TREA

86236087 - CUSTOMER EXPERIENCE MATURITY MODEL

Follow

Information

  • Trademark
  • 86236087
  • Serial Number
    86236087
  • Registration Number
    4714206
  • Filing Date
    March 28, 2014
    10 years ago
  • Registration Date
    March 31, 2015
    9 years ago
  • Transaction Date
    January 04, 2022
    3 years ago
  • Status Date
    November 26, 2021
    3 years ago
  • Location Date
    March 31, 2015
    9 years ago
  • First Use Anywhere Date
    February 07, 2013
    12 years ago
  • First Use In Commerce Date
    February 07, 2013
    12 years ago
  • Status Code
    710
  • Current Location
    PUBLICATION AND ISSUE SECTION
    Employee Name
    MICKLEBURGH, LINDA BOH
  • Attorney Docket Number
    27945.00002
    Attorney Name
    Dawn Newton
    Law Office Assigned Location Code
    L60
  • Owners
Information
Mark Drawing Code
4000
Mark Identification
CUSTOMER EXPERIENCE MATURITY MODEL
Case File Statements
  • GS0421: Design, development and maintenance of computer software for content management, commerce and multi-channel marketing, where such marketing channels may include digital presence, including web sites, mobile sites, mobile applications, video, email, social media and content services, and non-digital communications, including print ads, catalogs or billboards, where such computer software includes application integration capabilities to support content management, commerce and marketing features, including authentication, customer relationship management and enterprise resource planning; Design, development and maintenance of computer software for monitoring capabilities to report on social media, brand awareness, customer loyalty and related web monitoring activities; Design, development and maintenance of computer software for user-generated content, comments and ratings; Design, development and maintenance of computer software for analytics collection and business intelligence reporting on both digital and non-digital activities; Design, development and maintenance of computer software for predictive capabilities to automatically optimize content management, commerce and marketing activities where any or all such capabilities may be accessed by software users or by external applications or service requests and where any or all such capabilities are made available to end users for limited time periods online; providing temporary use of on-line non-downloadable cloud computing software for use in the design, development and maintenance of computer software for content management, commerce, multi-channel marketing, monitoring capabilities, user-generated content and comments and ratings, analytics collection and business intelligence reporting on both digital and non-digital activities and predictive capabilities optimizing content management, commerce and marketing activities; Computer services, namely, cloud hosting provider services; providing software consulting; technical support services, namely, troubleshooting of computer software problems
Case File Event Statements
  • 11/26/2021 - 3 years ago
    29 - CANCELLED SEC. 8 (6-YR) Type: C8..
  • 3/31/2020 - 4 years ago
    28 - COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED Type: REM1
  • 10/28/2015 - 9 years ago
    27 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED Type: ARAA
  • 10/28/2015 - 9 years ago
    26 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED Type: REAP
  • 9/10/2015 - 9 years ago
    25 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED Type: ARAA
  • 9/10/2015 - 9 years ago
    24 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED Type: REAP
  • 3/31/2015 - 9 years ago
    23 - REGISTERED-SUPPLEMENTAL REGISTER Type: R.SR
  • 2/21/2015 - 9 years ago
    22 - NOTICE OF ACCEPTANCE OF AMENDMENT TO ALLEGE USE E-MAILED Type: AAUA
  • 2/20/2015 - 9 years ago
    21 - LAW OFFICE PUBLICATION REVIEW COMPLETED Type: PREV
  • 2/20/2015 - 9 years ago
    20 - APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER Type: CNTA
  • 2/20/2015 - 9 years ago
    19 - USE AMENDMENT ACCEPTED Type: IUAA
  • 1/30/2015 - 10 years ago
    18 - AMENDMENT TO USE PROCESSING COMPLETE Type: AUPC
  • 1/30/2015 - 10 years ago
    17 - USE AMENDMENT FILED Type: IUAF
  • 1/29/2015 - 10 years ago
    16 - TEAS AMENDMENT OF USE RECEIVED Type: EAAU
  • 1/29/2015 - 10 years ago
    15 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 1/29/2015 - 10 years ago
    14 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 1/29/2015 - 10 years ago
    13 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 1/8/2015 - 10 years ago
    12 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 1/8/2015 - 10 years ago
    11 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 1/8/2015 - 10 years ago
    10 - ASSIGNED TO LIE Type: ALIE
  • 1/6/2015 - 10 years ago
    9 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 7/6/2014 - 10 years ago
    8 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 7/6/2014 - 10 years ago
    7 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 7/6/2014 - 10 years ago
    6 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 6/30/2014 - 10 years ago
    5 - PREVIOUS ALLOWANCE COUNT WITHDRAWN Type: ZZZX
  • 6/30/2014 - 10 years ago
    4 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 6/30/2014 - 10 years ago
    3 - ASSIGNED TO EXAMINER Type: DOCK
  • 4/11/2014 - 10 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM Type: NWOS
  • 4/1/2014 - 10 years ago
    1 - NEW APPLICATION ENTERED IN TRAM Type: NWAP