TREA

87557172 - MAKE SUPPORT YOUR COMPETITIVE ADVANTAGE

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Information

  • Trademark
  • 87557172
  • Serial Number
    87557172
  • Filing Date
    August 04, 2017
    6 years ago
  • Transaction Date
    February 22, 2021
    3 years ago
  • Status Date
    February 22, 2021
    3 years ago
  • Published for Opposition Date
    May 22, 2018
    6 years ago
  • Location Date
    July 17, 2018
    5 years ago
  • Status Code
    606
  • Current Location
    INTENT TO USE SECTION
    Employee Name
    NADELMAN, ANDREA KOYNE
  • Attorney Docket Number
    6937.30609
    Attorney Name
    David Greenbaum
    Law Office Assigned Location Code
    M10
  • Owners
Information
Mark Drawing Code
4000
Mark Identification
MAKE SUPPORT YOUR COMPETITIVE ADVANTAGE
Case File Statements
  • GS0351: Telephone call services, namely, logging in the nature of tracking and monitoring call volume to and for customer services and customer support agents for business purposes, and supervising telephone calls, namely, providing business supervision in the field of customer service
  • GS0381: Communications services in the nature of video broadcasting services over the Internet or other communications network featuring the uploaded, posted and tagged videos of others wherein users have the ability to share videos or screenshots in real-time; computer telephony services and providing chat lines utilizing the internet via computer and communications networks including via software applications, computer websites, and toll-free telephone numbers by utilizing a holistic customer interaction platform; Call recording services; telephone call routing services, namely, queuing, routing, transferring, conferencing, and recording calls to and for customer service and customer support agents; providing voice chat services; Unified communications as a service (UCaaS), namely, providing communications services in the nature of instant messaging services; electronic and digital voice transmission, electronic and digital data transmission, audio and video calling services, namely, telephone communications and video telephone services, conferencing services, namely, web conferencing services and providing telephone conferencing services, and video chat in the nature of video conferencing services
  • GS0421: Software as a service (SaaS) featuring software for use in managing call centers and contact centers, database management, for service desk management; Software as a service (SaaS) featuring software for contact center interaction management; Software as a service (SaaS) featuring software for call center interaction management; customization and implementation of computer software for contact center management; Providing online non-downloadable cloud computing software for contact center data management; Software as a service (SaaS) featuring software for contact center interaction management; Providing online nondownloadable customer interaction software that facilitates the customer communications experience; Software as a service (SaaS) featuring software that enables voice and chat communications via computer and communications networks including via software applications, computer websites, and via toll-free telephone numbers by utilizing a holistic customer interaction platform; Software as a service (SaaS) featuring software for providing customer service and customer support, namely, for use in customer relationship management (CRM); Software as a service (SaaS) featuring software for managing and tracking customer service agent performance and workflow; Software as a service (SaaS) featuring software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents; Software as a service (SaaS) for managing an omnichannel communications customer experience, namely, software for management of customer communication experiences; Platform as a service (PaaS) featuring computer software platforms for call center and contact center interaction management
Case File Event Statements
  • 2/22/2021 - 3 years ago
    43 - ABANDONMENT NOTICE E-MAILED - NO USE STATEMENT FILED Type: MAB6
  • 2/22/2021 - 3 years ago
    42 - ABANDONMENT - NO USE STATEMENT FILED Type: ABN6
  • 7/18/2020 - 3 years ago
    41 - NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED Type: EXRA
  • 7/16/2020 - 3 years ago
    40 - EXTENSION 4 GRANTED Type: EX4G
  • 7/16/2020 - 3 years ago
    39 - EXTENSION 4 FILED Type: EXT4
  • 7/16/2020 - 3 years ago
    38 - TEAS EXTENSION RECEIVED Type: EEXT
  • 7/14/2020 - 3 years ago
    37 - TEAS CHANGE OF CORRESPONDENCE RECEIVED Type: TCCA
  • 7/14/2020 - 3 years ago
    36 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED Type: ARAA
  • 7/14/2020 - 3 years ago
    35 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED Type: REAP
  • 1/17/2020 - 4 years ago
    34 - NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED Type: EXRA
  • 1/15/2020 - 4 years ago
    33 - EXTENSION 3 GRANTED Type: EX3G
  • 1/15/2020 - 4 years ago
    32 - EXTENSION 3 FILED Type: EXT3
  • 1/15/2020 - 4 years ago
    31 - TEAS EXTENSION RECEIVED Type: EEXT
  • 7/18/2019 - 4 years ago
    30 - NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED Type: EXRA
  • 7/16/2019 - 4 years ago
    29 - EXTENSION 2 GRANTED Type: EX2G
  • 7/16/2019 - 4 years ago
    28 - EXTENSION 2 FILED Type: EXT2
  • 7/16/2019 - 4 years ago
    27 - TEAS EXTENSION RECEIVED Type: EEXT
  • 1/16/2019 - 5 years ago
    26 - NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED Type: EXRA
  • 1/14/2019 - 5 years ago
    25 - EXTENSION 1 GRANTED Type: EX1G
  • 1/14/2019 - 5 years ago
    24 - EXTENSION 1 FILED Type: EXT1
  • 1/14/2019 - 5 years ago
    23 - TEAS EXTENSION RECEIVED Type: EEXT
  • 1/14/2019 - 5 years ago
    22 - APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED Type: CHAN
  • 1/14/2019 - 5 years ago
    21 - TEAS CHANGE OF OWNER ADDRESS RECEIVED Type: COAR
  • 7/17/2018 - 5 years ago
    20 - NOA E-MAILED - SOU REQUIRED FROM APPLICANT Type: NOAM
  • 5/22/2018 - 6 years ago
    19 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED Type: NPUB
  • 5/22/2018 - 6 years ago
    18 - PUBLISHED FOR OPPOSITION Type: PUBO
  • 5/2/2018 - 6 years ago
    17 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED Type: NONP
  • 4/18/2018 - 6 years ago
    16 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 4/17/2018 - 6 years ago
    15 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 4/17/2018 - 6 years ago
    14 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 4/16/2018 - 6 years ago
    13 - ASSIGNED TO LIE Type: ALIE
  • 4/6/2018 - 6 years ago
    12 - NOTICE OF REVIVAL - E-MAILED Type: NREV
  • 4/5/2018 - 6 years ago
    11 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 4/5/2018 - 6 years ago
    10 - PETITION TO REVIVE-GRANTED Type: PETG
  • 4/5/2018 - 6 years ago
    9 - TEAS PETITION TO REVIVE RECEIVED Type: PROA
  • 2/28/2018 - 6 years ago
    8 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED Type: ARAA
  • 2/28/2018 - 6 years ago
    7 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED Type: REAP
  • 9/20/2017 - 6 years ago
    6 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 9/20/2017 - 6 years ago
    5 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 9/20/2017 - 6 years ago
    4 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 9/20/2017 - 6 years ago
    3 - ASSIGNED TO EXAMINER Type: DOCK
  • 8/9/2017 - 6 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM Type: NWOS
  • 8/8/2017 - 6 years ago
    1 - NEW APPLICATION ENTERED IN TRAM Type: NWAP