TREA

87002999 - ASPECT VIA

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Information

  • Trademark
  • 87002999
  • Serial Number
    87002999
  • Registration Number
    5392418
  • Filing Date
    April 15, 2016
    8 years ago
  • Registration Date
    January 30, 2018
    6 years ago
  • Transaction Date
    August 13, 2024
    a month ago
  • Status Date
    August 13, 2024
    a month ago
  • Published for Opposition Date
    July 04, 2017
    7 years ago
  • Location Date
    August 13, 2024
    a month ago
  • First Use Anywhere Date
    May 10, 2016
    8 years ago
  • First Use In Commerce Date
    June 30, 2016
    8 years ago
  • Status Code
    702
  • Current Location
    Historical data usage
    Employee Name
    WIENER, MICHAEL
  • Attorney Docket Number
    ASPT-T427US
    Attorney Name
    Daniel Bourque
  • Owners
Information
Mark Drawing Code
4
Mark Identification
ASPECT VIA
Case File Statements
  • GS0421: Software as a service (SAAS) services, namely, hosting software for use by others for use in managing and controlling customer contact centers, namely, software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, SMS, text, social media and facsimile contacts; providing temporary use of non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of Central and private telephone switches, interactive voice response units (IVR) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center Automatic Call Distribution (ACD), outbound predictive dialing and campaign management; providing temporary use of non-downloadable software used for intelligent contact routing via telephone, email, web, chat, SMS, text, social media and fax; providing temporary use of non-downloadable software used to support the activities of contact center customer service representatives and contact center managers; providing temporary use of non-downloadable software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, social media and facsimile contacts; providing temporary use of non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, data encryption, desktop analytics and PCI compliance; and providing temporary use of non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development
Case File Event Statements
  • 5/12/2016 - 8 years ago
    4 - TEAS AMENDMENT ENTERED BEFORE ATTORNEY ASSIGNED Type: TAEA
  • 4/19/2016 - 8 years ago
    1 - NEW APPLICATION ENTERED Type: NWAP
  • 4/20/2016 - 8 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS
  • 5/12/2016 - 8 years ago
    3 - TEAS VOLUNTARY AMENDMENT RECEIVED Type: PARI
  • 7/31/2016 - 8 years ago
    5 - ASSIGNED TO EXAMINER Type: DOCK
  • 8/2/2016 - 8 years ago
    6 - REMOVED FROM TEAS PLUS Type: RFTP
  • 8/2/2016 - 8 years ago
    7 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 8/2/2016 - 8 years ago
    9 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 8/2/2016 - 8 years ago
    8 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 1/25/2017 - 7 years ago
    10 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 1/25/2017 - 7 years ago
    11 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 1/26/2017 - 7 years ago
    12 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 2/16/2017 - 7 years ago
    13 - FINAL REFUSAL WRITTEN Type: CNFR
  • 2/16/2017 - 7 years ago
    15 - NOTIFICATION OF FINAL REFUSAL EMAILED Type: GNFN
  • 2/16/2017 - 7 years ago
    14 - FINAL REFUSAL E-MAILED Type: GNFR
  • 4/24/2017 - 7 years ago
    16 - TEAS REQUEST FOR RECONSIDERATION RECEIVED Type: ERFR
  • 5/15/2017 - 7 years ago
    17 - ASSIGNED TO LIE Type: ALIE
  • 5/16/2017 - 7 years ago
    19 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 5/16/2017 - 7 years ago
    18 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 7/4/2017 - 7 years ago
    23 - PUBLISHED FOR OPPOSITION Type: PUBO
  • 7/4/2017 - 7 years ago
    24 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED Type: NPUB
  • 5/17/2017 - 7 years ago
    20 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 5/31/2017 - 7 years ago
    21 - LAW OFFICE PUBLICATION REVIEW COMPLETED Type: PREV
  • 6/14/2017 - 7 years ago
    22 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED Type: NONP
  • 11/29/2017 - 6 years ago
    29 - CASE ASSIGNED TO INTENT TO USE PARALEGAL Type: AITU
  • 1/30/2018 - 6 years ago
    34 - REGISTERED-PRINCIPAL REGISTER Type: R.PR
  • 5/19/2021 - 3 years ago
    35 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Type: ASCK
  • 6/16/2021 - 3 years ago
    36 - AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP Type: ASGN
  • 8/29/2017 - 7 years ago
    25 - NOA E-MAILED - SOU REQUIRED FROM APPLICANT Type: NOAM
  • 9/20/2017 - 7 years ago
    26 - TEAS CHANGE OF OWNER ADDRESS RECEIVED Type: COAR
  • 9/20/2017 - 7 years ago
    27 - APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED Type: CHAN
  • 11/15/2017 - 6 years ago
    28 - TEAS STATEMENT OF USE RECEIVED Type: EISU
  • 11/15/2017 - 6 years ago
    30 - USE AMENDMENT FILED Type: IUAF
  • 11/29/2017 - 6 years ago
    31 - STATEMENT OF USE PROCESSING COMPLETE Type: SUPC
  • 12/24/2017 - 6 years ago
    32 - ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED Type: CNPR
  • 12/26/2017 - 6 years ago
    33 - NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED Type: SUNA
  • 9/22/2021 - 2 years ago
    37 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Type: ASCK
  • 6/15/2022 - 2 years ago
    38 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED Type: REAP
  • 6/15/2022 - 2 years ago
    40 - TEAS CHANGE OF CORRESPONDENCE RECEIVED Type: TCCA
  • 6/15/2022 - 2 years ago
    39 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED Type: ARAA
  • 1/29/2024 - 7 months ago
    42 - TEAS SECTION 8 & 15 RECEIVED Type: E815
  • 1/30/2023 - a year ago
    41 - COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED Type: REM1
  • 3/27/2024 - 5 months ago
    43 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Type: ASCK
  • 4/17/2024 - 5 months ago
    44 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Type: ASCK
  • 8/13/2024 - a month ago
    48 - CASE ASSIGNED TO POST REGISTRATION PARALEGAL Type: APRE
  • 8/13/2024 - a month ago
    49 - REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. Type: C15A
  • 8/13/2024 - a month ago
    50 - NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED Type: NA85
  • 7/2/2024 - 2 months ago
    45 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED Type: REAP
  • 7/2/2024 - 2 months ago
    47 - TEAS CHANGE OF CORRESPONDENCE RECEIVED Type: TCCA
  • 7/2/2024 - 2 months ago
    46 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED Type: ARAA