TREA

85769189 - SMART CHAT MAKES IT SIMPLE

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Information

  • Trademark
  • 85769189
  • Serial Number
    85769189
  • Registration Number
    4569037
  • Filing Date
    November 01, 2012
    12 years ago
  • Registration Date
    July 15, 2014
    10 years ago
  • Transaction Date
    March 30, 2021
    3 years ago
  • Status Date
    February 19, 2021
    4 years ago
  • Published for Opposition Date
    September 10, 2013
    11 years ago
  • Location Date
    June 10, 2014
    10 years ago
  • First Use Anywhere Date
    January 22, 2013
    12 years ago
  • First Use In Commerce Date
    January 22, 2013
    12 years ago
  • Status Code
    710
  • Current Location
    PUBLICATION AND ISSUE SECTION
    Employee Name
    MAI, TINA HSIN
  • Attorney Docket Number
    247C0058T/11
    Attorney Name
    Michael Glenn
    Law Office Assigned Location Code
    M80
  • Owners
Information
Mark Drawing Code
4000
Mark Identification
SMART CHAT MAKES IT SIMPLE
Case File Statements
  • GS0091: Computer systems comprising computer hardware and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprising computer hardware and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprising computer hardware and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprising computer hardware and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprising computer hardware and software used to create and administer software for automating customer service and sales tasks
  • GS0351: Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, document reproduction, document copying tasks, business and financial records management, records management, namely, document indexing for others, accounting, business and marketing consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle
Case File Event Statements
  • 2/19/2021 - 4 years ago
    37 - CANCELLED SEC. 8 (6-YR) Type: C8..
  • 7/15/2019 - 5 years ago
    36 - COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED Type: REM1
  • 6/20/2018 - 6 years ago
    35 - AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP Type: ASGN
  • 7/15/2014 - 10 years ago
    34 - REGISTERED-PRINCIPAL REGISTER Type: R.PR
  • 6/11/2014 - 10 years ago
    33 - NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED Type: SUNA
  • 6/10/2014 - 10 years ago
    32 - LAW OFFICE REGISTRATION REVIEW COMPLETED Type: REGV
  • 6/10/2014 - 10 years ago
    31 - ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED Type: CNPR
  • 5/19/2014 - 10 years ago
    30 - STATEMENT OF USE PROCESSING COMPLETE Type: SUPC
  • 4/24/2014 - 10 years ago
    29 - USE AMENDMENT FILED Type: IUAF
  • 5/19/2014 - 10 years ago
    28 - CASE ASSIGNED TO INTENT TO USE PARALEGAL Type: AITU
  • 4/24/2014 - 10 years ago
    27 - TEAS STATEMENT OF USE RECEIVED Type: EISU
  • 11/5/2013 - 11 years ago
    26 - NOA E-MAILED - SOU REQUIRED FROM APPLICANT Type: NOAM
  • 9/10/2013 - 11 years ago
    25 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED Type: NPUB
  • 9/10/2013 - 11 years ago
    24 - PUBLISHED FOR OPPOSITION Type: PUBO
  • 8/22/2013 - 11 years ago
    23 - TEAS CHANGE OF CORRESPONDENCE RECEIVED Type: TCCA
  • 8/21/2013 - 11 years ago
    22 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED Type: NONP
  • 8/7/2013 - 11 years ago
    21 - LAW OFFICE PUBLICATION REVIEW COMPLETED Type: PREV
  • 8/6/2013 - 11 years ago
    20 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 8/6/2013 - 11 years ago
    19 - EXAMINER'S AMENDMENT ENTERED Type: XAEC
  • 8/6/2013 - 11 years ago
    18 - NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED Type: GNEN
  • 8/6/2013 - 11 years ago
    17 - EXAMINERS AMENDMENT E-MAILED Type: GNEA
  • 8/6/2013 - 11 years ago
    16 - EXAMINERS AMENDMENT -WRITTEN Type: CNEA
  • 7/15/2013 - 11 years ago
    15 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED Type: ARAA
  • 7/15/2013 - 11 years ago
    14 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED Type: REAP
  • 7/16/2013 - 11 years ago
    13 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 7/15/2013 - 11 years ago
    12 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 7/15/2013 - 11 years ago
    11 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 6/26/2013 - 11 years ago
    10 - AMENDMENT FROM APPLICANT ENTERED Type: ACEC
  • 6/26/2013 - 11 years ago
    9 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 6/26/2013 - 11 years ago
    8 - ASSIGNED TO LIE Type: ALIE
  • 6/25/2013 - 11 years ago
    7 - FAX RECEIVED Type: FAXX
  • 3/4/2013 - 11 years ago
    6 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 3/4/2013 - 11 years ago
    5 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 3/4/2013 - 11 years ago
    4 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 2/28/2013 - 12 years ago
    3 - ASSIGNED TO EXAMINER Type: DOCK
  • 11/7/2012 - 12 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM Type: NWOS
  • 11/5/2012 - 12 years ago
    1 - NEW APPLICATION ENTERED IN TRAM Type: NWAP