86167697 - ZIPWIRE

Information

  • Trademark
  • 86167697
  • Serial Number
    86167697
  • Filing Date
    January 16, 2014
    11 years ago
  • Transaction Date
    June 23, 2017
    7 years ago
  • Status Date
    March 07, 2016
    8 years ago
  • Published for Opposition Date
    November 25, 2014
    10 years ago
  • Location Date
    August 04, 2015
    9 years ago
  • Status Code
    606
  • Current Location
    INTENT TO USE SECTION
    Employee Name
    BRADLEY, EVELYN W
  • Attorney Docket Number
    ASPECT-T415A
    Attorney Name
    Daniel Bourque
    Law Office Assigned Location Code
    L50
  • Owners
Mark Drawing Code
3000
Mark Identification
ZIPWIRE
Case File Statements
  • CC0000: The color(s) black, green, blue and orange-brown is/are claimed as a feature of the mark.
  • DM0000: The mark consists of the word "ZIPWIRE" with three (3) rectangular conversation boxes over the letter "I" in the word "WIRE". The color black appears in the wording "ZIPWIRE". The color green appears in the bottom conversation box. The color blue appears in the middle conversation box. The color orange-brown appears in the top conversation box.
  • GS0421: Software as a service (SAAS) services, namely, hosting software for use by others, namely, software for managing and controlling customer contact centers systems, namely, associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, e-mail, web, chat, social media and facsimile contacts; software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; software for managing and controlling customer contact center Automatic Call Distribution (ACD), outbound predictive dialing and campaign management; software used for intelligent contact routing via telephone, e-mail, web, chat, social media and fax; computer software used to support the activities of contact center customer service representatives and contact center managers; software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, e-mail, web, chat, social media and facsimile contacts; software used to create desktop and management tools for customer contact centers; software used to create and manage customer contact center virtual agents, visual scripting, workforce schedules, workforce job performance and workforce skills improvement; software used to provide customer contact center self-provisioning capabilities via an on-line portal and software used to create and manage customer contact center optional recording of calls and/or customer contact interactions
  • PM0000: ZIP WIRE
Case File Event Statements
  • 3/7/2016 - 8 years ago
    25 - ABANDONMENT NOTICE MAILED - NO USE STATEMENT FILED Type: MAB6
  • 3/7/2016 - 8 years ago
    24 - ABANDONMENT - NO USE STATEMENT FILED Type: ABN6
  • 8/4/2015 - 9 years ago
    23 - NOA E-MAILED - SOU REQUIRED FROM APPLICANT Type: NOAM
  • 6/9/2015 - 9 years ago
    22 - EXTENSION OF TIME TO OPPOSE PROCESS - TERMINATED Type: ETOP
  • 12/19/2014 - 10 years ago
    21 - EXTENSION OF TIME TO OPPOSE RECEIVED Type: ETOF
  • 11/25/2014 - 10 years ago
    20 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED Type: NPUB
  • 11/25/2014 - 10 years ago
    19 - PUBLISHED FOR OPPOSITION Type: PUBO
  • 11/5/2014 - 10 years ago
    18 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED Type: NONP
  • 10/23/2014 - 10 years ago
    17 - LAW OFFICE PUBLICATION REVIEW COMPLETED Type: PREV
  • 10/17/2014 - 10 years ago
    16 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 10/15/2014 - 10 years ago
    15 - EXAMINER'S AMENDMENT ENTERED Type: XAEC
  • 10/15/2014 - 10 years ago
    14 - NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED Type: GNEN
  • 10/15/2014 - 10 years ago
    13 - EXAMINERS AMENDMENT E-MAILED Type: GNEA
  • 10/15/2014 - 10 years ago
    12 - EXAMINERS AMENDMENT -WRITTEN Type: CNEA
  • 9/19/2014 - 10 years ago
    11 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 9/19/2014 - 10 years ago
    10 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 9/15/2014 - 10 years ago
    9 - ASSIGNED TO LIE Type: ALIE
  • 9/11/2014 - 10 years ago
    8 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 3/11/2014 - 10 years ago
    7 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 3/11/2014 - 10 years ago
    6 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 3/11/2014 - 10 years ago
    5 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 3/5/2014 - 10 years ago
    4 - ASSIGNED TO EXAMINER Type: DOCK
  • 1/30/2014 - 11 years ago
    3 - NOTICE OF DESIGN SEARCH CODE AND PSEUDO MARK E-MAILED Type: MDSM
  • 1/29/2014 - 11 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM Type: NWOS
  • 1/20/2014 - 11 years ago
    1 - NEW APPLICATION ENTERED IN TRAM Type: NWAP