76615612 - PREFERENCE-BASED ROUTING

Information

  • Trademark
  • 76615612
  • Serial Number
    76615612
  • Filing Date
    October 13, 2004
    20 years ago
  • Transaction Date
    March 16, 2011
    13 years ago
  • Status Date
    August 07, 2006
    18 years ago
  • Location Date
    August 07, 2006
    18 years ago
  • Status Code
    602
  • Current Location
    TMO LAW OFFICE 111 - EXAMINING ATTORNEY ASSIGNED
    Employee Name
    FISHER, HANNAH M
  • Attorney Docket Number
    25524.0002
    Attorney Name
    Edward A. Pennington
    Law Office Assigned Location Code
    M20
  • Owners
Mark Drawing Code
4000
Mark Identification
PREFERENCE-BASED ROUTING
Case File Statements
  • GS0091: Software and associated documentation in the nature of manuals used directly or indirectly by customer service representatives in physical or virtual contact centers to affect inbound interactions with external customers based on the representative's personal preferences;pre-recorded floppy disks, compact discs, DVDs or other magnetic or optical media containing software and associated downloadable software
Case File Event Statements
  • 8/7/2006 - 18 years ago
    11 - ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND Type: MAB2
  • 8/7/2006 - 18 years ago
    10 - ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE Type: ABN2
  • 1/9/2006 - 19 years ago
    9 - FINAL REFUSAL MAILED Type: CNFR
  • 1/6/2006 - 19 years ago
    8 - FINAL REFUSAL WRITTEN Type: CNFR
  • 12/15/2005 - 19 years ago
    7 - AMENDMENT FROM APPLICANT ENTERED Type: ACEC
  • 11/23/2005 - 19 years ago
    6 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 11/23/2005 - 19 years ago
    5 - PAPER RECEIVED Type: MAIL
  • 5/24/2005 - 19 years ago
    4 - NON-FINAL ACTION MAILED Type: CNRT
  • 5/23/2005 - 19 years ago
    3 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 5/14/2005 - 19 years ago
    2 - ASSIGNED TO EXAMINER Type: DOCK
  • 10/25/2004 - 20 years ago
    1 - NEW APPLICATION ENTERED IN TRAM Type: NWAP