TREA

97139051

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Information

  • Trademark
  • 97139051
  • Serial Number
    97139051
  • Registration Number
    7197162
  • Filing Date
    November 23, 2021
    3 years ago
  • Registration Date
    October 17, 2023
    a year ago
  • Transaction Date
    October 17, 2023
    a year ago
  • Status Date
    October 17, 2023
    a year ago
  • Published for Opposition Date
    December 13, 2022
    2 years ago
  • Location Date
    September 08, 2023
    a year ago
  • First Use Anywhere Date
    March 29, 2022
    2 years ago
  • First Use In Commerce Date
    March 29, 2022
    2 years ago
  • Status Code
    700
  • Current Location
    PUBLICATION AND ISSUE SECTION
    Employee Name
    SOLANO, CARLITA JAYE
  • Attorney Docket Number
    T-610683-US
    Attorney Name
    Jacqueline Zion
    Law Office Assigned Location Code
    O10
  • Owners
Information
Mark Drawing Code
2000
Case File Statements
  • DM0000: The mark consists of two horizontal squares and a diagonal curved line under and to the right of the squares.
  • GS0091: recorded computer software, downloadable computer software and downloadable computer applications software for data management, analysis, interpretation, identification, and reporting for use in the fields of employee and customer experience and support incorporating omnichannel routing, analytics, artificial intelligence, and automation to perform functions for workforce optimization, customer journey optimization, performance management; downloadable computer software, namely, application program interfaces for integrated voice infrastructure and turnkey telephony equipment; downloadable computer software for data gathering, processing and analyzing of employee persona, employee engagement and profile building, employee interaction behaviors with customers, employee skills, employee customer satisfaction scores, employee average handle time, employee education, tenure, training, coaching, scheduling, schedule, policy, program adherence, schedule, project preferences, goals, evaluation history and past experience for the purpose of improving customer service, experience and satisfaction, improving employee and workforce performance and employee empowerment in the field of employee work performance; downloadable computer software for data management, analysis, interpretation and identification of employee performance, employee success modeling, employee behavioral analytics, employee real-time analytics and guidance, employee agent guidance and employee process automation, reporting and decision support in the field of contact center operational efficiency, customer service and experience for the purpose of improving sales and marketing effectiveness, employee work performance, employee empowerment and employee flexibility within the contact and engagement center operation; downloadable computer software in the field of audio search and transcription technology, namely, software for collecting, indexing, enabling searching of, and providing analytics relating to recorded media; downloadable computer software in the field of audio search and transcription technology, namely, software for embedding phonetic search technology in computer applications
  • CC0000: Color is not claimed as a feature of the mark.
  • GS0421: Cloud-based computer software, namely, temporary use of online, non-downloadable computer software and non-downloadable computer applications for data management, analysis, interpretation, identification, and reporting for use in the fields of employee and customer computer software incorporating omnichannel routing, analytics, artificial intelligence, and automation to perform functions for workforce optimization, customer journey optimization, performance management; providing temporary use of online, non-downloadable software in the nature of application program interfaces for integrated voice infrastructure and turnkey telephony equipment; application service provider featuring software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties, callers or customers for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; application service provider featuring software for scheduling, surveying, monitoring, supervising, rating, reviewing managing, performance forecasting, call, video recording, analyzing and training employees for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; application service provider featuring an application software development tool for use in customizing telecommunication service applications, namely, software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties, callers or customers for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; and technical support services, namely, troubleshooting of computer software problems; computer software consultation; providing information relating to computer software maintenance, use and development
Case File Event Statements
  • 10/17/2023 - a year ago
    23 - NOTICE OF REGISTRATION CONFIRMATION EMAILED Type: NRCC
  • 10/17/2023 - a year ago
    22 - REGISTERED-PRINCIPAL REGISTER Type: R.PR
  • 9/9/2023 - a year ago
    21 - NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED Type: SUNA
  • 9/8/2023 - a year ago
    20 - ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED Type: CNPR
  • 8/7/2023 - a year ago
    19 - STATEMENT OF USE PROCESSING COMPLETE Type: SUPC
  • 7/25/2023 - a year ago
    18 - USE AMENDMENT FILED Type: IUAF
  • 8/7/2023 - a year ago
    17 - CASE ASSIGNED TO INTENT TO USE PARALEGAL Type: AITU
  • 7/25/2023 - a year ago
    16 - TEAS STATEMENT OF USE RECEIVED Type: EISU
  • 2/7/2023 - a year ago
    15 - NOA E-MAILED - SOU REQUIRED FROM APPLICANT Type: NOAM
  • 12/13/2022 - 2 years ago
    14 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED Type: NPUB
  • 12/13/2022 - 2 years ago
    13 - PUBLISHED FOR OPPOSITION Type: PUBO
  • 11/23/2022 - 2 years ago
    12 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED Type: NONP
  • 11/8/2022 - 2 years ago
    11 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 10/27/2022 - 2 years ago
    10 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 10/27/2022 - 2 years ago
    9 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 10/27/2022 - 2 years ago
    8 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 9/9/2022 - 2 years ago
    7 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 9/9/2022 - 2 years ago
    6 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 9/9/2022 - 2 years ago
    5 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 9/5/2022 - 2 years ago
    4 - ASSIGNED TO EXAMINER Type: DOCK
  • 11/30/2021 - 3 years ago
    3 - NOTICE OF DESIGN SEARCH CODE E-MAILED Type: MDSC
  • 11/29/2021 - 3 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS
  • 11/26/2021 - 3 years ago
    1 - NEW APPLICATION ENTERED Type: NWAP