Information
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Trademark
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78510220
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International Classifications
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Filing Date
November 02, 2004
19 years ago
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Transaction Date
July 23, 2011
13 years ago
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Status Date
January 07, 2006
18 years ago
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Location Date
January 07, 2006
18 years ago
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First Use Anywhere Date
June 01, 2004
20 years ago
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First Use In Commerce Date
June 01, 2004
20 years ago
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Status Code
602
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Current Location
TMEG LAW OFFICE 103 - EXAMINING ATTORNEY ASSIGNED
Employee Name
PENDLETON, CAROLYN A
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Law Office Assigned Location Code
L30
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Owners
Mark Drawing Code
4000
Mark Identification
SUPERQ
Case File Statements
- GS0381: SuperQ is a Voice over IP (VoIP) based, multi-site Automated Call Distribution application that uses a single queue to perform queuing and call distribution to call centers and workgroups located in different geographic sites or across multiple call center telephone systems; Using a SuperQ, local workgroups and remote locations and remote systems linked together via a VoIP network are serviced by a single overriding call distribution queue called a SuperQ; SuperQ optimizes operation efficiency by balancing workload and allocating agent resource from different workgroups and different sites in real-time; VoIP tie trunks are used to distribute calls between different sites; SuperQ provides greater network efficiency by controlling and managing calls at local entry point before they travel through the VoIP network to remote sites
- PM0001: SUPER Q
Case File Event Statements
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1/9/2006 - 18 years ago
7 - ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND
Type: MAB2
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1/7/2006 - 18 years ago
6 - ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
Type: ABN2
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12/20/2005 - 18 years ago
5 - ASSIGNED TO EXAMINER
Type: DOCK
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6/8/2005 - 19 years ago
4 - NON-FINAL ACTION E-MAILED
Type: GNRT
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6/8/2005 - 19 years ago
3 - NON-FINAL ACTION WRITTEN
Type: CNRT
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6/7/2005 - 19 years ago
2 - ASSIGNED TO EXAMINER
Type: DOCK
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11/10/2004 - 19 years ago
1 - NEW APPLICATION ENTERED IN TRAM
Type: NWAP
