78036641 - CONTINUOUS CUSTOMER INTERACTION

Information

• Trademark
• 78036641

• Source

• Serial Number

  78036641

• International Classifications

  • 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
  • 35 - Advertising
  • 36 - Insurance
  • 37 - Building construction
  • 39 - Transport
  • 42 - Scientific and technological services and research and design relating thereto

• Filing Date

  November 27, 2000
  23 years ago

• Transaction Date

  October 24, 2004
  20 years ago

• Status Date

  July 18, 2002
  22 years ago

• Location Date

  October 31, 2002
  21 years ago

• First Use Anywhere Date

  June 06, 2000
  24 years ago

• First Use In Commerce Date

  June 06, 2000
  24 years ago

• Status Code

  602

• Current Location

  FILE REPOSITORY (FRANCONIA)

  Employee Name

  TANNER, MICHAEL R

• Law Office Assigned Location Code

  L20

• Owners

  • PARAGO, INC

Case File Statements

• GS0091: Computer software for post-purchase customer care assistance; computer software for facilitating product rebate processing; computer software for providing extended warranties via a global computer network; computer software for facilitating product registration via a global computer network; computer software for providing on-line product manuals via a global computer network; computer software, namely product manuals stored in computer-readable format; computer software for product testing via a global computer network; computer software for product demonstration; computer software for the demonstration of product installation and servicing; compute software for the demonstration of product installation and servicing via a global computer network.
• GS0351: Customer relationship management services; customer service management services; product registration services; providing product registration services via a global computer network; providing customer service and product inquiry services via telephone for others; product rebate processing and fulfillment services for others; providing product rebate processing services via a global computer network.
• GS0361: Promotion management services.
• GS0371: Product demonstration services; product installation demonstration services; product repair demonstration services.
• GS0391: Fulfillment services, including product and document shipping.
• GS0421: Customer care services; providing customer care services via a global computer network; software development and conversion services, including the conversion of product manuals, product demonstrations, and product installation guides into a computer-readable format; hosting services for on-line manuals accessible via a global computer network; providing product purchasing opportunities in conjunction with customer care services via a global computer network; providing on-line product purchasing opportunities in conjunction with rebate processing services via a global computer network; computer software development and conversion services.

Case File Event Statements

• 7/18/2002 - 22 years ago

  3 - ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE Type: ABN2

• 5/15/2001 - 23 years ago

  2 - NON-FINAL ACTION MAILED Type: CNRT

• 4/20/2001 - 23 years ago

  1 - ASSIGNED TO EXAMINER Type: DOCK