TREA

79222223 - NVM

Follow

Information

  • Trademark
  • 79222223
  • Serial Number
    79222223
  • Registration Number
    5735990
  • Filing Date
    January 24, 2017
    8 years ago
  • Registration Date
    April 30, 2019
    5 years ago
  • Transaction Date
    January 10, 2025
    14 days ago
  • Status Date
    April 30, 2019
    5 years ago
  • Published for Opposition Date
    February 12, 2019
    5 years ago
  • Location Date
    April 30, 2019
    5 years ago
  • Status Code
    700
  • Current Location
    PUBLICATION AND ISSUE SECTION
    Employee Name
    TURNER, JASON
  • Attorney Docket Number
    S27037
    Attorney Name
    Leigh Ann Lindquist
    Law Office Assigned Location Code
    L80
  • Owners
Information
Mark Drawing Code
4
Mark Identification
NVM
Case File Statements
  • GS0381: Telecommunications gateway services; chat room services for social networking; Internet service provider (ISP); email forwarding services; remote data access services, namely, provision of access to data or documents stored electronically in central files for remote consultation; telecommunications access services, namely, provision of access via the Internet, VPN and telephone to an application hub, the application hub providing integration of computer telephony, web, email, chat, SMS and other communications methods whereby people who wish to communicate with the customer are put into contact via the application hub; telecommunications access services, namely, provision of access via the Internet and telephone to an application hub, the application hub enabling person-to-person, business-to-business and customer-to-business contact in multiple media formats with applications for voice processing, call recording, message archival, call routing of communications, speech recognition, speech and text analytics, biometrics, interactive voice response, lie detection, stress analysis, data processing and collection, credit card transaction, telephony, conferencing, video, word spotting, instant messaging, web chat, forecasting, scheduling, rostering, training, coaching, quality management, call scripting, analytics, workforce management, workforce optimisation, knowledge management, semantic analysis, topic extraction, machine learning, mobile services and web services, whereby people who wish to communicate with the customer are put into contact via the application hub; telecommunications access services, namely, provision of access via the Internet, VPN and telephone to an application hub, the application hub providing the processing facilities of a call or contact centre
  • GS0421: Platform as a service (PAAS) featuring computer software platforms for contact center management, namely, computer software for managing, tracking and reporting customer calls and inquiries, managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents, aggregation, discovery, management, and analysis of data, for operating and managing call centers, telephone call recording, speech synthesis, and data collection and analysis, interactive voice recognition systems, conferencing telephone calls, sending and receiving SMS text messages, providing web chat services for call centers, providing customer portals to launch and manage calling campaigns, call routing, integration into third-party customer relationship management platforms, organizing and displaying relevant data to contact center agent, call handling, communications analysis, interactive voice response, making and receiving calls, workforce management and employee recognition and gamification
Case File Event Statements
  • 1/8/2018 - 7 years ago
    8 - NON-FINAL ACTION MAILED - REFUSAL SENT TO IB Type: RFCS
  • 1/27/2018 - 6 years ago
    9 - REFUSAL PROCESSED BY IB Type: RFNT
  • 12/7/2017 - 7 years ago
    1 - SN ASSIGNED FOR SECT 66A APPL FROM IB Type: REPR
  • 12/8/2017 - 7 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS
  • 12/8/2017 - 7 years ago
    3 - ASSIGNED TO EXAMINER Type: DOCK
  • 12/12/2017 - 7 years ago
    4 - APPLICATION FILING RECEIPT MAILED Type: MAFR
  • 12/18/2017 - 7 years ago
    5 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 12/19/2017 - 7 years ago
    6 - NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW Type: RFCR
  • 1/8/2018 - 7 years ago
    7 - REFUSAL PROCESSED BY MPU Type: RFRR
  • 1/9/2019 - 6 years ago
    18 - EXAMINERS AMENDMENT E-MAILED Type: GNEA
  • 7/9/2018 - 6 years ago
    10 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 7/19/2018 - 6 years ago
    11 - ASSIGNED TO LIE Type: ALIE
  • 7/19/2018 - 6 years ago
    12 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 7/19/2018 - 6 years ago
    13 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 7/19/2018 - 6 years ago
    14 - FINAL REFUSAL WRITTEN Type: CNFR
  • 7/19/2018 - 6 years ago
    15 - FINAL REFUSAL E-MAILED Type: GNFR
  • 7/19/2018 - 6 years ago
    16 - NOTIFICATION OF FINAL REFUSAL EMAILED Type: GNFN
  • 1/9/2019 - 6 years ago
    17 - EXAMINERS AMENDMENT -WRITTEN Type: CNEA
  • 1/9/2019 - 6 years ago
    20 - EXAMINER'S AMENDMENT ENTERED Type: XAEC
  • 1/9/2019 - 6 years ago
    19 - NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED Type: GNEN
  • 1/23/2019 - 6 years ago
    22 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED Type: NONP
  • 1/23/2019 - 6 years ago
    24 - NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB Type: OPNS
  • 2/12/2019 - 5 years ago
    27 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED Type: NPUB
  • 1/9/2019 - 6 years ago
    21 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 1/23/2019 - 6 years ago
    23 - NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB Type: OP2R
  • 2/8/2019 - 5 years ago
    25 - NOTIFICATION PROCESSED BY IB Type: GPNX
  • 2/12/2019 - 5 years ago
    26 - PUBLISHED FOR OPPOSITION Type: PUBO
  • 4/30/2019 - 5 years ago
    28 - REGISTERED-PRINCIPAL REGISTER Type: R.PR
  • 7/30/2019 - 5 years ago
    29 - FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB Type: FICR
  • 8/29/2019 - 5 years ago
    30 - FINAL DISPOSITION PROCESSED Type: FIMP
  • 9/19/2019 - 5 years ago
    32 - FINAL DECISION TRANSACTION PROCESSED BY IB Type: FINO
  • 10/29/2024 - 2 months ago
    37 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED Type: ARAA
  • 10/29/2024 - 2 months ago
    39 - TEAS CHANGE OF CORRESPONDENCE RECEIVED Type: TCCA
  • 10/29/2024 - 2 months ago
    38 - TEAS CHANGE OF DOMESTIC REPRESENTATIVES ADDRESS Type: ECDR
  • 8/29/2019 - 5 years ago
    31 - FINAL DISPOSITION NOTICE SENT TO IB Type: FICS
  • 4/30/2024 - 8 months ago
    33 - COURTESY REMINDER - SEC. 71 (6-YR) E-MAILED Type: REM3
  • 10/29/2024 - 2 months ago
    34 - TEAS CHANGE OF OWNER ADDRESS RECEIVED Type: COAR
  • 10/29/2024 - 2 months ago
    36 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED Type: REAP
  • 10/29/2024 - 2 months ago
    35 - APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED Type: CHAN
  • 11/15/2024 - 2 months ago
    40 - NEW REPRESENTATIVE AT IB RECEIVED Type: NREP
  • 1/3/2025 - 21 days ago
    41 - CHANGE OF NAME/ADDRESS REC'D FROM IB Type: ADCH