86523423 - CUSTOMER ENGAGEMENT CLOUD

Information

• Trademark
• 86523423

• Source

• Serial Number

  86523423

• Registration Number

  5038116

• International Classifications

  • 35 - Advertising
  • 38 - Telecommunications

• Filing Date

  February 03, 2015
  9 years ago

• Registration Date

  September 06, 2016
  7 years ago

• Transaction Date

  April 25, 2023
  a year ago

• Status Date

  March 17, 2023
  a year ago

• Location Date

  September 06, 2016
  7 years ago

• First Use Anywhere Date

  May 09, 2016
  8 years ago

• First Use In Commerce Date

  May 09, 2016
  8 years ago

• Status Code

  710

• Current Location

  PUBLICATION AND ISSUE SECTION

  Employee Name

  ANDERSON, CASSONDRA CR

• Attorney Docket Number

  110524-4000.

  Attorney Name

  Michael A. Glenn

  Law Office Assigned Location Code

  L30

• Owners

  • 24/7 CUSTOMER, INC

Case File Statements

• GS0381: Telecommunications services, namely, the electronic transmission of data by voice and speech activated operation by others of a computer through means of voice commands
• GS0351: Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service
• D10000: "CLOUD"

Case File Event Statements

• 3/17/2023 - a year ago

  44 - CANCELLED SEC. 8 (6-YR) Type: C8..

• 9/6/2021 - 2 years ago

  43 - COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED Type: REM1

• 6/20/2018 - 6 years ago

  42 - AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP Type: ASGN

• 9/6/2016 - 7 years ago

  41 - REGISTERED-SUPPLEMENTAL REGISTER Type: R.SR

• 8/3/2016 - 7 years ago

  40 - LAW OFFICE PUBLICATION REVIEW COMPLETED Type: PREV

• 7/27/2016 - 7 years ago

  39 - APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER Type: CNTA

• 7/27/2016 - 7 years ago

  38 - EXAMINER'S AMENDMENT ENTERED Type: XAEC

• 7/27/2016 - 7 years ago

  37 - NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED Type: GNEN

• 7/27/2016 - 7 years ago

  36 - EXAMINERS AMENDMENT E-MAILED Type: GNEA

• 7/27/2016 - 7 years ago

  35 - EXAMINERS AMENDMENT -WRITTEN Type: CNEA

• 7/27/2016 - 7 years ago

  34 - EXAMINER'S AMENDMENT ENTERED Type: XAEC

• 7/27/2016 - 7 years ago

  33 - NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED Type: GNEN

• 7/27/2016 - 7 years ago

  32 - EXAMINERS AMENDMENT E-MAILED Type: GNEA

• 7/27/2016 - 7 years ago

  31 - EXAMINERS AMENDMENT -WRITTEN Type: CNEA

• 7/25/2016 - 7 years ago

  30 - PREVIOUS ALLOWANCE COUNT WITHDRAWN Type: ZZZX

• 6/21/2016 - 8 years ago

  29 - WITHDRAWN FROM PUB - OG REVIEW QUERY Type: PBCR

• 6/6/2016 - 8 years ago

  28 - LAW OFFICE PUBLICATION REVIEW COMPLETED Type: PREV

• 6/6/2016 - 8 years ago

  27 - ASSIGNED TO LIE Type: ALIE

• 5/25/2016 - 8 years ago

  26 - NOTICE OF ACCEPTANCE OF AMENDMENT TO ALLEGE USE E-MAILED Type: AAUA

• 5/24/2016 - 8 years ago

  25 - EXPARTE APPEAL TERMINATED Type: EXPT

• 5/24/2016 - 8 years ago

  24 - APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER Type: CNTA

• 5/24/2016 - 8 years ago

  23 - USE AMENDMENT ACCEPTED Type: IUAA

• 5/16/2016 - 8 years ago

  22 - EX PARTE APPEAL-INSTITUTED Type: EXPI

• 5/16/2016 - 8 years ago

  21 - JURISDICTION RESTORED TO EXAMINING ATTORNEY Type: JURT

• 5/16/2016 - 8 years ago

  20 - EXPARTE APPEAL RECEIVED AT TTAB Type: EXAF

• 5/16/2016 - 8 years ago

  19 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME

• 5/16/2016 - 8 years ago

  18 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA

• 5/16/2016 - 8 years ago

  17 - TEAS REQUEST FOR RECONSIDERATION RECEIVED Type: ERFR

• 5/12/2016 - 8 years ago

  16 - AMENDMENT TO USE PROCESSING COMPLETE Type: AUPC

• 5/12/2016 - 8 years ago

  15 - USE AMENDMENT FILED Type: IUAF

• 5/11/2016 - 8 years ago

  14 - TEAS AMENDMENT OF USE RECEIVED Type: EAAU

• 11/20/2015 - 8 years ago

  13 - NOTIFICATION OF FINAL REFUSAL EMAILED Type: GNFN

• 11/20/2015 - 8 years ago

  12 - FINAL REFUSAL E-MAILED Type: GNFR

• 11/20/2015 - 8 years ago

  11 - FINAL REFUSAL WRITTEN Type: CNFR

• 11/11/2015 - 8 years ago

  10 - TEAS CHANGE OF CORRESPONDENCE RECEIVED Type: TCCA

• 11/11/2015 - 8 years ago

  9 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME

• 11/11/2015 - 8 years ago

  8 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA

• 11/11/2015 - 8 years ago

  7 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA

• 5/11/2015 - 9 years ago

  6 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN

• 5/11/2015 - 9 years ago

  5 - NON-FINAL ACTION E-MAILED Type: GNRT

• 5/11/2015 - 9 years ago

  4 - NON-FINAL ACTION WRITTEN Type: CNRT

• 5/7/2015 - 9 years ago

  3 - ASSIGNED TO EXAMINER Type: DOCK

• 2/12/2015 - 9 years ago

  2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS

• 2/6/2015 - 9 years ago

  1 - NEW APPLICATION ENTERED Type: NWAP