97163024 - CUSTOMER INTELLIGENCE & INSIGHTS

Information

  • Trademark
  • 97163024
  • Serial Number
    97163024
  • Filing Date
    December 08, 2021
    4 years ago
  • Transaction Date
    July 16, 2025
    7 months ago
  • Status Date
    July 15, 2025
    7 months ago
  • Location Date
    April 04, 2025
    10 months ago
  • Status Code
    760
  • Current Location
    TMEG LAW OFFICE 104
    Employee Name
    SMITH, TARYN
  • Attorney Docket Number
    TATA 2113335
    Attorney Name
    CHARLES T. J. WEIGELL
    Law Office Assigned Location Code
    L40
  • Owners
Mark Drawing Code
4
Mark Identification
CUSTOMER INTELLIGENCE & INSIGHTS
Case File Statements
  • GS0091: Downloadable computer software for data analysis; Downloadable computer software platforms for data analysis; computer hardware and recorded computer software being recorded cloud computing software for data analysis; Downloadable artificial intelligence and machine learning software for data analysis; Downloadable software for cognitive computing and data-driven analytics; Downloadable machine learning software used in computer predictive analytics program for data analysis; Downloadable computer software for the analysis of business data; downloadable computer software for remote monitoring of computer networks and data analysis; downloadable customer analytics software for providing actionable AI-ML and data-driven insights in the nature of data analytics and delivering these analytics for hyper personalized customer experiences at the right time over customers' preferred channels; Downloadable computer software for use in customer relationship management (CRM); downloadable computer software using artificial intelligence for data analysis; Recorded computer software for analysing customers behaviour to help businesses provide personalised customer experiences to end users in the business, retail, marketing, banking, insurance and communication fields
  • PM0001: CUSTOMER INTELLIGENCE AND INSIGHTS
  • GS0351: Computerized database management; Computerized database management in the nature of compilation and systematization of data into computer databases; Commercial business data analysis; computer file management; updating and maintenance of data in computer databases; data processing services; automated data processing services; providing a secured access database via the internet through which documents and images can be viewed, copied, and printed for purposes of conducting corporate transactions; electronic data processing services; advisory services for business management; customer service management for others; customer relationship management; assistance, advisory services and consultancy with respect to business planning, business data analysis, business management, business organization, marketing and customer business data analysis; electronic data processing consultancy; online media monitoring services using computer software to automatically monitor internet websites and online publications for customer-specified topics and to capture relevant content on those topics, and providing documentation and analysis of that online content to others for business purposes
  • GS0421: Design and development of computer hardware and software; development of computer platforms; computer services, namely, computer programming, computer software development, and computer systems analysis; software as a service (SAAS) featuring software using machine learning for data analytics; computer services in the nature of computer software development for securing computer data; technical data analysis services in the nature of water meter reading and data analysis; design of computer hardware and software for commercial analysis and reporting; providing temporary use of non-downloadable computer software for business data analysis; cloud-hosted data protection services in the nature of cloud-hosted computer security threat analysis for protecting data; research, design and development of computer software relating to software application solutions; providing on-line non-downloadable software for use in customer relationship management; providing non-downloadable customer analytics software for providing actionable AI-ML and data-driven insights in the nature of data analytics and delivering these analytics to customers for hyper personalized customer experiences at the right time over customers' preferred channels; providing customized computer searching services, namely, searching and retrieving information at the customer's specific request via telephone, internets and global computer networks; providing temporary use of on-line non-downloadable cloud computing software for analyzing customers behavior to help businesses provide personalized customer experience to end users in the business, retail, marketing, banking, insurance and communication fields
Case File Event Statements
  • 12/11/2021 - 4 years ago
    1 - NEW APPLICATION ENTERED Type: NWAP
  • 12/14/2021 - 4 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS
  • 4/19/2022 - 3 years ago
    5 - PRELIMINARY/VOLUNTARY AMENDMENT - ENTERED Type: AMPX
  • 5/14/2022 - 3 years ago
    6 - ASSIGNED TO EXAMINER Type: DOCK
  • 5/25/2022 - 3 years ago
    9 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 4/12/2022 - 3 years ago
    3 - TEAS VOLUNTARY AMENDMENT RECEIVED Type: PARI
  • 4/15/2022 - 3 years ago
    4 - ASSIGNED TO LIE Type: ALIE
  • 5/25/2022 - 3 years ago
    8 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 5/25/2022 - 3 years ago
    7 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 11/21/2022 - 3 years ago
    10 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 11/22/2022 - 3 years ago
    12 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 11/21/2022 - 3 years ago
    11 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 1/12/2023 - 3 years ago
    13 - ASSIGNED TO EXAMINER Type: DOCK
  • 12/18/2023 - 2 years ago
    17 - SUSPENSION CHECKED - TO ATTORNEY FOR ACTION Type: RCCK
  • 8/23/2024 - a year ago
    20 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 8/23/2024 - a year ago
    19 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 8/23/2024 - a year ago
    18 - TEAS RESPONSE TO SUSPENSION INQUIRY RECEIVED Type: ERSI
  • 4/6/2023 - 2 years ago
    14 - SUSPENSION LETTER WRITTEN Type: CNSL
  • 4/6/2023 - 2 years ago
    15 - LETTER OF SUSPENSION E-MAILED Type: GNSL
  • 4/6/2023 - 2 years ago
    16 - NOTIFICATION OF LETTER OF SUSPENSION E-MAILED Type: GNS3
  • 1/6/2025 - a year ago
    21 - SUSPENSION CHECKED - TO ATTORNEY FOR ACTION Type: RCCK
  • 1/15/2025 - a year ago
    23 - FINAL REFUSAL E-MAILED Type: GNFR
  • 1/15/2025 - a year ago
    22 - FINAL REFUSAL WRITTEN Type: CNFR
  • 3/31/2025 - 10 months ago
    26 - APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED Type: XELG
  • 3/31/2025 - 10 months ago
    25 - APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED Type: XELR
  • 4/4/2025 - 10 months ago
    28 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 4/4/2025 - 10 months ago
    27 - TEAS REQUEST FOR RECONSIDERATION RECEIVED Type: ERFR
  • 4/4/2025 - 10 months ago
    29 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 7/15/2025 - 7 months ago
    30 - EXPARTE APPEAL RECEIVED AT TTAB Type: EXAF
  • 7/15/2025 - 7 months ago
    31 - JURISDICTION RESTORED TO EXAMINING ATTORNEY Type: JURT
  • 7/15/2025 - 7 months ago
    32 - EX PARTE APPEAL-INSTITUTED Type: EXPI
  • 1/15/2025 - a year ago
    24 - NOTIFICATION OF FINAL REFUSAL EMAILED Type: GNFN