79233577 - NVM

Information

  • Trademark
  • 79233577
  • Serial Number
    79233577
  • Registration Number
    5736228
  • Filing Date
    January 16, 2018
    7 years ago
  • Registration Date
    April 30, 2019
    5 years ago
  • Transaction Date
    January 10, 2025
    3 months ago
  • Status Date
    April 30, 2019
    5 years ago
  • Published for Opposition Date
    February 12, 2019
    6 years ago
  • Location Date
    April 30, 2019
    5 years ago
  • Status Code
    700
  • Current Location
    PUBLICATION AND ISSUE SECTION
    Employee Name
    GOODWIN, KATRINA
  • Attorney Docket Number
    S27038
    Attorney Name
    Leigh Ann Lindquist
    Law Office Assigned Location Code
    N40
  • Owners
Mark Drawing Code
3
Mark Identification
NVM
Case File Statements
  • DM0000: The mark consists of the stylized letters "NVM" formed by straight and diagonal bands against a shaded rectangular background.
  • GS0381: Telecommunications gateway services; chat room services for social networking; Internet service provider (ISP); email forwarding services; remote data access services, namely, provision of access to data or documents stored electronically in central files for remote consultation; telecommunications access services, namely, provision of access via the Internet, VPN and telephone to an application hub, the application hub providing integration of computer telephony, web, email, chat, SMS and other communications methods whereby people who wish to communicate with the customer are put into contact via the application hub; telecommunications access services, namely, provision of access via the Internet and telephone to an application hub, the application hub enabling person-to-person, business-to-business and customer-to-business contact in multiple media formats with applications for voice processing, call recording, message archival, call routing of communications, speech recognition, speech and text analytics, biometrics, interactive voice response, lie detection, stress analysis, data processing and collection, credit card transaction, telephony, conferencing, video, word spotting, instant messaging, web chat, forecasting, scheduling, rostering, training, coaching, quality management, call scripting, analytics, workforce management, workforce optimisation, knowledge management, semantic analysis, topic extraction, machine learning, mobile services and web services, whereby people who wish to communicate with the customer are put into contact via the application hub; telecommunications access services, namely, provision of access via the Internet, VPN and telephone to an application hub, the application hub providing the processing facilities of a call or contact centre
  • PM0001: NEW VOICE MEDIA
  • CC0000: Color is not claimed as a feature of the mark.
  • GS0421: Platform as a service (PAAS) featuring computer software platforms for contact center management, namely, computer software for managing, tracking and reporting customer calls and inquiries, managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents, aggregation, discovery, management, and analysis of data, for operating and managing call centers, telephone call recording, speech synthesis, and data collection and analysis, interactive voice recognition systems, conferencing telephone calls, sending and receiving SMS text messages, providing web chat services for call centers, providing customer portals to launch and manage calling campaigns, call routing, integration into third-party customer relationship management platforms, organizing and displaying relevant data to contact center agent, call handling, communications analysis, interactive voice response, making and receiving calls, workforce management and employee recognition and gamification
Case File Event Statements
  • 6/7/2018 - 6 years ago
    1 - SN ASSIGNED FOR SECT 66A APPL FROM IB Type: REPR
  • 6/8/2018 - 6 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS
  • 6/8/2018 - 6 years ago
    3 - ASSIGNED TO EXAMINER Type: DOCK
  • 6/12/2018 - 6 years ago
    4 - APPLICATION FILING RECEIPT MAILED Type: MAFR
  • 6/14/2018 - 6 years ago
    5 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 6/15/2018 - 6 years ago
    6 - NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW Type: RFCR
  • 6/21/2018 - 6 years ago
    7 - REFUSAL PROCESSED BY MPU Type: RFRR
  • 6/21/2018 - 6 years ago
    8 - NON-FINAL ACTION MAILED - REFUSAL SENT TO IB Type: RFCS
  • 12/19/2018 - 6 years ago
    11 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 12/20/2018 - 6 years ago
    12 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 12/31/2018 - 6 years ago
    13 - EXAMINERS AMENDMENT -WRITTEN Type: CNEA
  • 7/7/2018 - 6 years ago
    9 - REFUSAL PROCESSED BY IB Type: RFNT
  • 12/19/2018 - 6 years ago
    10 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 12/31/2018 - 6 years ago
    14 - EXAMINERS AMENDMENT E-MAILED Type: GNEA
  • 12/31/2018 - 6 years ago
    15 - NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED Type: GNEN
  • 1/23/2019 - 6 years ago
    20 - NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB Type: OPNS
  • 2/8/2019 - 6 years ago
    21 - NOTIFICATION PROCESSED BY IB Type: GPNX
  • 12/31/2018 - 6 years ago
    16 - EXAMINER'S AMENDMENT ENTERED Type: XAEC
  • 12/31/2018 - 6 years ago
    17 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 1/23/2019 - 6 years ago
    18 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED Type: NONP
  • 1/23/2019 - 6 years ago
    19 - NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB Type: OP2R
  • 2/12/2019 - 6 years ago
    22 - PUBLISHED FOR OPPOSITION Type: PUBO
  • 2/12/2019 - 6 years ago
    23 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED Type: NPUB
  • 8/24/2019 - 5 years ago
    26 - FINAL DISPOSITION PROCESSED Type: FIMP
  • 8/24/2019 - 5 years ago
    27 - FINAL DISPOSITION NOTICE SENT TO IB Type: FICS
  • 9/13/2019 - 5 years ago
    28 - FINAL DECISION TRANSACTION PROCESSED BY IB Type: FINO
  • 4/30/2019 - 5 years ago
    24 - REGISTERED-PRINCIPAL REGISTER Type: R.PR
  • 7/30/2019 - 5 years ago
    25 - FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB Type: FICR
  • 4/30/2024 - 11 months ago
    29 - COURTESY REMINDER - SEC. 71 (6-YR) E-MAILED Type: REM3
  • 10/29/2024 - 5 months ago
    35 - TEAS CHANGE OF CORRESPONDENCE RECEIVED Type: TCCA
  • 10/29/2024 - 5 months ago
    32 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED Type: REAP
  • 10/29/2024 - 5 months ago
    34 - TEAS CHANGE OF DOMESTIC REPRESENTATIVES ADDRESS Type: ECDR
  • 10/29/2024 - 5 months ago
    30 - TEAS CHANGE OF OWNER ADDRESS RECEIVED Type: COAR
  • 10/29/2024 - 5 months ago
    33 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED Type: ARAA
  • 1/3/2025 - 3 months ago
    37 - CHANGE OF NAME/ADDRESS REC'D FROM IB Type: ADCH
  • 11/15/2024 - 5 months ago
    36 - NEW REPRESENTATIVE AT IB RECEIVED Type: NREP
  • 10/29/2024 - 5 months ago
    31 - APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED Type: CHAN