79222165

Information

  • Trademark
  • 79222165
  • Serial Number
    79222165
  • Filing Date
    December 16, 2016
    8 years ago
  • Transaction Date
    March 23, 2019
    5 years ago
  • Status Date
    March 04, 2019
    5 years ago
  • Location Date
    August 13, 2018
    6 years ago
  • Status Code
    402
  • Current Location
    TMO LAW OFFICE 121 - EXAMINING ATTORNEY ASSIGNED
    Employee Name
    SHEN, ELIZABETH STELLA
  • Attorney Docket Number
    TWESSING-17T
    Attorney Name
    Jeffrey A. Smith
    Law Office Assigned Location Code
    N30
  • Owners
Mark Drawing Code
2000
Case File Statements
  • CC0000: Color is not claimed as a feature of the mark.
  • GS0381: Telecommunications services; chat room services; internet portal services; email services; remote data access services; provision of access via the Internet, VPN and telephone to an application hub, the application hub providing integration of computer telephony, web, email, chat, sms and other communications methods whereby people who wish to communicate with the customer are put into contact via the application hub; provision of access via the Internet and telephone to an application hub, the application hub enabling person-to-person, business-to-business and customer-to-business contact in multiple media formats with applications comprising at least one of: voice processing, call recording, message archival, call routing of communications, speech recognition, speech and text analytics, biometrics, interactive voice response, lie detection, stress analysis, data processing and collection, credit card transaction, telephony, conferencing, video, word spotting, instant messaging, web chat, forecasting, scheduling, rostering, training, coaching, quality management, call scripting, analytics, workforce management, workforce optimisation, knowledge management, semantic analysis, topic extraction, machine learning, mobile services and web services, whereby people who wish to communicate with the customer are put into contact via the application hub; provision of access via the Internet, VPN and telephone to an application hub, the application hub providing the processing facilities of a call or contact centre
  • GS0421: Platform as a service (PAAS) featuring computer software platforms for contact center management
Case File Event Statements
  • 3/23/2019 - 5 years ago
    18 - NOTIFICATION OF EFFECT OF CANCELLATION OF INTL REG E-MAILED Type: DENA
  • 3/22/2019 - 5 years ago
    17 - DEATH OF INTERNATIONAL REGISTRATION Type: DETH
  • 8/13/2018 - 6 years ago
    16 - NOTIFICATION OF FINAL REFUSAL EMAILED Type: GNFN
  • 8/13/2018 - 6 years ago
    15 - FINAL REFUSAL E-MAILED Type: GNFR
  • 8/13/2018 - 6 years ago
    14 - FINAL REFUSAL WRITTEN Type: CNFR
  • 7/19/2018 - 6 years ago
    13 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 7/19/2018 - 6 years ago
    12 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 7/19/2018 - 6 years ago
    11 - ASSIGNED TO LIE Type: ALIE
  • 7/9/2018 - 6 years ago
    10 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 1/27/2018 - 6 years ago
    9 - REFUSAL PROCESSED BY IB Type: RFNT
  • 1/8/2018 - 7 years ago
    8 - NON-FINAL ACTION MAILED - REFUSAL SENT TO IB Type: RFCS
  • 1/8/2018 - 7 years ago
    7 - REFUSAL PROCESSED BY MPU Type: RFRR
  • 12/16/2017 - 7 years ago
    6 - NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW Type: RFCR
  • 12/15/2017 - 7 years ago
    5 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 12/12/2017 - 7 years ago
    4 - APPLICATION FILING RECEIPT MAILED Type: MAFR
  • 12/8/2017 - 7 years ago
    3 - ASSIGNED TO EXAMINER Type: DOCK
  • 12/8/2017 - 7 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM Type: NWOS
  • 11/30/2017 - 7 years ago
    1 - SN ASSIGNED FOR SECT 66A APPL FROM IB Type: REPR