with dictation recording and playback systems

Industry

CPC
H04M11/10

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Parent Industries

HELECTRICITY H04Electric communication H04MTELEPHONIC COMMUNICATION H04M11/00Telephonic communication systems adapted for combination with other electrical systems

Current Industry

H04M11/10with dictation recording and playback systems

Industries

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Patents Grantslast 30 patents

Information Patent Grant
Virtual caller system
- Patent number 12,206,823
- Issue date Jan 21, 2025
- Express Scripts Strategic Development, Inc.
- Christopher M. Myers
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Targeted transcript analysis and redaction
- Patent number 12,135,819
- Issue date Nov 5, 2024
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Kimberly Zarecki
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for detecting complaint interactions
- Patent number 12,033,163
- Issue date Jul 9, 2024
- NICE LTD.
- Steven Richard Arnold
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automated conversation content items from natural language
- Patent number 12,033,258
- Issue date Jul 9, 2024
- Meta Platforms Technologies, LLC
- Maheen Sohail
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automated conversation content items from natural language
- Patent number 11,948,594
- Issue date Apr 2, 2024
- Meta Platforms Technologies, LLC
- Maheen Sohail
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for three-way call detection
- Patent number 11,895,266
- Issue date Feb 6, 2024
- DSI-ITI, INC.
- Andreas M. Olligschlaeger
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for omnichannel user engagement and response
- Patent number 11,889,023
- Issue date Jan 30, 2024
- Fancloud, Inc.
- Jean-David Dahan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Virtual caller system
- Patent number 11,849,070
- Issue date Dec 19, 2023
- Express Scripts Strategic Development, Inc.
- Christopher M. Myers
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for communication analysis for use with agent ass...
- Patent number 11,706,339
- Issue date Jul 18, 2023
- TALKDESK, INC.
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for detecting complaint interactions
- Patent number 11,687,946
- Issue date Jun 27, 2023
- NICE LTD.
- Steven Richard Arnold
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Voice-controlled system that checks program guide to determine chan...
- Patent number 11,652,925
- Issue date May 16, 2023
- Bullhead Innovations Ltd.
- Peter S. Warrick
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Capturing detailed structure from patient-doctor conversations for...
- Patent number 11,521,722
- Issue date Dec 6, 2022
- Google LLC
- Christopher Co
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automated conversation content items from natural language
- Patent number 11,508,392
- Issue date Nov 22, 2022
- Meta Platforms Technologies, LLC
- Maheen Sohail
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Virtual caller system
- Patent number 11,445,068
- Issue date Sep 13, 2022
- Express Scripts Strategic Development, Inc.
- Christopher M. Myers
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for omnichannel user engagement and response
- Patent number 11,283,926
- Issue date Mar 22, 2022
- FonCloud, Inc.
- Jean-David Dahan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for three-way call detection
- Patent number 11,258,899
- Issue date Feb 22, 2022
- DSI-ITI, INC.
- Andreas M. Olligschlaeger
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System for voice control of devices at hospitality establishment an...
- Patent number 11,196,872
- Issue date Dec 7, 2021
- Bullhead Innovations Ltd.
- Peter S. Warrick
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Communication system and communication control method
- Patent number 11,184,311
- Issue date Nov 23, 2021
- Sony Corporation
- Hideyuki Ono
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for detecting complaint interactions
- Patent number 11,157,916
- Issue date Oct 26, 2021
- NICE LTD.
- Steven Richard Arnold
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Selective conference digest
- Patent number 11,076,052
- Issue date Jul 27, 2021
- Dolby Laboratories Licensing Corporation
- Richard J. Cartwright
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Communication apparatus, communication data recording system, commu...
- Patent number 11,064,069
- Issue date Jul 13, 2021
- NEC Platforms, Ltd.
- Kazuhiro Maeda
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Emergency 9-1-1 portal and application
- Patent number 11,019,206
- Issue date May 25, 2021
- TOOLS/400 INC.
- Thomas M. Klaban
- B60 - VEHICLES IN GENERAL
Information Patent Grant
Call recording system, call recording method, and call recording pr...
- Patent number 10,979,562
- Issue date Apr 13, 2021
- NEC PLATFORMS, LTD.
- Kazuki Nagai
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for omnichannel user engagement and response
- Patent number 10,904,384
- Issue date Jan 26, 2021
- Jean-David Dahan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Data gate apparatus for integrating functionalities of an interface...
- Patent number 10,887,469
- Issue date Jan 5, 2021
- Bullhead Innovations Ltd.
- Peter S. Warrick
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Message forwarding and retrieval with a single messaging service
- Patent number 10,721,358
- Issue date Jul 21, 2020
- Microsoft Technology Licensing, LLC
- Juan V. Esteve Balducci
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Automatic connection to a transcription system
- Patent number 10,686,937
- Issue date Jun 16, 2020
- SORENSON IP HOLDINGS, LLC
- Brian Chevrier
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Communication system and communication control method
- Patent number 10,680,990
- Issue date Jun 9, 2020
- Sony Corporation
- Hideyuki Ono
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for three-way call detection
- Patent number 10,601,984
- Issue date Mar 24, 2020
- DSI-ITI, LLC
- Andreas M. Olligschlaeger
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Data gate apparatus for learning interface format in order to inter...
- Patent number 10,542,155
- Issue date Jan 21, 2020
- Bullhead Innovations Ltd.
- Peter S. Warrick
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
Automated Conversation Content Items from Natural Language
- Publication number 20240290342
- Publication date Aug 29, 2024
- Meta Platforms Technologies, LLC
- Maheen SOHAIL
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR THREE-WAY CALL DETECTION
- Publication number 20240171677
- Publication date May 23, 2024
- DSI-ITI, LLC
- Andreas M. OLLIGSCHLAEGER
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
VIRTUAL CALLER SYSTEM
- Publication number 20240073320
- Publication date Feb 29, 2024
- Express Scripts Strategic Development, Inc.
- Christopher M. Myers
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR DETECTING COMPLAINT INTERACTIONS
- Publication number 20230252486
- Publication date Aug 10, 2023
- NICE Ltd
- Steven Richard ARNOLD
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Automated Conversation Content Items from Natural Language
- Publication number 20230063052
- Publication date Mar 2, 2023
- Meta Platforms Technologies, LLC
- Maheen SOHAIL
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Capturing Detailed Structure from Patient-Doctor Conversations for...
- Publication number 20230055094
- Publication date Feb 23, 2023
- Christopher Co
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BAS...
- Publication number 20230029707
- Publication date Feb 2, 2023
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
VIRTUAL CALLER SYSTEM
- Publication number 20220407963
- Publication date Dec 22, 2022
- Express Scripts Strategic Development, Inc.
- Christopher M. Myers
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TARGETED TRANSCRIPT ANALYSIS AND REDACTION
- Publication number 20220292218
- Publication date Sep 15, 2022
- State Farm Mutual Automobile Insurance Company
- Kimberly Zarecki
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR THREE-WAY CALL DETECTION
- Publication number 20220232124
- Publication date Jul 21, 2022
- DSI-ITI, LLC
- Andreas M. OLLIGSCHLAEGER
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and Method for Omnichannel User Engagement and Response
- Publication number 20220210274
- Publication date Jun 30, 2022
- FonCloud, Inc.
- Jean-David Dahan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR DETECTING COMPLAINT INTERACTIONS
- Publication number 20220005052
- Publication date Jan 6, 2022
- NICE Ltd
- Steven Richard ARNOLD
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR DETECTING COMPLAINT INTERACTIONS
- Publication number 20210158366
- Publication date May 27, 2021
- NICE Ltd
- Steven Richard ARNOLD
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
VIRTUAL AGENTS WITHIN A CLOUD-BASED CONTACT CENTER
- Publication number 20210136204
- Publication date May 6, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS AND SYSTEMS FOR SOCIALLY AWARE VIRTUAL AGENTS
- Publication number 20210133765
- Publication date May 6, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
VIRTUAL AGENTS WITHIN A CLOUD-BASED CONTACT CENTER
- Publication number 20210136206
- Publication date May 6, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS AND SYSTEMS FOR SOCIALLY AWARE VIRTUAL AGENTS
- Publication number 20210133763
- Publication date May 6, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method for Omnichannel User Engagement and Response
- Publication number 20210112161
- Publication date Apr 15, 2021
- FonCloud, Inc.
- Jean-David Dahan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED SMART NOTES USING AGENT ASSIST WITH...
- Publication number 20210004823
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED SCHEDULING USING AGENT ASSIST WITHI...
- Publication number 20210004825
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR ESCALATION USING AGENT ASSIST WITHIN A CLOUD-...
- Publication number 20210004832
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR SMS AND EMAIL ENABLED AUTOMATED AGENT ASSISTA...
- Publication number 20210004819
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AN AGENT ASSIST UNIFIED INTERFACE WITHIN A CL...
- Publication number 20210004826
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR REAL-TIME AGENT ASSIST WITHIN A CLOUD-BASED C...
- Publication number 20210004829
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AGENT ASSIST ERROR CORRECTION AND DETECTION W...
- Publication number 20210004830
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BAS...
- Publication number 20210004818
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE NEXT ACTIONS WITHI...
- Publication number 20210004820
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED SMART NOTES USING AGENT ASSIST WITH...
- Publication number 20210004822
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AN AGENT ASSIST UNIFIED INTERFACE WITHIN A CL...
- Publication number 20210004827
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AGENT ASSIST ERROR CORRECTION AND DETECTION W...
- Publication number 20210004831
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING

with dictation recording and playback systems

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

Virtual caller system

Targeted transcript analysis and redaction

Systems and methods for detecting complaint interactions

Automated conversation content items from natural language

Automated conversation content items from natural language

System and method for three-way call detection

System and method for omnichannel user engagement and response

Virtual caller system

System and method for communication analysis for use with agent ass...

Systems and methods for detecting complaint interactions

Voice-controlled system that checks program guide to determine chan...

Capturing detailed structure from patient-doctor conversations for...

Automated conversation content items from natural language

Virtual caller system

System and method for omnichannel user engagement and response

System and method for three-way call detection

System for voice control of devices at hospitality establishment an...

Communication system and communication control method

Systems and methods for detecting complaint interactions

Selective conference digest

Communication apparatus, communication data recording system, commu...

Emergency 9-1-1 portal and application

Call recording system, call recording method, and call recording pr...

System and method for omnichannel user engagement and response

Data gate apparatus for integrating functionalities of an interface...

Message forwarding and retrieval with a single messaging service

Automatic connection to a transcription system

Communication system and communication control method

System and method for three-way call detection

Data gate apparatus for learning interface format in order to inter...

Patents Applicationslast 30 patents

Automated Conversation Content Items from Natural Language

SYSTEM AND METHOD FOR THREE-WAY CALL DETECTION

VIRTUAL CALLER SYSTEM

SYSTEMS AND METHODS FOR DETECTING COMPLAINT INTERACTIONS

Automated Conversation Content Items from Natural Language

Capturing Detailed Structure from Patient-Doctor Conversations for...

SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BAS...

VIRTUAL CALLER SYSTEM

TARGETED TRANSCRIPT ANALYSIS AND REDACTION

SYSTEM AND METHOD FOR THREE-WAY CALL DETECTION

System and Method for Omnichannel User Engagement and Response

SYSTEMS AND METHODS FOR DETECTING COMPLAINT INTERACTIONS

SYSTEMS AND METHODS FOR DETECTING COMPLAINT INTERACTIONS

VIRTUAL AGENTS WITHIN A CLOUD-BASED CONTACT CENTER

METHODS AND SYSTEMS FOR SOCIALLY AWARE VIRTUAL AGENTS

VIRTUAL AGENTS WITHIN A CLOUD-BASED CONTACT CENTER

METHODS AND SYSTEMS FOR SOCIALLY AWARE VIRTUAL AGENTS

System and Method for Omnichannel User Engagement and Response

SYSTEM AND METHOD FOR AUTOMATED SMART NOTES USING AGENT ASSIST WITH...

SYSTEM AND METHOD FOR AUTOMATED SCHEDULING USING AGENT ASSIST WITHI...

SYSTEM AND METHOD FOR ESCALATION USING AGENT ASSIST WITHIN A CLOUD-...

SYSTEM AND METHOD FOR SMS AND EMAIL ENABLED AUTOMATED AGENT ASSISTA...

SYSTEM AND METHOD FOR AN AGENT ASSIST UNIFIED INTERFACE WITHIN A CL...

SYSTEM AND METHOD FOR REAL-TIME AGENT ASSIST WITHIN A CLOUD-BASED C...

SYSTEM AND METHOD FOR AGENT ASSIST ERROR CORRECTION AND DETECTION W...

SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BAS...

SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE NEXT ACTIONS WITHI...

SYSTEM AND METHOD FOR AUTOMATED SMART NOTES USING AGENT ASSIST WITH...

SYSTEM AND METHOD FOR AN AGENT ASSIST UNIFIED INTERFACE WITHIN A CL...

SYSTEM AND METHOD FOR AGENT ASSIST ERROR CORRECTION AND DETECTION W...