TREA

79242977 - CXONE

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Information

  • Trademark
  • 79242977
  • Serial Number
    79242977
  • Registration Number
    5952209
  • Filing Date
    May 01, 2018
    6 years ago
  • Registration Date
    January 07, 2020
    4 years ago
  • Transaction Date
    May 08, 2020
    4 years ago
  • Status Date
    January 07, 2020
    4 years ago
  • Published for Opposition Date
    October 22, 2019
    4 years ago
  • Location Date
    January 07, 2020
    4 years ago
  • Status Code
    700
  • Current Location
    PUBLICATION AND ISSUE SECTION
    Employee Name
    CHANG, ELIZABETH YI HS
  • Attorney Docket Number
    T573287INTUS
    Attorney Name
    Jacqueline Zion
    Law Office Assigned Location Code
    O30
  • Owners
Information
Mark Drawing Code
4000
Mark Identification
CXONE
Case File Statements
  • GS0091: Computer software, downloadable computer software and computer applications for use in the fields of employee experience and support incorporating omnichannel routing, analytics, artificial intelligence, and automation to perform functions for workforce optimization, , performance management; computer software, namely, application program interfaces for integrated voice infrastructure and turnkey telephony equipment; computer software for data gathering, processing and analyzing of employee persona, employee engagement and profile building, , employee skills, , employee average handle time, employee education, tenure, training, coaching, scheduling, schedule, policy and program adherence, schedule and project preferences, goals, evaluation history and past experience for the purpose of improving employee and workforce performance and employee empowerment in the field of employee work performance; computer software for data management, analysis, interpretation and identification of employee performance, employee success modeling, employee behavioral analytics, employee real-time analytics and guidance, employee agent guidance and employee process automation, reporting and decision support in the field of employee work performance, employee empowerment and employee flexibility within the contact/engagement center operation; computer software in the field of audio search and transcription technology, namely, software for collecting, indexing, enabling searching of, and providing analytics relating to recorded media; computer software in the field of audio search and transcription technology, namely, software for embedding phonetic search technology in computer applications
  • GS0421: Cloud-based computer software, namely, temporary use of online, non-downloadable computer software and non-downloadable computer applications for use in the fields of employee experience and support incorporating omnichannel routing, analytics, artificial intelligence, and automation to perform functions for workforce optimization, performance management; providing temporary use of online, non-downloadable software in the nature of application program interfaces for integrated voice infrastructure and turnkey telephony equipment; application service provider featuring software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties or callers use in the field of, inside sales, collections, outside sales, and marketing; application service provider featuring software for scheduling, surveying, monitoring, supervising, rating, reviewing managing, performance forecasting, call and video recording, analyzing and training employees for use in the field of inside sales, collections, outside sales, and marketing; application service provider featuring an application software development tool for use in customizing telecommunication service applications, namely, software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties, or callers for use in the field of inside sales, collections, outside sales, and marketing
Case File Event Statements
  • 5/8/2020 - 4 years ago
    33 - FINAL DECISION TRANSACTION PROCESSED BY IB Type: FINO
  • 4/20/2020 - 4 years ago
    32 - FINAL DISPOSITION NOTICE SENT TO IB Type: FICS
  • 4/20/2020 - 4 years ago
    31 - FINAL DISPOSITION PROCESSED Type: FIMP
  • 4/7/2020 - 4 years ago
    30 - FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB Type: FICR
  • 1/7/2020 - 4 years ago
    29 - REGISTERED-PRINCIPAL REGISTER Type: R.PR
  • 10/22/2019 - 4 years ago
    28 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED Type: NPUB
  • 10/22/2019 - 4 years ago
    27 - PUBLISHED FOR OPPOSITION Type: PUBO
  • 10/18/2019 - 4 years ago
    26 - NOTIFICATION PROCESSED BY IB Type: GPNX
  • 10/2/2019 - 4 years ago
    25 - NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB Type: OPNS
  • 10/2/2019 - 4 years ago
    24 - NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB Type: OP2R
  • 10/2/2019 - 4 years ago
    23 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED Type: NONP
  • 9/18/2019 - 4 years ago
    22 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 8/29/2019 - 4 years ago
    21 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 8/29/2019 - 4 years ago
    20 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 8/29/2019 - 4 years ago
    19 - TEAS REQUEST FOR RECONSIDERATION RECEIVED Type: ERFR
  • 5/14/2019 - 5 years ago
    18 - LIMITATION FROM THE IB EXAMINED, NO ACTION IS NEEDED Type: LIMN
  • 4/17/2019 - 5 years ago
    17 - NOTIFICATION OF FINAL REFUSAL EMAILED Type: GNFN
  • 4/17/2019 - 5 years ago
    16 - FINAL REFUSAL E-MAILED Type: GNFR
  • 4/17/2019 - 5 years ago
    15 - FINAL REFUSAL WRITTEN Type: CNFR
  • 4/16/2019 - 5 years ago
    14 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 4/16/2019 - 5 years ago
    13 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 4/14/2019 - 5 years ago
    12 - ASSIGNED TO LIE Type: ALIE
  • 4/9/2019 - 5 years ago
    11 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 3/8/2019 - 5 years ago
    10 - LIMITATION OF GOODS RECEIVED FROM IB Type: LIMG
  • 11/24/2018 - 5 years ago
    9 - REFUSAL PROCESSED BY IB Type: RFNT
  • 11/2/2018 - 5 years ago
    8 - NON-FINAL ACTION MAILED - REFUSAL SENT TO IB Type: RFCS
  • 11/2/2018 - 5 years ago
    7 - REFUSAL PROCESSED BY MPU Type: RFRR
  • 10/23/2018 - 5 years ago
    6 - APPLICATION FILING RECEIPT MAILED Type: MAFR
  • 10/18/2018 - 5 years ago
    5 - NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW Type: RFCR
  • 10/17/2018 - 5 years ago
    4 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 10/17/2018 - 5 years ago
    3 - ASSIGNED TO EXAMINER Type: DOCK
  • 10/17/2018 - 5 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM Type: NWOS
  • 10/11/2018 - 5 years ago
    1 - SN ASSIGNED FOR SECT 66A APPL FROM IB Type: REPR