85174465 - CUSTOMER INTERACTION ANALYTICS

Information

  • Trademark
  • 85174465
  • Serial Number
    85174465
  • Filing Date
    November 11, 2010
    14 years ago
  • Transaction Date
    December 11, 2013
    11 years ago
  • Status Date
    May 19, 2012
    12 years ago
  • Location Date
    May 19, 2012
    12 years ago
  • Status Code
    602
  • Current Location
    TMEG LAW OFFICE 103 - EXAMINING ATTORNEY ASSIGNED
    Employee Name
    POWER, MARGARET G
  • Attorney Docket Number
    VERINT
    Attorney Name
    Patricia L. Werner
    Law Office Assigned Location Code
    L30
  • Owners
Mark Drawing Code
4000
Mark Identification
CUSTOMER INTERACTION ANALYTICS
Case File Statements
  • GS0091: Computer software for recording, searching or analyzing structured or unstructured speech, text or data communications for the purpose of analysis of customer service, experiences, opinions, behavior or other business trends
  • GS0351: business consultation services in the field of customer service, experiences, opinions, behavior or other business trends
  • GS0421: computer services for the installation, integration, and customization of computer software and for the technical support of computer software, namely, troubleshooting of computer software problems; all of the foregoing for computer software in the field of customer service, experiences, opinions, behavior or other business trends
Case File Event Statements
  • 12/11/2013 - 11 years ago
    17 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Type: ASCK
  • 5/21/2012 - 12 years ago
    16 - ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND Type: MAB2
  • 5/19/2012 - 12 years ago
    15 - ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE Type: ABN2
  • 10/17/2011 - 13 years ago
    14 - NOTIFICATION OF FINAL REFUSAL EMAILED Type: GNFN
  • 10/17/2011 - 13 years ago
    13 - FINAL REFUSAL E-MAILED Type: GNFR
  • 10/17/2011 - 13 years ago
    12 - FINAL REFUSAL WRITTEN Type: CNFR
  • 9/15/2011 - 13 years ago
    11 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 9/15/2011 - 13 years ago
    10 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 8/30/2011 - 13 years ago
    9 - ASSIGNED TO LIE Type: ALIE
  • 8/25/2011 - 13 years ago
    8 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 5/4/2011 - 13 years ago
    7 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Type: ASCK
  • 3/2/2011 - 13 years ago
    6 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 3/2/2011 - 13 years ago
    5 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 3/2/2011 - 13 years ago
    4 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 2/22/2011 - 13 years ago
    3 - ASSIGNED TO EXAMINER Type: DOCK
  • 11/16/2010 - 14 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM Type: NWOS
  • 11/15/2010 - 14 years ago
    1 - NEW APPLICATION ENTERED IN TRAM Type: NWAP