Information
-
Trademark
-
85521315
-
Serial Number
85521315
-
Registration Number
4488955
-
International Classifications
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
- 35 - Advertising
- 38 - Telecommunications
-
Filing Date
January 20, 2012
13 years ago
-
Registration Date
February 25, 2014
11 years ago
-
Transaction Date
November 10, 2020
4 years ago
-
Status Date
October 02, 2020
4 years ago
-
Published for Opposition Date
April 16, 2013
11 years ago
-
Location Date
January 17, 2014
11 years ago
-
First Use Anywhere Date
April 11, 2000
24 years ago
-
First Use In Commerce Date
April 11, 2000
24 years ago
-
Status Code
710
-
Current Location
PUBLICATION AND ISSUE SECTION
Employee Name
JOINER, KATINA JACKSON
-
Attorney Docket Number
110524-4000.
Attorney Name
Michael A. Glenn
Law Office Assigned Location Code
L40
-
Owners
Mark Drawing Code
4000
Mark Identification
24/7
Case File Statements
- GS0091: Computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer service and sales tasks
- GS0351: Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service
- GS0381: Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands
- PM0000: 24/SEVEN
Case File Event Statements
-
10/2/2020 - 4 years ago
44 - CANCELLED SEC. 8 (6-YR)
Type: C8..
-
2/25/2019 - 6 years ago
43 - COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
Type: REM1
-
6/20/2018 - 6 years ago
42 - AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Type: ASGN
-
8/13/2015 - 9 years ago
41 - NOTICE OF SUIT
Type: NOSU
-
12/9/2014 - 10 years ago
40 - NOTICE OF SUIT
Type: NOSU
-
7/1/2014 - 10 years ago
39 - NOTICE OF SUIT
Type: NOSU
-
2/25/2014 - 11 years ago
38 - REGISTERED-PRINCIPAL REGISTER
Type: R.PR
-
1/18/2014 - 11 years ago
37 - NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
Type: SUNA
-
1/17/2014 - 11 years ago
36 - LAW OFFICE REGISTRATION REVIEW COMPLETED
Type: REGV
-
1/10/2014 - 11 years ago
35 - ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
Type: CNPR
-
1/10/2014 - 11 years ago
34 - STATEMENT OF USE PROCESSING COMPLETE
Type: SUPC
-
11/25/2013 - 11 years ago
33 - USE AMENDMENT FILED
Type: IUAF
-
12/31/2013 - 11 years ago
32 - CASE ASSIGNED TO INTENT TO USE PARALEGAL
Type: AITU
-
11/25/2013 - 11 years ago
31 - TEAS STATEMENT OF USE RECEIVED
Type: EISU
-
7/31/2013 - 11 years ago
30 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Type: ARAA
-
7/31/2013 - 11 years ago
29 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Type: REAP
-
6/11/2013 - 11 years ago
28 - NOA E-MAILED - SOU REQUIRED FROM APPLICANT
Type: NOAM
-
4/16/2013 - 11 years ago
27 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Type: NPUB
-
4/16/2013 - 11 years ago
26 - PUBLISHED FOR OPPOSITION
Type: PUBO
-
3/27/2013 - 12 years ago
25 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
Type: NONP
-
3/11/2013 - 12 years ago
24 - LAW OFFICE PUBLICATION REVIEW COMPLETED
Type: PREV
-
3/5/2013 - 12 years ago
23 - APPROVED FOR PUB - PRINCIPAL REGISTER
Type: CNSA
-
3/5/2013 - 12 years ago
22 - EXAMINER'S AMENDMENT ENTERED
Type: XAEC
-
3/5/2013 - 12 years ago
21 - NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
Type: GNEN
-
3/5/2013 - 12 years ago
20 - EXAMINERS AMENDMENT E-MAILED
Type: GNEA
-
3/5/2013 - 12 years ago
19 - EXAMINERS AMENDMENT -WRITTEN
Type: CNEA
-
3/1/2013 - 12 years ago
18 - FAX RECEIVED
Type: FAXX
-
2/27/2013 - 12 years ago
17 - AMENDMENT FROM APPLICANT ENTERED
Type: ACEC
-
2/27/2013 - 12 years ago
16 - CORRESPONDENCE RECEIVED IN LAW OFFICE
Type: CRFA
-
2/19/2013 - 12 years ago
15 - ASSIGNED TO LIE
Type: ALIE
-
2/15/2013 - 12 years ago
14 - FAX RECEIVED
Type: FAXX
-
11/20/2012 - 12 years ago
13 - NOTIFICATION OF FINAL REFUSAL EMAILED
Type: GNFN
-
11/20/2012 - 12 years ago
12 - FINAL REFUSAL E-MAILED
Type: GNFR
-
11/20/2012 - 12 years ago
11 - FINAL REFUSAL WRITTEN
Type: CNFR
-
10/31/2012 - 12 years ago
10 - TEAS/EMAIL CORRESPONDENCE ENTERED
Type: TEME
-
10/30/2012 - 12 years ago
9 - CORRESPONDENCE RECEIVED IN LAW OFFICE
Type: CRFA
-
10/30/2012 - 12 years ago
8 - TEAS RESPONSE TO OFFICE ACTION RECEIVED
Type: TROA
-
5/2/2012 - 12 years ago
7 - NOTIFICATION OF NON-FINAL ACTION E-MAILED
Type: GNRN
-
5/2/2012 - 12 years ago
6 - NON-FINAL ACTION E-MAILED
Type: GNRT
-
5/2/2012 - 12 years ago
5 - NON-FINAL ACTION WRITTEN
Type: CNRT
-
4/27/2012 - 12 years ago
4 - ASSIGNED TO EXAMINER
Type: DOCK
-
1/26/2012 - 13 years ago
3 - NOTICE OF PSEUDO MARK MAILED
Type: MPMK
-
1/25/2012 - 13 years ago
2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
Type: NWOS
-
1/24/2012 - 13 years ago
1 - NEW APPLICATION ENTERED IN TRAM
Type: NWAP