Information
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Trademark
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79222167
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International Classifications
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Filing Date
January 24, 2017
8 years ago
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Transaction Date
July 17, 2020
4 years ago
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Status Date
July 02, 2019
5 years ago
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Location Date
February 25, 2019
5 years ago
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Status Code
601
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Current Location
TMO LAW OFFICE 121 - EXAMINING ATTORNEY ASSIGNED
Employee Name
SHEN, ELIZABETH STELLA
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Attorney Docket Number
TWESSING-19T
Attorney Name
Jeffrey A. Smith
Law Office Assigned Location Code
N30
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Owners
Mark Drawing Code
4000
Mark Identification
NEWVOICEMEDIA
Case File Statements
- GS0381: Providing customers with Internet and telephone access to an application hub, namely, providing voice communication services via the Internet, Voice over internet protocol (VOIP) services that are accessed by phone or the internet which provides computer telephony integration whereby people who wish to communicate with the customer are put into contact via the application hub; providing customers with Internet and telephone access to an application hub, namely, providing voice communication services via the Internet, Voice over internet protocol (VOIP) services that are accessed by phone or the internet which enables person-to-person, business-to-business and customer-to-business contact in multiple media formats with applications also featuring call recording, telecommunications call routing, telephone conference services, video conferencing, video broadcasting, instant messaging, mobile telephone services and web conferencing services whereby people who wish to communicate with the customer are put into contact via the application hub; providing customers with Internet and telephone access to an application hub, namely, providing telephone communication services and voice communication services via the Internet which provides the processing facilities of a call or contact centre by hosted telephony by connecting calls between phone and internet voice calling users
- GS0421: Platform as a service (PAAS) featuring computer software platforms for contact center management, namely, computer software for call routing, integration into third-party customer relationship management platforms, organizing and displaying relevant data to contact center agent, call handling, communications analysis, interactive voice response, making and receiving calls, workforce management and employee recognition and gamification
- PM0001: NEW VOICE MEDIA
Case File Event Statements
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7/17/2020 - 4 years ago
32 - FINAL DECISION TRANSACTION PROCESSED BY IB
Type: FINT
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7/2/2020 - 4 years ago
31 - FINAL DISPOSITION NOTICE SENT TO IB
Type: FICS
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7/2/2020 - 4 years ago
30 - FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB
Type: FICR
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7/2/2019 - 5 years ago
29 - ABANDONMENT NOTICE E-MAILED - EXPRESS ABANDONMENT
Type: MAB1
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7/2/2019 - 5 years ago
28 - ABANDONMENT - EXPRESS MAILED
Type: ABN1
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7/1/2019 - 5 years ago
27 - TEAS EXPRESS ABANDONMENT RECEIVED
Type: EXAR
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5/17/2019 - 5 years ago
26 - NOTIFICATION OF POSSIBLE OPPOSITION - PROCESSED BY IB
Type: OPNX
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5/1/2019 - 5 years ago
25 - NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB
Type: OPNS
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5/1/2019 - 5 years ago
24 - NOTIFICATION OF POSSIBLE OPPOSITION CREATED, TO BE SENT TO IB
Type: OPNR
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2/25/2019 - 5 years ago
23 - NOTIFICATION OF LETTER OF SUSPENSION E-MAILED
Type: GNS3
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2/25/2019 - 5 years ago
22 - LETTER OF SUSPENSION E-MAILED
Type: GNSL
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2/25/2019 - 5 years ago
21 - SUSPENSION LETTER WRITTEN
Type: CNSL
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2/21/2019 - 5 years ago
20 - TEAS/EMAIL CORRESPONDENCE ENTERED
Type: TEME
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2/21/2019 - 5 years ago
19 - CORRESPONDENCE RECEIVED IN LAW OFFICE
Type: CRFA
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2/13/2019 - 5 years ago
18 - TEAS REQUEST FOR RECONSIDERATION RECEIVED
Type: ERFR
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8/13/2018 - 6 years ago
17 - NOTIFICATION OF FINAL REFUSAL EMAILED
Type: GNFN
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8/13/2018 - 6 years ago
16 - FINAL REFUSAL E-MAILED
Type: GNFR
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8/13/2018 - 6 years ago
15 - FINAL REFUSAL WRITTEN
Type: CNFR
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7/19/2018 - 6 years ago
14 - TEAS/EMAIL CORRESPONDENCE ENTERED
Type: TEME
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7/19/2018 - 6 years ago
13 - CORRESPONDENCE RECEIVED IN LAW OFFICE
Type: CRFA
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7/19/2018 - 6 years ago
12 - ASSIGNED TO LIE
Type: ALIE
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7/9/2018 - 6 years ago
11 - TEAS RESPONSE TO OFFICE ACTION RECEIVED
Type: TROA
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1/27/2018 - 7 years ago
10 - REFUSAL PROCESSED BY IB
Type: RFNT
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1/10/2018 - 7 years ago
9 - NON-FINAL ACTION MAILED - REFUSAL SENT TO IB
Type: RFCS
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1/10/2018 - 7 years ago
8 - REFUSAL PROCESSED BY MPU
Type: RFRR
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12/23/2017 - 7 years ago
7 - APPLICATION FILING RECEIPT MAILED
Type: MAFR
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12/21/2017 - 7 years ago
6 - NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW
Type: RFCR
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12/20/2017 - 7 years ago
5 - NON-FINAL ACTION WRITTEN
Type: CNRT
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12/20/2017 - 7 years ago
4 - ASSIGNED TO EXAMINER
Type: DOCK
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12/19/2017 - 7 years ago
3 - ASSIGNED TO EXAMINER
Type: DOCK
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12/19/2017 - 7 years ago
2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
Type: NWOS
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11/30/2017 - 7 years ago
1 - SN ASSIGNED FOR SECT 66A APPL FROM IB
Type: REPR