TREA

85969641 - INFOSYS ASSISTEDGE

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Information

  • Trademark
  • 85969641
  • Serial Number
    85969641
  • Registration Number
    4558764
  • Filing Date
    June 25, 2013
    11 years ago
  • Registration Date
    July 01, 2014
    10 years ago
  • Transaction Date
    March 16, 2021
    3 years ago
  • Status Date
    February 05, 2021
    3 years ago
  • Published for Opposition Date
    April 15, 2014
    10 years ago
  • Location Date
    July 01, 2014
    10 years ago
  • Status Code
    710
  • Current Location
    PUBLICATION AND ISSUE SECTION
    Employee Name
    SONNEBORN, TRICIA L
  • Attorney Docket Number
    09680.0077-0
    Attorney Name
    Naresh Kilaru
    Law Office Assigned Location Code
    M10
  • Owners
Information
Mark Drawing Code
5000
Mark Identification
INFOSYS ASSISTEDGE
Case File Statements
  • CC0000: The color(s) blue, grey, and orange is/are claimed as a feature of the mark.
  • DM0000: The mark consists of the word "INFOSYS" in the color blue, with the word "ASSIST" in the color grey and the word "EDGE" in the color orange below the word "INFOSYS".
  • GS0091: Computer software for use in the field of call center operations, namely, software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; computer software for use in the field of call center operations, namely, software for managing, tracking and reporting customer calls and inquiries; computer software for use in the field of call center operations, namely, software for communicating and facilitating the exchange of information between businesses and their customer service agents and call centers in real time; computer software for use in the field of call center operations, namely, software for remotely monitoring call centers; computer software for use in the field of call center operations, namely, software for enabling communication between call center managers and agents; computer software for use in the field of call center operations, namely, software for routing callers across multiple sites and multiple call center technologies; computer software for use in the field of call center operations, namely, software for facilitating customer self-help through interactive text, multimedia, online forums, and online communities; computer software for use in the field of call center operations, namely, software for managing customer loyalty programs; and computer software for use in the field of call center operations, namely, software for disseminating customer service messages to customers via SMS, email, telephone, and other electronic means
  • GS0421: Software as a service (SAAS) services featuring software in the field of call center management for operating and managing call centers; software as a service (SAAS) services featuring software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; software as a service (SAAS) services featuring software for managing, tracking and reporting customer calls and inquiries; software as a service (SAAS) services featuring software for communicating and facilitating the exchange of information between businesses and their customer service agents and call centers in real time; software as a service (SAAS) services featuring software for remotely monitoring call centers; software as a service (SAAS) services featuring software for enabling communication between call center managers and agents; software as a service (SAAS) services featuring software for routing callers across multiple sites and multiple call center technologies; software as a service (SAAS) services featuring software for facilitating customer self-help through interactive text, multimedia, online forums, and online communities; software as a service (SAAS) services featuring software for managing customer loyalty programs; and software as a service (SAAS) services featuring software for disseminating customer service messages to customers via SMS, email, telephone, and other electronic means
  • PM0000: INFOSYS ASSIST EDGE
Case File Event Statements
  • 2/5/2021 - 3 years ago
    21 - CANCELLED SEC. 8 (6-YR) Type: C8..
  • 7/1/2019 - 5 years ago
    20 - COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED Type: REM1
  • 11/13/2014 - 10 years ago
    19 - REVIEW OF CORRESPONDENCE COMPLETE - POWER OF ATTORNEY ENTERED Type: CORV
  • 11/11/2014 - 10 years ago
    18 - TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS Type: EWAF
  • 7/1/2014 - 10 years ago
    17 - REGISTERED-PRINCIPAL REGISTER Type: R.PR
  • 4/15/2014 - 10 years ago
    16 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED Type: NPUB
  • 4/15/2014 - 10 years ago
    15 - PUBLISHED FOR OPPOSITION Type: PUBO
  • 3/26/2014 - 10 years ago
    14 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED Type: NONP
  • 3/7/2014 - 10 years ago
    13 - LAW OFFICE PUBLICATION REVIEW COMPLETED Type: PREV
  • 3/5/2014 - 10 years ago
    12 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 2/8/2014 - 10 years ago
    11 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 2/8/2014 - 10 years ago
    10 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 2/3/2014 - 10 years ago
    9 - ASSIGNED TO LIE Type: ALIE
  • 1/23/2014 - 11 years ago
    8 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 7/27/2013 - 11 years ago
    7 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 7/27/2013 - 11 years ago
    6 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 7/27/2013 - 11 years ago
    5 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 7/23/2013 - 11 years ago
    4 - ASSIGNED TO EXAMINER Type: DOCK
  • 7/9/2013 - 11 years ago
    3 - NOTICE OF PSEUDO MARK E-MAILED Type: MPMK
  • 7/8/2013 - 11 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM Type: NWOS
  • 6/28/2013 - 11 years ago
    1 - NEW APPLICATION ENTERED IN TRAM Type: NWAP