TREA

87301417 - BOTCRM

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Information

  • Trademark
  • 87301417
  • Serial Number
    87301417
  • Filing Date
    January 13, 2017
    9 years ago
  • Transaction Date
    November 09, 2017
    8 years ago
  • Status Date
    November 09, 2017
    8 years ago
  • Location Date
    November 09, 2017
    8 years ago
  • Status Code
    602
  • Current Location
    LAW OFFICE 117 - EXAMINING ATTORNEY ASSIGNED
    Employee Name
    SEVERSON, KAREN PATRIC
  • Attorney Docket Number
    META-002-WTM
    Attorney Name
    Patrick Reilly
    Law Office Assigned Location Code
    M80
  • Owners
Information
Mark Drawing Code
4000
Mark Identification
BOTCRM
Case File Statements
  • GS0091: Computer software adapted to simulate a responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Computer software adapted for integration with communications technology that is enabled to engage in responsive conversation with human users, hardware devices or software applications by means of bi-directional auditory or textual communication and providing customer relationship management features, engagement metrics, analytics, promotional and marketing campaign management; Computer software adapted to enable users to send and receive textual or auditory verbal messages to and from one or more chatbots within a same or a related communications session with a user; Computer software adapted to enable users to send and receive textual or auditory verbal messages to and from one or more chatbots to interact with a human within a same or a related communications session with a user; Computer software adapted to enable two or more chatbots to interact with one another and a user within a same or a related communications session; Computer software adapted to enable two or more chatbots to interact with one another within a same or a related communications session; Computer software adapted to enable audio data messaging and scheduling; Computer software adapted to enable documentation and analysis of chatbot and user interaction histories and user profile data, namely, user profile data specifying user locations, user genders, references to chatbot messaging scheduling, delivery and content and messaging, and user behavior
  • GS0421: Software as a service (SAAS) services featuring software adapted to simulate a responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Software as a service (SAAS) services featuring software adapted for integration with communications technology that is enabled to engage in responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Software as a service (SAAS) services featuring software adapted to enable users to send and receive textual or auditory verbal messages to and from two or more chatbots within a same or a related communications session with a user; Software as a service (SAAS) services featuring software adapted to enable to or more chatbots to interact with one another and a user within a same or a related communications session; Software as a service (SAAS) services featuring software adapted to enable audio data messaging and scheduling; Software as a service (SAAS) services featuring software adapted to enable documentation and analysis of chatbot and user interaction histories and user profile data, namely, user profile data specifying user locations, user genders, references to chatbot messaging scheduling, delivery and content and messaging, and user behavior; Platform as a service (PAAS) featuring software adapted for integration with communications technology that is enabled to engage in responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Platform as a service (PAAS) featuring computer software platforms adapted to simulate a responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Platform as a service (PAAS) featuring software services adapted to enable users to send and receive textual or auditory verbal messages to and from two or more chatbots within a same or a related communications session with a user; Platform as a service (PAAS) featuring software services adapted to enable to or more chatbots to interact with one another and a user within a same or a related communications session; Platform as a service (SAAS) featuring software services adapted to enable audio data messaging and scheduling; Software as a service (SAAS) featuring software services adapted to enable documentation and analysis of chatbot and user interaction histories and user profile data, namely, user profile data specifying user locations, user genders, references to chatbot messaging scheduling, delivery and content and messaging, and user behavior
  • PM0001: CHATBOT CUSTOMER RELATIONSHIP MANAGEMENT
Case File Event Statements
  • 11/9/2017 - 8 years ago
    10 - ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND Type: MAB2
  • 11/9/2017 - 8 years ago
    9 - ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE Type: ABN2
  • 4/13/2017 - 8 years ago
    8 - NOTIFICATION OF EXAMINER'S AMENDMENT/PRIORITY ACTION E-MAILED Type: GEAN
  • 4/13/2017 - 8 years ago
    7 - EXAMINER'S AMENDMENT/PRIORITY ACTION E-MAILED Type: GEAP
  • 4/13/2017 - 8 years ago
    6 - COMBINED EXAMINER'S AMENDMENT/PRIORITY ACTION AUTOMATIC ENTRY Type: EPEN
  • 4/13/2017 - 8 years ago
    5 - EXAMINERS AMENDMENT AND/OR PRIORITY ACTION - COMPLETED Type: CPEA
  • 4/10/2017 - 8 years ago
    4 - ASSIGNED TO EXAMINER Type: DOCK
  • 1/24/2017 - 9 years ago
    3 - NOTICE OF PSEUDO MARK E-MAILED Type: MPMK
  • 1/23/2017 - 9 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM Type: NWOS
  • 1/17/2017 - 9 years ago
    1 - NEW APPLICATION ENTERED IN TRAM Type: NWAP