Information
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Trademark
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79233577
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Serial Number
79233577
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Registration Number
5736228
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International Classifications
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Filing Date
January 16, 2018
7 years ago
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Registration Date
April 30, 2019
5 years ago
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Transaction Date
January 10, 2025
3 months ago
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Status Date
April 30, 2019
5 years ago
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Published for Opposition Date
February 12, 2019
6 years ago
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Location Date
April 30, 2019
5 years ago
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Status Code
700
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Current Location
PUBLICATION AND ISSUE SECTION
Employee Name
GOODWIN, KATRINA
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Attorney Docket Number
S27038
Attorney Name
Leigh Ann Lindquist
Law Office Assigned Location Code
N40
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Owners
Mark Drawing Code
3
Mark Identification
NVM
Case File Statements
- DM0000: The mark consists of the stylized letters "NVM" formed by straight and diagonal bands against a shaded rectangular background.
- GS0381: Telecommunications gateway services; chat room services for social networking; Internet service provider (ISP); email forwarding services; remote data access services, namely, provision of access to data or documents stored electronically in central files for remote consultation; telecommunications access services, namely, provision of access via the Internet, VPN and telephone to an application hub, the application hub providing integration of computer telephony, web, email, chat, SMS and other communications methods whereby people who wish to communicate with the customer are put into contact via the application hub; telecommunications access services, namely, provision of access via the Internet and telephone to an application hub, the application hub enabling person-to-person, business-to-business and customer-to-business contact in multiple media formats with applications for voice processing, call recording, message archival, call routing of communications, speech recognition, speech and text analytics, biometrics, interactive voice response, lie detection, stress analysis, data processing and collection, credit card transaction, telephony, conferencing, video, word spotting, instant messaging, web chat, forecasting, scheduling, rostering, training, coaching, quality management, call scripting, analytics, workforce management, workforce optimisation, knowledge management, semantic analysis, topic extraction, machine learning, mobile services and web services, whereby people who wish to communicate with the customer are put into contact via the application hub; telecommunications access services, namely, provision of access via the Internet, VPN and telephone to an application hub, the application hub providing the processing facilities of a call or contact centre
- PM0001: NEW VOICE MEDIA
- CC0000: Color is not claimed as a feature of the mark.
- GS0421: Platform as a service (PAAS) featuring computer software platforms for contact center management, namely, computer software for managing, tracking and reporting customer calls and inquiries, managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents, aggregation, discovery, management, and analysis of data, for operating and managing call centers, telephone call recording, speech synthesis, and data collection and analysis, interactive voice recognition systems, conferencing telephone calls, sending and receiving SMS text messages, providing web chat services for call centers, providing customer portals to launch and manage calling campaigns, call routing, integration into third-party customer relationship management platforms, organizing and displaying relevant data to contact center agent, call handling, communications analysis, interactive voice response, making and receiving calls, workforce management and employee recognition and gamification
Case File Event Statements
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6/7/2018 - 6 years ago
1 - SN ASSIGNED FOR SECT 66A APPL FROM IB
Type: REPR
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6/8/2018 - 6 years ago
2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Type: NWOS
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6/8/2018 - 6 years ago
3 - ASSIGNED TO EXAMINER
Type: DOCK
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6/12/2018 - 6 years ago
4 - APPLICATION FILING RECEIPT MAILED
Type: MAFR
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6/14/2018 - 6 years ago
5 - NON-FINAL ACTION WRITTEN
Type: CNRT
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6/15/2018 - 6 years ago
6 - NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW
Type: RFCR
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6/21/2018 - 6 years ago
7 - REFUSAL PROCESSED BY MPU
Type: RFRR
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6/21/2018 - 6 years ago
8 - NON-FINAL ACTION MAILED - REFUSAL SENT TO IB
Type: RFCS
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12/19/2018 - 6 years ago
11 - CORRESPONDENCE RECEIVED IN LAW OFFICE
Type: CRFA
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12/20/2018 - 6 years ago
12 - TEAS/EMAIL CORRESPONDENCE ENTERED
Type: TEME
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12/31/2018 - 6 years ago
13 - EXAMINERS AMENDMENT -WRITTEN
Type: CNEA
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7/7/2018 - 6 years ago
9 - REFUSAL PROCESSED BY IB
Type: RFNT
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12/19/2018 - 6 years ago
10 - TEAS RESPONSE TO OFFICE ACTION RECEIVED
Type: TROA
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12/31/2018 - 6 years ago
14 - EXAMINERS AMENDMENT E-MAILED
Type: GNEA
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12/31/2018 - 6 years ago
15 - NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
Type: GNEN
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1/23/2019 - 6 years ago
20 - NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB
Type: OPNS
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2/8/2019 - 6 years ago
21 - NOTIFICATION PROCESSED BY IB
Type: GPNX
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12/31/2018 - 6 years ago
16 - EXAMINER'S AMENDMENT ENTERED
Type: XAEC
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12/31/2018 - 6 years ago
17 - APPROVED FOR PUB - PRINCIPAL REGISTER
Type: CNSA
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1/23/2019 - 6 years ago
18 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
Type: NONP
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1/23/2019 - 6 years ago
19 - NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB
Type: OP2R
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2/12/2019 - 6 years ago
22 - PUBLISHED FOR OPPOSITION
Type: PUBO
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2/12/2019 - 6 years ago
23 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Type: NPUB
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8/24/2019 - 5 years ago
26 - FINAL DISPOSITION PROCESSED
Type: FIMP
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8/24/2019 - 5 years ago
27 - FINAL DISPOSITION NOTICE SENT TO IB
Type: FICS
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9/13/2019 - 5 years ago
28 - FINAL DECISION TRANSACTION PROCESSED BY IB
Type: FINO
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4/30/2019 - 5 years ago
24 - REGISTERED-PRINCIPAL REGISTER
Type: R.PR
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7/30/2019 - 5 years ago
25 - FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB
Type: FICR
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4/30/2024 - 11 months ago
29 - COURTESY REMINDER - SEC. 71 (6-YR) E-MAILED
Type: REM3
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10/29/2024 - 5 months ago
35 - TEAS CHANGE OF CORRESPONDENCE RECEIVED
Type: TCCA
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10/29/2024 - 5 months ago
32 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Type: REAP
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10/29/2024 - 5 months ago
34 - TEAS CHANGE OF DOMESTIC REPRESENTATIVES ADDRESS
Type: ECDR
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10/29/2024 - 5 months ago
30 - TEAS CHANGE OF OWNER ADDRESS RECEIVED
Type: COAR
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10/29/2024 - 5 months ago
33 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Type: ARAA
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1/3/2025 - 3 months ago
37 - CHANGE OF NAME/ADDRESS REC'D FROM IB
Type: ADCH
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11/15/2024 - 5 months ago
36 - NEW REPRESENTATIVE AT IB RECEIVED
Type: NREP
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10/29/2024 - 5 months ago
31 - APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Type: CHAN