GS0351: Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service
GS0381: Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands
Case File Event Statements
10/8/2021 - 2 years ago
38 - CANCELLED SEC. 8 (6-YR)Type:C8..
3/3/2020 - 4 years ago
37 - COURTESY REMINDER - SEC. 8 (6-YR) E-MAILEDType:REM1
6/20/2018 - 6 years ago
36 - AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIPType:ASGN
3/3/2015 - 9 years ago
35 - REGISTERED-PRINCIPAL REGISTERType:R.PR
1/27/2015 - 9 years ago
34 - NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILEDType:SUNA
1/24/2015 - 9 years ago
33 - ALLOWED PRINCIPAL REGISTER - SOU ACCEPTEDType:CNPR
1/23/2015 - 9 years ago
32 - TEAS/EMAIL CORRESPONDENCE ENTEREDType:TEME
1/23/2015 - 9 years ago
31 - CORRESPONDENCE RECEIVED IN LAW OFFICEType:CRFA
1/23/2015 - 9 years ago
30 - TEAS REQUEST FOR RECONSIDERATION RECEIVEDType:ERFR
11/17/2014 - 9 years ago
29 - NOTIFICATION OF FINAL REFUSAL EMAILEDType:GNFN
11/17/2014 - 9 years ago
28 - FINAL REFUSAL E-MAILEDType:GNFR
11/17/2014 - 9 years ago
27 - SU - FINAL REFUSAL - WRITTENType:CNFR
10/27/2014 - 9 years ago
26 - TEAS/EMAIL CORRESPONDENCE ENTEREDType:TEME
10/27/2014 - 9 years ago
25 - CORRESPONDENCE RECEIVED IN LAW OFFICEType:CRFA
10/20/2014 - 9 years ago
24 - TEAS RESPONSE TO OFFICE ACTION RECEIVEDType:TROA
7/29/2014 - 9 years ago
23 - NOTIFICATION OF NON-FINAL ACTION E-MAILEDType:GNRN
7/29/2014 - 9 years ago
22 - NON-FINAL ACTION E-MAILEDType:GNRT
7/29/2014 - 9 years ago
21 - SU - NON-FINAL ACTION - WRITTENType:CNRT
7/8/2014 - 9 years ago
20 - STATEMENT OF USE PROCESSING COMPLETEType:SUPC
6/16/2014 - 10 years ago
19 - USE AMENDMENT FILEDType:IUAF
7/8/2014 - 9 years ago
18 - CASE ASSIGNED TO INTENT TO USE PARALEGALType:AITU
6/16/2014 - 10 years ago
17 - TEAS STATEMENT OF USE RECEIVEDType:EISU
1/14/2014 - 10 years ago
16 - NOA E-MAILED - SOU REQUIRED FROM APPLICANTType:NOAM
11/19/2013 - 10 years ago
15 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILEDType:NPUB
11/19/2013 - 10 years ago
14 - PUBLISHED FOR OPPOSITIONType:PUBO
10/30/2013 - 10 years ago
13 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILEDType:NONP
10/16/2013 - 10 years ago
12 - LAW OFFICE PUBLICATION REVIEW COMPLETEDType:PREV
10/11/2013 - 10 years ago
11 - ASSIGNED TO LIEType:ALIE
9/27/2013 - 10 years ago
10 - APPROVED FOR PUB - PRINCIPAL REGISTERType:CNSA
9/26/2013 - 10 years ago
9 - TEAS/EMAIL CORRESPONDENCE ENTEREDType:TEME
9/25/2013 - 10 years ago
8 - CORRESPONDENCE RECEIVED IN LAW OFFICEType:CRFA
9/25/2013 - 10 years ago
7 - TEAS RESPONSE TO OFFICE ACTION RECEIVEDType:TROA
9/25/2013 - 10 years ago
6 - NOTIFICATION OF NON-FINAL ACTION E-MAILEDType:GNRN
9/25/2013 - 10 years ago
5 - NON-FINAL ACTION E-MAILEDType:GNRT
9/25/2013 - 10 years ago
4 - NON-FINAL ACTION WRITTENType:CNRT
9/25/2013 - 10 years ago
3 - ASSIGNED TO EXAMINERType:DOCK
9/12/2013 - 10 years ago
2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAMType:NWOS