TREA

77208285 - WORKBOOTH

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Information

  • Trademark
  • 77208285
  • Serial Number
    77208285
  • Registration Number
    3514848
  • Filing Date
    June 18, 2007
    17 years ago
  • Registration Date
    October 14, 2008
    15 years ago
  • Transaction Date
    June 23, 2015
    9 years ago
  • Status Date
    May 15, 2015
    9 years ago
  • Published for Opposition Date
    July 29, 2008
    15 years ago
  • Location Date
    October 14, 2008
    15 years ago
  • First Use Anywhere Date
    June 20, 2006
    18 years ago
  • First Use In Commerce Date
    June 20, 2006
    18 years ago
  • Status Code
    710
  • Current Location
    PUBLICATION AND ISSUE SECTION
    Employee Name
    JENKINS JR, CHARLES L
  • Attorney Name
    Perry M. Chappano
    Law Office Assigned Location Code
    L50
  • Owners
Information
Mark Drawing Code
4000
Mark Identification
WORKBOOTH
Case File Statements
  • GS0091: Computer software for use in the provision of customer care and customer relationship management services, namely, managing and accessing Web-based databases and applications for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies securely and services to execute a complete customer service and back-office strategy across a disparate workforce that includes schedule driven chat services, prioritizing and delivering interactions using various forms of multimedia across multiskill customer care environments and remote locations, namely, at home, in small strip mall locations, or any other remote location not tied to a specific customer care environment; computer software for flexible workforce management applications, namely, forecasting, scheduling and adherence functions; computer software for data capture and reporting to identify, track and act upon customer interactions; computer software to track move/add/change requests made by others and provide issue resolution coordination; computer software for effectively and efficiently managing disparate agent groups
  • GS0351: Customer relationship management services and customer care services for others that have disparate resources, namely, managing and accessing Web-based databases and applications for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies securely
  • GS0381: Telecommunication services, namely, providing automated local and long distance telephone services and electronic mail; message receiving and forwarding services; providing multiple-user access to a global computer information network
  • GS0421: Computer programming services and application service provider for others, namely, designing, installing, integrating, networking, hosting, operating and maintaining computer software for others, namely, for use in enabling customers to integrate interaction and transaction handling technologies securely and services to execute a complete customer service and back-office strategy across a disparate workforce that includes schedule driven chat services, prioritizing and delivering interactions using various forms of multimedia across multi-skill customer care environments and remote locations including at home, in small strip mall locations, or any other remote location not tied to a specific customer care environment; advanced computer telephony integration for intelligent routing and operational efficiency across all media; and computer telephony systems integration that features email, chat and other custom media types
Case File Event Statements
  • 5/15/2015 - 9 years ago
    26 - CANCELLED SEC. 8 (6-YR) Type: C8..
  • 10/14/2008 - 15 years ago
    25 - REGISTERED-PRINCIPAL REGISTER Type: R.PR
  • 7/29/2008 - 15 years ago
    24 - PUBLISHED FOR OPPOSITION Type: PUBO
  • 7/9/2008 - 15 years ago
    23 - NOTICE OF PUBLICATION Type: NPUB
  • 6/25/2008 - 16 years ago
    22 - LAW OFFICE PUBLICATION REVIEW COMPLETED Type: PREV
  • 6/25/2008 - 16 years ago
    21 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 6/25/2008 - 16 years ago
    20 - EXAMINER'S AMENDMENT ENTERED Type: XAEC
  • 6/25/2008 - 16 years ago
    19 - EXAMINER'S AMENDMENT ENTERED Type: XAEC
  • 6/25/2008 - 16 years ago
    18 - NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED Type: GNEN
  • 6/25/2008 - 16 years ago
    17 - EXAMINERS AMENDMENT E-MAILED Type: GNEA
  • 6/25/2008 - 16 years ago
    16 - EXAMINERS AMENDMENT -WRITTEN Type: CNEA
  • 6/6/2008 - 16 years ago
    15 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 6/4/2008 - 16 years ago
    14 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 6/6/2008 - 16 years ago
    13 - ASSIGNED TO LIE Type: ALIE
  • 6/4/2008 - 16 years ago
    12 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 5/1/2008 - 16 years ago
    11 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 5/1/2008 - 16 years ago
    10 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 5/1/2008 - 16 years ago
    9 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 3/29/2008 - 16 years ago
    8 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 3/28/2008 - 16 years ago
    7 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 3/28/2008 - 16 years ago
    6 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 9/28/2007 - 16 years ago
    5 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 9/28/2007 - 16 years ago
    4 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 9/28/2007 - 16 years ago
    3 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 9/21/2007 - 16 years ago
    2 - ASSIGNED TO EXAMINER Type: DOCK
  • 6/21/2007 - 17 years ago
    1 - NEW APPLICATION ENTERED IN TRAM Type: NWAP