TREA

78590179 - CALL ADVISOR

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Information

  • Trademark
  • 78590179
  • Serial Number
    78590179
  • Filing Date
    March 18, 2005
    19 years ago
  • Transaction Date
    June 14, 2011
    13 years ago
  • Status Date
    June 19, 2006
    18 years ago
  • Location Date
    June 19, 2006
    18 years ago
  • First Use Anywhere Date
    June 01, 1995
    29 years ago
  • First Use In Commerce Date
    June 01, 1997
    27 years ago
  • Status Code
    602
  • Current Location
    TMEG LAW OFFICE 101 - EXAMINING ATTORNEY ASSIGNED
    Employee Name
    CLARKE, IDI A
  • Attorney Name
    Norm D'Amours
    Law Office Assigned Location Code
    L10
  • Owners
Information
Mark Drawing Code
4000
Mark Identification
CALL ADVISOR
Case File Statements
  • GS0381: Call Advisor interfaces directly with the telephone, certifying every call in real-time as it is dialed, from every dialing device, in every office location - cell phone, pay phone, auto dialer, virtual office, or branch office; Call Advisor hosts and manages a secure, proprietary database, unique to each client or campaign, and blocks calls that would otherwise violate any Do Not Call (DNC) list or call curfew restriction; New DNC numbers are added to internal lists in real time with a simple touch-tone keypad command; This automated system allows representatives to make more calls to acceptable numbers and documents the status of each prospect without wasting time manually managing lists; Managers access detailed call accounting reports for every calling agent remotely via the web; Call Advisor delivers call detail and recordkeeping for every agent and every call to remotely based managers with secure web access; Managers easily track number of calls for the corporation, for each region, team or office and each agent; Reports include detail of the call date and time, number dialed and call duration plus an auditable archive of DNC blocks and numbers added to the company internal DNC list; Managers regularly employ Gryphon Networks' reports for comparative productivity analysis among agents, coaching for improvement and real-time record access on demand
Case File Event Statements
  • 6/20/2006 - 18 years ago
    7 - ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND Type: MAB2
  • 6/19/2006 - 18 years ago
    6 - ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE Type: ABN2
  • 6/9/2006 - 18 years ago
    5 - ASSIGNED TO EXAMINER Type: DOCK
  • 10/13/2005 - 18 years ago
    4 - NON-FINAL ACTION MAILED Type: CNRT
  • 10/13/2005 - 18 years ago
    3 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 10/12/2005 - 18 years ago
    2 - ASSIGNED TO EXAMINER Type: DOCK
  • 3/23/2005 - 19 years ago
    1 - NEW APPLICATION ENTERED IN TRAM Type: NWAP