Information
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Trademark
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79222165
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International Classifications
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Filing Date
December 16, 2016
8 years ago
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Transaction Date
March 23, 2019
5 years ago
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Status Date
March 04, 2019
5 years ago
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Location Date
August 13, 2018
6 years ago
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Status Code
402
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Current Location
TMO LAW OFFICE 121 - EXAMINING ATTORNEY ASSIGNED
Employee Name
SHEN, ELIZABETH STELLA
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Attorney Docket Number
TWESSING-17T
Attorney Name
Jeffrey A. Smith
Law Office Assigned Location Code
N30
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Owners
Case File Statements
- CC0000: Color is not claimed as a feature of the mark.
- GS0381: Telecommunications services; chat room services; internet portal services; email services; remote data access services; provision of access via the Internet, VPN and telephone to an application hub, the application hub providing integration of computer telephony, web, email, chat, sms and other communications methods whereby people who wish to communicate with the customer are put into contact via the application hub; provision of access via the Internet and telephone to an application hub, the application hub enabling person-to-person, business-to-business and customer-to-business contact in multiple media formats with applications comprising at least one of: voice processing, call recording, message archival, call routing of communications, speech recognition, speech and text analytics, biometrics, interactive voice response, lie detection, stress analysis, data processing and collection, credit card transaction, telephony, conferencing, video, word spotting, instant messaging, web chat, forecasting, scheduling, rostering, training, coaching, quality management, call scripting, analytics, workforce management, workforce optimisation, knowledge management, semantic analysis, topic extraction, machine learning, mobile services and web services, whereby people who wish to communicate with the customer are put into contact via the application hub; provision of access via the Internet, VPN and telephone to an application hub, the application hub providing the processing facilities of a call or contact centre
- GS0421: Platform as a service (PAAS) featuring computer software platforms for contact center management
Case File Event Statements
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3/23/2019 - 5 years ago
18 - NOTIFICATION OF EFFECT OF CANCELLATION OF INTL REG E-MAILED
Type: DENA
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3/22/2019 - 5 years ago
17 - DEATH OF INTERNATIONAL REGISTRATION
Type: DETH
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8/13/2018 - 6 years ago
16 - NOTIFICATION OF FINAL REFUSAL EMAILED
Type: GNFN
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8/13/2018 - 6 years ago
15 - FINAL REFUSAL E-MAILED
Type: GNFR
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8/13/2018 - 6 years ago
14 - FINAL REFUSAL WRITTEN
Type: CNFR
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7/19/2018 - 6 years ago
13 - TEAS/EMAIL CORRESPONDENCE ENTERED
Type: TEME
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7/19/2018 - 6 years ago
12 - CORRESPONDENCE RECEIVED IN LAW OFFICE
Type: CRFA
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7/19/2018 - 6 years ago
11 - ASSIGNED TO LIE
Type: ALIE
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7/9/2018 - 6 years ago
10 - TEAS RESPONSE TO OFFICE ACTION RECEIVED
Type: TROA
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1/27/2018 - 6 years ago
9 - REFUSAL PROCESSED BY IB
Type: RFNT
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1/8/2018 - 7 years ago
8 - NON-FINAL ACTION MAILED - REFUSAL SENT TO IB
Type: RFCS
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1/8/2018 - 7 years ago
7 - REFUSAL PROCESSED BY MPU
Type: RFRR
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12/16/2017 - 7 years ago
6 - NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW
Type: RFCR
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12/15/2017 - 7 years ago
5 - NON-FINAL ACTION WRITTEN
Type: CNRT
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12/12/2017 - 7 years ago
4 - APPLICATION FILING RECEIPT MAILED
Type: MAFR
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12/8/2017 - 7 years ago
3 - ASSIGNED TO EXAMINER
Type: DOCK
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12/8/2017 - 7 years ago
2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
Type: NWOS
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11/30/2017 - 7 years ago
1 - SN ASSIGNED FOR SECT 66A APPL FROM IB
Type: REPR