GS0351: Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service
Case File Event Statements
1/20/2017 - 8 years ago
1 - NEW APPLICATION ENTEREDType:NWAP
1/25/2017 - 8 years ago
2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTEREDType:NWOS
4/12/2017 - 8 years ago
3 - ASSIGNED TO EXAMINERType:DOCK
4/25/2017 - 7 years ago
4 - EXAMINERS AMENDMENT -WRITTENType:CNEA
4/25/2017 - 7 years ago
5 - EXAMINERS AMENDMENT E-MAILEDType:GNEA
4/25/2017 - 7 years ago
6 - NOTIFICATION OF EXAMINERS AMENDMENT E-MAILEDType:GNEN
4/25/2017 - 7 years ago
7 - EXAMINER'S AMENDMENT ENTEREDType:XAEC
4/26/2017 - 7 years ago
8 - APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTERType:CNTA
6/6/2017 - 7 years ago
9 - ASSIGNED TO LIEType:ALIE
6/7/2017 - 7 years ago
10 - LAW OFFICE PUBLICATION REVIEW COMPLETEDType:PREV
7/11/2017 - 7 years ago
11 - REGISTERED-SUPPLEMENTAL REGISTERType:R.SR
6/20/2018 - 6 years ago
12 - AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIPType:ASGN
7/11/2022 - 2 years ago
13 - COURTESY REMINDER - SEC. 8 (6-YR) E-MAILEDType:REM1