Information
-
Trademark
-
87003011
-
Serial Number
87003011
-
Registration Number
5392419
-
International Classifications
-
Filing Date
April 15, 2016
8 years ago
-
Registration Date
January 30, 2018
6 years ago
-
Transaction Date
August 13, 2024
a month ago
-
Status Date
August 13, 2024
a month ago
-
Published for Opposition Date
July 04, 2017
7 years ago
-
Location Date
August 13, 2024
a month ago
-
First Use Anywhere Date
May 10, 2016
8 years ago
-
First Use In Commerce Date
June 30, 2016
8 years ago
-
Status Code
702
-
Current Location
Historical data usage
Employee Name
WIENER, MICHAEL
-
Attorney Docket Number
ASPT-T428US
Attorney Name
Daniel Bourque
-
Owners
Mark Drawing Code
3
Mark Identification
ASPECTVIA
Case File Statements
- DM0000: The mark consists of the letters "aspect" in lower case black letters followed by the letters "VIA" in capital letters, wherein the letters "V" and "A" are in black and the letter "I" is presented in lime green with a lime green triangle on top of the letter "I".
- PM0001: ASPECT VIA
- CC0000: The color(s) black and lime green is/are claimed as a feature of the mark.
- GS0421: Software as a service (SAAS) services, namely, hosting software for use by others for use in managing and controlling customer contact centers, namely, software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, SMS, text, social media and facsimile contacts; providing temporary use of non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of Central and private telephone switches, interactive voice response units (IVR) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center Automatic Call Distribution (ACD), outbound predictive dialing and campaign management; providing temporary use of non-downloadable software used for intelligent contact routing via telephone, email, web, chat, SMS, text, social media and fax; providing temporary use of non-downloadable software used to support the activities of contact center customer service representatives and contact center managers; providing temporary use of non-downloadable software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, social media and facsimile contacts; providing temporary use of non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, data encryption, desktop analytics and PCI compliance; and providing temporary use of non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development
Case File Event Statements
-
7/31/2016 - 8 years ago
4 - ASSIGNED TO EXAMINER
Type: DOCK
-
4/19/2016 - 8 years ago
1 - NEW APPLICATION ENTERED
Type: NWAP
-
4/20/2016 - 8 years ago
2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Type: NWOS
-
4/21/2016 - 8 years ago
3 - NOTICE OF DESIGN SEARCH CODE E-MAILED
Type: MDSM
-
8/2/2016 - 8 years ago
5 - REMOVED FROM TEAS PLUS
Type: RFTP
-
8/2/2016 - 8 years ago
8 - NOTIFICATION OF NON-FINAL ACTION E-MAILED
Type: GNRN
-
8/2/2016 - 8 years ago
7 - NON-FINAL ACTION E-MAILED
Type: GNRT
-
8/2/2016 - 8 years ago
6 - NON-FINAL ACTION WRITTEN
Type: CNRT
-
1/25/2017 - 7 years ago
9 - TEAS RESPONSE TO OFFICE ACTION RECEIVED
Type: TROA
-
1/25/2017 - 7 years ago
10 - CORRESPONDENCE RECEIVED IN LAW OFFICE
Type: CRFA
-
1/26/2017 - 7 years ago
11 - TEAS/EMAIL CORRESPONDENCE ENTERED
Type: TEME
-
2/16/2017 - 7 years ago
14 - NOTIFICATION OF FINAL REFUSAL EMAILED
Type: GNFN
-
2/16/2017 - 7 years ago
12 - FINAL REFUSAL WRITTEN
Type: CNFR
-
2/16/2017 - 7 years ago
13 - FINAL REFUSAL E-MAILED
Type: GNFR
-
7/4/2017 - 7 years ago
22 - PUBLISHED FOR OPPOSITION
Type: PUBO
-
7/4/2017 - 7 years ago
23 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Type: NPUB
-
8/29/2017 - 7 years ago
24 - NOA E-MAILED - SOU REQUIRED FROM APPLICANT
Type: NOAM
-
4/24/2017 - 7 years ago
15 - TEAS REQUEST FOR RECONSIDERATION RECEIVED
Type: ERFR
-
5/15/2017 - 7 years ago
16 - ASSIGNED TO LIE
Type: ALIE
-
5/16/2017 - 7 years ago
17 - CORRESPONDENCE RECEIVED IN LAW OFFICE
Type: CRFA
-
5/16/2017 - 7 years ago
18 - TEAS/EMAIL CORRESPONDENCE ENTERED
Type: TEME
-
5/17/2017 - 7 years ago
19 - APPROVED FOR PUB - PRINCIPAL REGISTER
Type: CNSA
-
5/31/2017 - 7 years ago
20 - LAW OFFICE PUBLICATION REVIEW COMPLETED
Type: PREV
-
6/14/2017 - 7 years ago
21 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
Type: NONP
-
11/15/2017 - 6 years ago
27 - TEAS STATEMENT OF USE RECEIVED
Type: EISU
-
11/29/2017 - 6 years ago
28 - CASE ASSIGNED TO INTENT TO USE PARALEGAL
Type: AITU
-
5/19/2021 - 3 years ago
34 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Type: ASCK
-
9/20/2017 - 7 years ago
25 - TEAS CHANGE OF OWNER ADDRESS RECEIVED
Type: COAR
-
9/20/2017 - 7 years ago
26 - APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Type: CHAN
-
11/15/2017 - 6 years ago
29 - USE AMENDMENT FILED
Type: IUAF
-
11/30/2017 - 6 years ago
30 - STATEMENT OF USE PROCESSING COMPLETE
Type: SUPC
-
12/24/2017 - 6 years ago
31 - ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
Type: CNPR
-
12/26/2017 - 6 years ago
32 - NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
Type: SUNA
-
1/30/2018 - 6 years ago
33 - REGISTERED-PRINCIPAL REGISTER
Type: R.PR
-
6/16/2021 - 3 years ago
35 - AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Type: ASGN
-
6/15/2022 - 2 years ago
37 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Type: REAP
-
6/15/2022 - 2 years ago
38 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Type: ARAA
-
1/30/2023 - a year ago
40 - COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
Type: REM1
-
1/29/2024 - 7 months ago
41 - TEAS SECTION 8 & 15 RECEIVED
Type: E815
-
9/22/2021 - 2 years ago
36 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Type: ASCK
-
6/15/2022 - 2 years ago
39 - TEAS CHANGE OF CORRESPONDENCE RECEIVED
Type: TCCA
-
7/2/2024 - 2 months ago
44 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Type: REAP
-
3/27/2024 - 5 months ago
42 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Type: ASCK
-
4/17/2024 - 5 months ago
43 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Type: ASCK
-
7/2/2024 - 2 months ago
45 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Type: ARAA
-
8/13/2024 - a month ago
47 - CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Type: APRE
-
8/13/2024 - a month ago
48 - REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
Type: C15A
-
8/13/2024 - a month ago
49 - NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
Type: NA85
-
7/2/2024 - 2 months ago
46 - TEAS CHANGE OF CORRESPONDENCE RECEIVED
Type: TCCA