88660617 - DIRECTLY

Information

  • Trademark
  • 88660617
  • Serial Number
    88660617
  • Registration Number
    6383345
  • Filing Date
    October 18, 2019
    6 years ago
  • Registration Date
    June 15, 2021
    4 years ago
  • Transaction Date
    May 10, 2025
    a year ago
  • Status Date
    June 15, 2021
    4 years ago
  • Published for Opposition Date
    March 30, 2021
    5 years ago
  • Location Date
    June 15, 2021
    4 years ago
  • First Use Anywhere Date
    December 03, 2012
    13 years ago
  • First Use In Commerce Date
    December 03, 2012
    13 years ago
  • Status Code
    700
  • Current Location
    PUBLICATION AND ISSUE SECTION
    Employee Name
    BENMAMAN, ALICE
  • Attorney Docket Number
    346481-20000
    Attorney Name
    Judd D. Lauter
    Law Office Assigned Location Code
    M70
  • Owners
Mark Drawing Code
4
Mark Identification
DIRECTLY
Case File Statements
  • GS0091: Downloadable computer software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; downloadable computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses and product troubleshooting and routing support requests to live responders; downloadable computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customers; downloadable computer software for use in messaging in the fields of customer relationship management, customer service, and customer support
  • GS0421: Platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses, and product troubleshooting; platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customers
Case File Event Statements
  • 10/22/2019 - 6 years ago
    1 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS
  • 1/24/2020 - 6 years ago
    4 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 1/24/2020 - 6 years ago
    5 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 7/24/2020 - 5 years ago
    7 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 7/24/2020 - 5 years ago
    6 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 1/24/2020 - 6 years ago
    2 - ASSIGNED TO EXAMINER Type: DOCK
  • 1/24/2020 - 6 years ago
    3 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 7/25/2020 - 5 years ago
    8 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 8/10/2020 - 5 years ago
    10 - FINAL REFUSAL E-MAILED Type: GNFR
  • 8/10/2020 - 5 years ago
    9 - FINAL REFUSAL WRITTEN Type: CNFR
  • 8/10/2020 - 5 years ago
    11 - NOTIFICATION OF FINAL REFUSAL EMAILED Type: GNFN
  • 2/9/2021 - 5 years ago
    13 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 2/9/2021 - 5 years ago
    12 - TEAS REQUEST FOR RECONSIDERATION RECEIVED Type: ERFR
  • 2/10/2021 - 5 years ago
    14 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 2/25/2021 - 5 years ago
    15 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 3/19/2021 - 5 years ago
    17 - ASSIGNED TO EXAMINER Type: DOCK
  • 3/30/2021 - 5 years ago
    18 - PUBLISHED FOR OPPOSITION Type: PUBO
  • 3/30/2021 - 5 years ago
    19 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED Type: NPUB
  • 3/10/2021 - 5 years ago
    16 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED Type: NONP
  • 6/15/2021 - 4 years ago
    20 - REGISTERED-PRINCIPAL REGISTER Type: R.PR
  • 5/5/2025 - a year ago
    24 - TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS Type: EWAF
  • 5/5/2025 - a year ago
    23 - TEAS CHANGE OF CORRESPONDENCE RECEIVED Type: TCCA
  • 5/5/2025 - a year ago
    21 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED Type: REAP
  • 5/5/2025 - a year ago
    22 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED Type: ARAA