TREA

85521390 - [24]7

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Information

  • Trademark
  • 85521390
  • Serial Number
    85521390
  • Registration Number
    4429355
  • Filing Date
    January 20, 2012
    12 years ago
  • Registration Date
    November 05, 2013
    10 years ago
  • Transaction Date
    April 30, 2024
    2 months ago
  • Status Date
    March 28, 2024
    3 months ago
  • Published for Opposition Date
    April 16, 2013
    11 years ago
  • Location Date
    March 28, 2024
    3 months ago
  • First Use Anywhere Date
    February 07, 2012
    12 years ago
  • First Use In Commerce Date
    February 07, 2012
    12 years ago
  • Status Code
    800
  • Current Location
    GENERIC WEB UPDATE
    Employee Name
    JOINER, KATINA JACKSON
  • Attorney Docket Number
    110524-4007
    Attorney Name
    Michael A. Glenn
    Law Office Assigned Location Code
    L40
  • Owners
Information
Mark Drawing Code
4
Mark Identification
[24]7
Case File Statements
  • GS0091: Computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer service and sales tasks
  • GS0381: Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands
  • PM0001: [24] SEVEN
  • GS0351: Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service
Case File Event Statements
  • 1/24/2012 - 12 years ago
    1 - NEW APPLICATION ENTERED Type: NWAP
  • 1/25/2012 - 12 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS
  • 1/26/2012 - 12 years ago
    3 - NOTICE OF PSEUDO MARK MAILED Type: MPMK
  • 4/27/2012 - 12 years ago
    4 - ASSIGNED TO EXAMINER Type: DOCK
  • 5/2/2012 - 12 years ago
    5 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 5/2/2012 - 12 years ago
    6 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 5/2/2012 - 12 years ago
    7 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 10/31/2012 - 11 years ago
    8 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 10/31/2012 - 11 years ago
    9 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 11/1/2012 - 11 years ago
    10 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 11/20/2012 - 11 years ago
    11 - FINAL REFUSAL WRITTEN Type: CNFR
  • 11/20/2012 - 11 years ago
    12 - FINAL REFUSAL E-MAILED Type: GNFR
  • 11/20/2012 - 11 years ago
    13 - NOTIFICATION OF FINAL REFUSAL EMAILED Type: GNFN
  • 2/15/2013 - 11 years ago
    14 - PAPER RECEIVED Type: MAIL
  • 2/19/2013 - 11 years ago
    15 - ASSIGNED TO LIE Type: ALIE
  • 2/27/2013 - 11 years ago
    16 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 2/27/2013 - 11 years ago
    17 - AMENDMENT FROM APPLICANT ENTERED Type: ACEC
  • 3/1/2013 - 11 years ago
    18 - PAPER RECEIVED Type: MAIL
  • 3/5/2013 - 11 years ago
    20 - EXAMINERS AMENDMENT E-MAILED Type: GNEA
  • 3/5/2013 - 11 years ago
    21 - NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED Type: GNEN
  • 3/5/2013 - 11 years ago
    19 - EXAMINERS AMENDMENT -WRITTEN Type: CNEA
  • 3/5/2013 - 11 years ago
    22 - EXAMINER'S AMENDMENT ENTERED Type: XAEC
  • 3/5/2013 - 11 years ago
    23 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 3/11/2013 - 11 years ago
    24 - LAW OFFICE PUBLICATION REVIEW COMPLETED Type: PREV
  • 3/27/2013 - 11 years ago
    25 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED Type: NONP
  • 4/16/2013 - 11 years ago
    26 - PUBLISHED FOR OPPOSITION Type: PUBO
  • 4/16/2013 - 11 years ago
    27 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED Type: NPUB
  • 6/11/2013 - 11 years ago
    28 - NOA E-MAILED - SOU REQUIRED FROM APPLICANT Type: NOAM
  • 7/31/2013 - 10 years ago
    29 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED Type: REAP
  • 7/31/2013 - 10 years ago
    30 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED Type: ARAA
  • 7/31/2013 - 10 years ago
    31 - TEAS STATEMENT OF USE RECEIVED Type: EISU
  • 7/31/2013 - 10 years ago
    33 - USE AMENDMENT FILED Type: IUAF
  • 8/30/2013 - 10 years ago
    32 - CASE ASSIGNED TO INTENT TO USE PARALEGAL Type: AITU
  • 9/6/2013 - 10 years ago
    34 - STATEMENT OF USE PROCESSING COMPLETE Type: SUPC
  • 9/20/2013 - 10 years ago
    35 - ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED Type: CNPR
  • 9/30/2013 - 10 years ago
    36 - LAW OFFICE REGISTRATION REVIEW COMPLETED Type: REGV
  • 10/1/2013 - 10 years ago
    37 - NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED Type: SUNA
  • 11/5/2013 - 10 years ago
    38 - REGISTERED-PRINCIPAL REGISTER Type: R.PR
  • 7/1/2014 - 10 years ago
    39 - NOTICE OF SUIT Type: NOSU
  • 12/9/2014 - 9 years ago
    40 - NOTICE OF SUIT Type: NOSU
  • 10/31/2019 - 4 years ago
    44 - TEAS SECTION 8 & 15 RECEIVED Type: E815
  • 8/13/2015 - 8 years ago
    41 - NOTICE OF SUIT Type: NOSU
  • 6/20/2018 - 6 years ago
    42 - AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP Type: ASGN
  • 11/5/2018 - 5 years ago
    43 - COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED Type: REM1
  • 12/5/2019 - 4 years ago
    45 - CASE ASSIGNED TO POST REGISTRATION PARALEGAL Type: APRE
  • 12/5/2019 - 4 years ago
    46 - REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. Type: C15A
  • 12/5/2019 - 4 years ago
    47 - NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED Type: NA85
  • 11/5/2022 - a year ago
    48 - COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED Type: REM2
  • 11/3/2023 - 8 months ago
    49 - TEAS SECTION 8 & 9 RECEIVED Type: E89R
  • 3/28/2024 - 3 months ago
    50 - CASE ASSIGNED TO POST REGISTRATION PARALEGAL Type: APRE
  • 3/28/2024 - 3 months ago
    51 - REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED Type: 89AG
  • 3/28/2024 - 3 months ago
    52 - REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS) Type: RNL1
  • 3/28/2024 - 3 months ago
    53 - NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED Type: NA89