plus Corporation
- Sungwhan Kim
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for testing of automated contact center customer...
- Patent number 11,863,507
- Issue date Jan 2, 2024
- CYARA SOLUTIONS PTY LTD
- Thomas Fejes
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for automated end-to-end web interaction testing
- Patent number 11,799,808
- Issue date Oct 24, 2023
- CYARA SOLUTIONS PTY LTD
- Alok Kulkarni
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Dynamic communication system registry traffic control on a communic...
- Patent number 11,695,701
- Issue date Jul 4, 2023
- ZIPWHIP, LLC
- James Lapic
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method, system, and non-transitory computer-readable record medium...
- Patent number 11,695,582
- Issue date Jul 4, 2023
- LINE PLUS CORPORATION
- Young Hyuk Kim
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Conversational bots platform
- Patent number 11,611,492
- Issue date Mar 21, 2023
- Salesforce.com, Inc.
- Rakesh Murugan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for testing of automated contact center customer...
- Patent number 11,595,332
- Issue date Feb 28, 2023
- CYARA SOLUTIONS PTY LTD
- Thomas Fejes
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Mobile dashboard for automated contact center testing
- Patent number 11,588,766
- Issue date Feb 21, 2023
- CYARA SOLUTIONS PTY LTD
- Alok Kulkarni
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for updating the configuration of a cloud service
- Patent number 11,516,093
- Issue date Nov 29, 2022
- Connectwise, LLC
- Craig M. Fulton
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for bot selection calibration in two-way commun...
- Patent number 11,489,739
- Issue date Nov 1, 2022
- LivePerson, Inc.
- Michael Higgins
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Chat room access control
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- Issue date Sep 13, 2022
- Cisco Technology, Inc.
- John Costello
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Messaging for event live-stream
- Patent number 11,411,901
- Issue date Aug 9, 2022
- Google LLC
- Justin Lewis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Complex human-computer interactions
- Patent number 11,379,759
- Issue date Jul 5, 2022
- Bank of America Corporation
- Ramakrishna R. Yannam
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method, system, and non-transitory computer-readable record medium...
- Patent number 11,362,847
- Issue date Jun 14, 2022
- LINE PLUS CORPORATION
- Young Hyuk Kim
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method, system, and non-transitory computer-readable record medium...
- Patent number 11,349,678
- Issue date May 31, 2022
- Line Plus Corporation
- Sungwhan Kim
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for testing of automated contact center customer...
- Patent number 11,290,400
- Issue date Mar 29, 2022
- CYARA SOLUTIONS PTY LTD
- Thomas Fejes
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Conversational BOTs platform
- Patent number 11,271,830
- Issue date Mar 8, 2022
- Salesforce.com, Inc.
- Rakesh Murugan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for automated end-to-end web interaction testing
- Patent number 11,265,272
- Issue date Mar 1, 2022
- CYARA SOLUTIONS PTY LTD
- Alok Kulkarni
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for evaluating a user experience in a network b...
- Patent number 11,240,131
- Issue date Feb 1, 2022
- Verizon Patent and Licensing Inc.
- Le Su
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Managing interaction limits between user devices in a messaging system
- Patent number 11,212,198
- Issue date Dec 28, 2021
- THUMBTACK, INC.
- Denys Kopiychenko
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Mobile dashboard for automated contact center testing
- Patent number 11,178,080
- Issue date Nov 16, 2021
- Cyara Solutions Pty Ltd
- Alok Kulkarni
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Complex human-computer interactions
- Patent number 11,144,846
- Issue date Oct 12, 2021
- Bank of America Corporation
- Ramakrishna R. Yannam
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Methods, systems, and computer readable media for request response...
- Patent number 11,121,945
- Issue date Sep 14, 2021
- Oracle International Corporation
- Debdulal Dey
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Methods and systems for creating online unified contact and communi...
- Patent number 11,087,565
- Issue date Aug 10, 2021
- Subrao Venugopal Shenoy
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Selection of service providers for message transmission on online s...
- Patent number 10,999,236
- Issue date May 4, 2021
- Facebook, Inc.
- Jin Feng
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Automated contact center customer mobile device client infrastructu...
- Patent number 10,965,627
- Issue date Mar 30, 2021
- CYARA SOLUTIONS PTY LTD
- Geoff Willshire
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Symmetric coherent request/response policy enforcement
- Patent number 10,958,538
- Issue date Mar 23, 2021
- International Business Machines Corporation
- Thomas C. Burke
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for automated thin client contact center agent de...
- Patent number 10,877,876
- Issue date Dec 29, 2020
- Cyara Solutions Pty Ltd.
- Alok Kulkarni
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
TRAFFIC CONTROL IN A COMMUNICATION NETWORK
- Publication number 20240356856
- Publication date Oct 24, 2024
- ZIPWHIP, LLC
- James Lapic
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
UTILIZING MACHINE LEARNING MODELS TO GENERATE INTERACTIVE DIGITAL T...
- Publication number 20240007421
- Publication date Jan 4, 2024
- Chime Financial, Inc.
- Jigar Mehta
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TRAFFIC CONTROL IN A COMMUNICATION NETWORK
- Publication number 20230275840
- Publication date Aug 31, 2023
- ZIPWHIP, LLC
- James Lapic
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR UPDATING THE CONFIGURATION OF A CLOUD SERVICE
- Publication number 20230155900
- Publication date May 18, 2023
- Connectwise, LLC
- Craig M. Fulton
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR BOT SELECTION CALIBRATION IN TWO-WAY COMMUN...
- Publication number 20230129324
- Publication date Apr 27, 2023
- LivePerson, Inc.
- Michael Higgins
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND SYSTEM FOR SEAMLESSLY REMOTE MONITORING AN AVAILABILITY...
- Publication number 20230017884
- Publication date Jan 19, 2023
- ControlUp Technologies Ltd.
- Gadi FELDMAN
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
MESSAGING FOR EVENT LIVE-STREAM
- Publication number 20220385604
- Publication date Dec 1, 2022
- Google LLC
- Justin Lewis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD, SYSTEM, AND NON-TRANSITORY COMPUTER-READABLE RECORD MEDIUM...
- Publication number 20220353097
- Publication date Nov 3, 2022
- LINE Plus Corporation
- Young Hyuk KIM
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED END-TO-END WEB INTERACTION TESTING
- Publication number 20220255887
- Publication date Aug 11, 2022
- Cyara Solutions Pty Ltd
- Alok Kulkarni
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD, SYSTEM, AND NON-TRANSITORY COMPUTER-READABLE RECORD MEDIUM...
- Publication number 20220255765
- Publication date Aug 11, 2022
- LINE Plus Corporation
- Sungwhan KIM
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR BOT SELECTION CALIBRATION IN TWO-WAY COMMUN...
- Publication number 20220210033
- Publication date Jun 30, 2022
- LivePerson, Inc.
- Michael Higgins
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CONVERSATIONAL BOTs PLATFORM
- Publication number 20220191111
- Publication date Jun 16, 2022
- SalesForce.com, Inc.
- Rakesh MURUGAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MOBILE DASHBOARD FOR AUTOMATED CONTACT CENTER TESTING
- Publication number 20220124057
- Publication date Apr 21, 2022
- Alok Kulkarni
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHODS AND SYSTEMS FOR CREATING ONLINE UNIFIED CONTACT AND COMMUNI...
- Publication number 20220005290
- Publication date Jan 6, 2022
- Subrao Venugopal Shenoy
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMPLEX HUMAN-COMPUTER INTERACTIONS
- Publication number 20210406778
- Publication date Dec 30, 2021
- Bank of America Corporation
- Ramakrishna R. Yannam
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONVERSATIONAL BOTs PLATFORM
- Publication number 20210409292
- Publication date Dec 30, 2021
- SalesForce.com, Inc.
- Rakesh MURUGAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS, SYSTEMS, AND COMPUTER READABLE MEDIA FOR REQUEST RESPONSE...
- Publication number 20210218646
- Publication date Jul 15, 2021
- ORACLE INTERNATIONAL CORPORATION
- Debdulal Dey
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR UPDATING THE CONFIGURATION OF A CLOUD SERVICE
- Publication number 20210135956
- Publication date May 6, 2021
- Connectwise, LLC
- Craig M. Fulton
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MESSAGING FOR EVENT LIVE-STREAM
- Publication number 20210006522
- Publication date Jan 7, 2021
- Google LLC
- Justin Lewis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED END-TO-END WEB INTERACTION TESTING
- Publication number 20200389419
- Publication date Dec 10, 2020
- Alok Kulkarni
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR EVALUATING A USER EXPERIENCE IN A NETWORK B...
- Publication number 20200336396
- Publication date Oct 22, 2020
- VERIZON PATENT AND LICENSING INC.
- Le SU
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MANAGING INTERACTION LIMITS BETWEEN USER DEVICES IN A MESSAGING SYSTEM
- Publication number 20200259721
- Publication date Aug 13, 2020
- THUMBTACK, INC.
- Denys Kopiychenko
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
MOBILE DASHBOARD FOR AUTOMATED CONTACT CENTER TESTING
- Publication number 20200236073
- Publication date Jul 23, 2020
- Cyara Solutions Pty Ltd
- Alok Kulkarni
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR TESTING OF AUTOMATED CONTACT CENTER CUSTOMER...
- Publication number 20200228476
- Publication date Jul 16, 2020
- Cyara Solutions Pty Ltd
- Thomas Fejes
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CHAT ROOM ACCESS CONTROL
- Publication number 20200195596
- Publication date Jun 18, 2020
- Cisco Technology, Inc.
- John COSTELLO
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
AUTOMATED CONTACT CENTER CUSTOMER MOBILE DEVICE CLIENT INFRASTRUCTU...
- Publication number 20200177530
- Publication date Jun 4, 2020
- Cyara Solutions Pty Ltd
- Geoff Willshire
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYMMETRIC COHERENT REQUEST/RESPONSE POLICY ENFORCEMENT
- Publication number 20200153708
- Publication date May 14, 2020
- International Business Machines Corporation
- Thomas C. Burke
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED CONTACT CENTER AGENT WORKSTATION TE...
- Publication number 20190372919
- Publication date Dec 5, 2019
- CYARA SOLUTIONS PTY LTD
- Geoff Willshire
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED THIN CLIENT CONTACT CENTER AGENT DE...
- Publication number 20190340115
- Publication date Nov 7, 2019
- CYARA SOLUTIONS PTY LTD
- Alok Kulkarni
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYMMETRIC COHERENT REQUEST/RESPONSE POLICY ENFORCEMENT
- Publication number 20190007281
- Publication date Jan 3, 2019
- International Business Machines Corporation
- Thomas C. Burke
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

wherein the managed service relates to messaging or chat services

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

Systems and methods for updating the configuration of a cloud service

Traffic control in a communication network

Method, system, and non-transitory computer-readable record medium...

System and method for testing of automated contact center customer...

System and method for automated end-to-end web interaction testing

Dynamic communication system registry traffic control on a communic...

Method, system, and non-transitory computer-readable record medium...

Conversational bots platform

System and method for testing of automated contact center customer...

Mobile dashboard for automated contact center testing

Systems and methods for updating the configuration of a cloud service

Systems and methods for bot selection calibration in two-way commun...

Chat room access control

Messaging for event live-stream

Complex human-computer interactions

Method, system, and non-transitory computer-readable record medium...

Method, system, and non-transitory computer-readable record medium...

System and method for testing of automated contact center customer...

Conversational BOTs platform

System and method for automated end-to-end web interaction testing

Systems and methods for evaluating a user experience in a network b...

Managing interaction limits between user devices in a messaging system

Mobile dashboard for automated contact center testing

Complex human-computer interactions

Methods, systems, and computer readable media for request response...

Methods and systems for creating online unified contact and communi...

Selection of service providers for message transmission on online s...

Automated contact center customer mobile device client infrastructu...

Symmetric coherent request/response policy enforcement

System and method for automated thin client contact center agent de...

Patents Applicationslast 30 patents

TRAFFIC CONTROL IN A COMMUNICATION NETWORK

UTILIZING MACHINE LEARNING MODELS TO GENERATE INTERACTIVE DIGITAL T...

TRAFFIC CONTROL IN A COMMUNICATION NETWORK

SYSTEMS AND METHODS FOR UPDATING THE CONFIGURATION OF A CLOUD SERVICE

SYSTEMS AND METHODS FOR BOT SELECTION CALIBRATION IN TWO-WAY COMMUN...

METHOD AND SYSTEM FOR SEAMLESSLY REMOTE MONITORING AN AVAILABILITY...

MESSAGING FOR EVENT LIVE-STREAM

METHOD, SYSTEM, AND NON-TRANSITORY COMPUTER-READABLE RECORD MEDIUM...

SYSTEM AND METHOD FOR AUTOMATED END-TO-END WEB INTERACTION TESTING

METHOD, SYSTEM, AND NON-TRANSITORY COMPUTER-READABLE RECORD MEDIUM...

SYSTEMS AND METHODS FOR BOT SELECTION CALIBRATION IN TWO-WAY COMMUN...

CONVERSATIONAL BOTs PLATFORM

MOBILE DASHBOARD FOR AUTOMATED CONTACT CENTER TESTING

METHODS AND SYSTEMS FOR CREATING ONLINE UNIFIED CONTACT AND COMMUNI...

COMPLEX HUMAN-COMPUTER INTERACTIONS

CONVERSATIONAL BOTs PLATFORM

METHODS, SYSTEMS, AND COMPUTER READABLE MEDIA FOR REQUEST RESPONSE...

SYSTEMS AND METHODS FOR UPDATING THE CONFIGURATION OF A CLOUD SERVICE

MESSAGING FOR EVENT LIVE-STREAM

SYSTEM AND METHOD FOR AUTOMATED END-TO-END WEB INTERACTION TESTING

SYSTEMS AND METHODS FOR EVALUATING A USER EXPERIENCE IN A NETWORK B...

MANAGING INTERACTION LIMITS BETWEEN USER DEVICES IN A MESSAGING SYSTEM

MOBILE DASHBOARD FOR AUTOMATED CONTACT CENTER TESTING

SYSTEM AND METHOD FOR TESTING OF AUTOMATED CONTACT CENTER CUSTOMER...

CHAT ROOM ACCESS CONTROL

AUTOMATED CONTACT CENTER CUSTOMER MOBILE DEVICE CLIENT INFRASTRUCTU...

SYMMETRIC COHERENT REQUEST/RESPONSE POLICY ENFORCEMENT

SYSTEM AND METHOD FOR AUTOMATED CONTACT CENTER AGENT WORKSTATION TE...

SYSTEM AND METHOD FOR AUTOMATED THIN CLIENT CONTACT CENTER AGENT DE...

SYMMETRIC COHERENT REQUEST/RESPONSE POLICY ENFORCEMENT