GS0091: voice and data communication system comprising automated dialers, voice response units, communication resource servers, and communication management workstations comprising keyboards and data display screens; voice and data workstations comprising keyboards, data display screens and telephone receivers; computer programs for use with voice and data communication systems and voice and data workstations; call management system; namely, a computer system, a telecommunication switch and associated software for integrating, controlling, monitoring and reporting on the activities of a computerized call center consisting of: telecommunication systems; namely, central and private telephone switch (s), inbound call telephone switch, voice response unit and video conference unit; computer systems, software application programs and customer databases used to support inbound and outbound customer calling for multiple telephone agents and users manuals sold therewith
GS0351: consulting services related to integrating, controlling, monitoring and reporting on the activities of such computerized call centers
Case File Event Statements
4/24/1995 - 29 years ago
3 - ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSEType:ABN2
Trademark
74477099
