GS0351: Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service
GS0381: Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands
Case File Event Statements
12/11/2020 - 4 years ago
16 - CANCELLED SEC. 8 (6-YR)Type:C8..
5/6/2019 - 5 years ago
15 - COURTESY REMINDER - SEC. 8 (6-YR) E-MAILEDType:REM1
6/20/2018 - 6 years ago
14 - AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIPType:ASGN
5/6/2014 - 10 years ago
13 - REGISTERED-SUPPLEMENTAL REGISTERType:R.SR
4/1/2014 - 10 years ago
12 - LAW OFFICE PUBLICATION REVIEW COMPLETEDType:PREV
4/1/2014 - 10 years ago
11 - APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTERType:CNTA
4/1/2014 - 10 years ago
10 - TEAS/EMAIL CORRESPONDENCE ENTEREDType:TEME
4/1/2014 - 10 years ago
9 - CORRESPONDENCE RECEIVED IN LAW OFFICEType:CRFA
3/27/2014 - 10 years ago
8 - ASSIGNED TO LIEType:ALIE
3/14/2014 - 10 years ago
7 - TEAS RESPONSE TO OFFICE ACTION RECEIVEDType:TROA
10/2/2013 - 11 years ago
6 - NOTIFICATION OF NON-FINAL ACTION E-MAILEDType:GNRN
10/2/2013 - 11 years ago
5 - NON-FINAL ACTION E-MAILEDType:GNRT
10/2/2013 - 11 years ago
4 - NON-FINAL ACTION WRITTENType:CNRT
9/25/2013 - 11 years ago
3 - ASSIGNED TO EXAMINERType:DOCK
9/10/2013 - 11 years ago
2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAMType:NWOS