TREA

87304803 - IVR2CHAT

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Information

  • Trademark
  • 87304803
  • Serial Number
    87304803
  • Registration Number
    5298518
  • Filing Date
    January 17, 2017
    7 years ago
  • Registration Date
    September 26, 2017
    7 years ago
  • Transaction Date
    May 14, 2024
    4 months ago
  • Status Date
    April 05, 2024
    5 months ago
  • Location Date
    September 26, 2017
    7 years ago
  • First Use Anywhere Date
    December 31, 2013
    10 years ago
  • First Use In Commerce Date
    December 31, 2013
    10 years ago
  • Status Code
    710
  • Current Location
    PUBLICATION AND ISSUE SECTION
    Employee Name
    BUSH, KAREN K
  • Attorney Docket Number
    110524-4000
    Attorney Name
    Michael Glenn
    Law Office Assigned Location Code
    L80
  • Owners
Information
Mark Drawing Code
4
Mark Identification
IVR2CHAT
Case File Statements
  • GS0381: Telecommunications services, namely, the electronic transmission of data by voice and speech activated operation by others of a computer through means of voice commands
  • PM0001: IVR TO CHAT
  • GS0351: Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle
  • GS0421: Developing, managing, and maintaining enterprise-grade, integrated speech customer contact software applications
Case File Event Statements
  • 1/20/2017 - 7 years ago
    1 - NEW APPLICATION ENTERED Type: NWAP
  • 1/25/2017 - 7 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS
  • 1/26/2017 - 7 years ago
    3 - NOTICE OF PSEUDO MARK E-MAILED Type: MPMK
  • 4/12/2017 - 7 years ago
    4 - ASSIGNED TO EXAMINER Type: DOCK
  • 4/25/2017 - 7 years ago
    5 - EXAMINERS AMENDMENT -WRITTEN Type: CNEA
  • 4/25/2017 - 7 years ago
    6 - EXAMINERS AMENDMENT E-MAILED Type: GNEA
  • 4/25/2017 - 7 years ago
    7 - NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED Type: GNEN
  • 4/25/2017 - 7 years ago
    8 - EXAMINER'S AMENDMENT ENTERED Type: XAEC
  • 4/26/2017 - 7 years ago
    9 - APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER Type: CNTA
  • 6/6/2017 - 7 years ago
    10 - ASSIGNED TO LIE Type: ALIE
  • 6/7/2017 - 7 years ago
    11 - LAW OFFICE PUBLICATION REVIEW COMPLETED Type: PREV
  • 6/20/2017 - 7 years ago
    12 - WITHDRAWN FROM PUB - OG REVIEW QUERY Type: PBCR
  • 7/6/2017 - 7 years ago
    13 - PREVIOUS ALLOWANCE COUNT WITHDRAWN Type: ZZZX
  • 8/1/2017 - 7 years ago
    14 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 8/1/2017 - 7 years ago
    15 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 8/1/2017 - 7 years ago
    16 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 8/15/2017 - 7 years ago
    17 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 8/15/2017 - 7 years ago
    18 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 8/16/2017 - 7 years ago
    19 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 8/22/2017 - 7 years ago
    20 - APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER Type: CNTA
  • 8/22/2017 - 7 years ago
    21 - LAW OFFICE PUBLICATION REVIEW COMPLETED Type: PREV
  • 9/26/2017 - 7 years ago
    22 - REGISTERED-SUPPLEMENTAL REGISTER Type: R.SR
  • 6/20/2018 - 6 years ago
    23 - AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP Type: ASGN
  • 9/26/2022 - 2 years ago
    24 - COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED Type: REM1
  • 4/5/2024 - 5 months ago
    25 - CANCELLED SEC. 8 (6-YR) Type: C8..