86027185 - YOUR CUSTOMER. THEIR EXPERIENCE. ANY CHANNEL.

Information

• Trademark
• 86027185

• Source

• Serial Number

  86027185

• Registration Number

  4470972

• International Classifications

  • 35 - Advertising
  • 38 - Telecommunications

• Filing Date

  August 02, 2013
  11 years ago

• Registration Date

  January 21, 2014
  10 years ago

• Transaction Date

  October 06, 2020
  4 years ago

• Status Date

  August 28, 2020
  4 years ago

• Published for Opposition Date

  November 05, 2013
  11 years ago

• Location Date

  January 21, 2014
  10 years ago

• First Use Anywhere Date

  April 01, 2013
  11 years ago

• First Use In Commerce Date

  April 01, 2013
  11 years ago

• Status Code

  710

• Current Location

  PUBLICATION AND ISSUE SECTION

  Employee Name

  TENG, SIMON

• Attorney Docket Number

  110524-4000.

  Attorney Name

  Michael A. Glenn

  Law Office Assigned Location Code

  L50

• Owners

  • 24/7 CUSTOMER, INC

Case File Statements

• GS0351: Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service
• GS0381: Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands

Case File Event Statements

• 8/28/2020 - 4 years ago

  11 - CANCELLED SEC. 8 (6-YR) Type: C8..

• 1/21/2019 - 5 years ago

  10 - COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED Type: REM1

• 6/20/2018 - 6 years ago

  9 - AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP Type: ASGN

• 1/21/2014 - 10 years ago

  8 - REGISTERED-PRINCIPAL REGISTER Type: R.PR

• 11/5/2013 - 11 years ago

  7 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED Type: NPUB

• 11/5/2013 - 11 years ago

  6 - PUBLISHED FOR OPPOSITION Type: PUBO

• 10/16/2013 - 11 years ago

  5 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED Type: NONP

• 9/25/2013 - 11 years ago

  4 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA

• 9/25/2013 - 11 years ago

  3 - ASSIGNED TO EXAMINER Type: DOCK

• 8/9/2013 - 11 years ago

  2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM Type: NWOS

• 8/6/2013 - 11 years ago

  1 - NEW APPLICATION ENTERED IN TRAM Type: NWAP