TREA

90047632 - MODERN CHAT

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Information

  • Trademark
  • 90047632
  • Serial Number
    90047632
  • Registration Number
    6298681
  • Filing Date
    July 10, 2020
    4 years ago
  • Registration Date
    March 23, 2021
    3 years ago
  • Transaction Date
    July 01, 2021
    3 years ago
  • Status Date
    March 23, 2021
    3 years ago
  • Published for Opposition Date
    January 05, 2021
    3 years ago
  • Location Date
    March 23, 2021
    3 years ago
  • First Use Anywhere Date
    April 07, 2020
    4 years ago
  • First Use In Commerce Date
    April 07, 2020
    4 years ago
  • Status Code
    700
  • Current Location
    PUBLICATION AND ISSUE SECTION
    Employee Name
    CLYBURN, CARLA DIONNE
  • Attorney Docket Number
    KHO-103TM
    Attorney Name
    Scott S. Kokka
    Law Office Assigned Location Code
    M10
  • Owners
Information
Mark Drawing Code
4000
Mark Identification
MODERN CHAT
Case File Statements
  • D10000: "CHAT"
  • GS0421: Online non-downloadable software for providing a platform to enable businesses to provide and obtain customer support, to assist in providing customer engagement tools, marketing, customer care, online commerce, and messaging to customers, and for facilitating interaction, connections, and digital communication and messaging conversations; Providing temporary use of online non-downloadable software for businesses and customers to engage with each other via electronic messaging and transmission of text, data, graphics, images, documents and multimedia; Providing temporary use of online non-downloadable software for enabling businesses to provide customer support, to assist in providing customer engagement tools, marketing, customer care, online commerce, and messaging to customers; Online non-downloadable software for providing a platform featuring software for connecting businesses and customers, namely, software for businesses to design, configure, and automate personalized customer experiences by delivering actionable mobile messages or other electronic communications; Providing temporary use of online non-downloadable software to provide a conversational interface between consumers and businesses by permitting businesses to communicate with their customers for the purposes of providing technical support, customer support, customer engagement, customer service, promoting products and services for sale via a messaging interface; Online non-downloadable software for businesses to view, analyze and import customer engagement data; Providing temporary use of online non-downloadable software for connecting businesses and customers, namely, software designed to enable businesses and their customers to communicate electronically by accessing a network of customer data; Providing temporary use of online non-downloadable software for providing customers with a live messaging interface on a business's website; Providing temporary use of online non-downloadable software featuring artificial intelligence-based communication for providing and facilitating customer engagement, customer service, and customer support; Application service provider featuring application programming interface (API) software for integration of third party applications with an online non-downloadable software platform for creating, managing, and operating online customer support communities, data storage, searching, retrieval, monitoring, and analysis of data; Providing online non-downloadable software including application programming interfaces (APIs) for use by third party applications and platforms to create, manage, and operate online customer support communities, data storage, searching, retrieval, monitoring, and analysis of online social media and online social network data; Providing online non-downloadable software for creating, managing, and operating online customer communities to capture, facilitate, manage, moderate, curate, analyze and share online user conversations between a business and consumers, gathering consumer feedback, and capturing recommendations; Providing online non-downloadable software for creating, managing, and operating online customer communities to capture and manage information on consumer demographics, consumer products and services, and consumer preferences for improving customer support, sales, marketing and product development; Providing online non-downloadable software for social media management, managing and enhancing customer care and managing and enhancing customer relationship management; Maintenance of computer software in the fields of social media management, managing and enhancing customer care and managing and enhancing customer relationship management
Case File Event Statements
  • 3/23/2021 - 3 years ago
    14 - REGISTERED-PRINCIPAL REGISTER Type: R.PR
  • 1/5/2021 - 3 years ago
    13 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED Type: NPUB
  • 1/5/2021 - 3 years ago
    12 - PUBLISHED FOR OPPOSITION Type: PUBO
  • 12/16/2020 - 4 years ago
    11 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED Type: NONP
  • 11/29/2020 - 4 years ago
    10 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 11/26/2020 - 4 years ago
    9 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 11/25/2020 - 4 years ago
    8 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 11/25/2020 - 4 years ago
    7 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 10/28/2020 - 4 years ago
    6 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 10/28/2020 - 4 years ago
    5 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 10/28/2020 - 4 years ago
    4 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 10/20/2020 - 4 years ago
    3 - ASSIGNED TO EXAMINER Type: DOCK
  • 8/6/2020 - 4 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM Type: NWOS
  • 7/14/2020 - 4 years ago
    1 - NEW APPLICATION ENTERED IN TRAM Type: NWAP