GS0091: Computer software, namely, downloadable software used for customer service solutions, namely, measuring the effectiveness and nature of customer service solutions
DS0000: "CONVERSATION SCORE"
GS0421: Providing online non-downloadable software used for customer service solutions, namely, measuring the effectiveness and nature of customer service solutions; Providing temporary use of non-downloadable software used for customer service solutions, namely, software for customer engagement and online messaging and chat services
Case File Event Statements
2/8/2022 - 2 years ago
2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTEREDType:NWOS
2/7/2022 - 2 years ago
1 - NEW APPLICATION ENTEREDType:NWAP
3/12/2022 - 2 years ago
4 - NON-FINAL ACTION WRITTENType:CNRT
3/5/2022 - 2 years ago
3 - ASSIGNED TO EXAMINERType:DOCK
3/12/2022 - 2 years ago
5 - NON-FINAL ACTION E-MAILEDType:GNRT
3/12/2022 - 2 years ago
6 - NOTIFICATION OF NON-FINAL ACTION E-MAILEDType:GNRN
9/12/2022 - 2 years ago
7 - TEAS RESPONSE TO OFFICE ACTION RECEIVEDType:TROA
9/12/2022 - 2 years ago
8 - CORRESPONDENCE RECEIVED IN LAW OFFICEType:CRFA
9/13/2022 - 2 years ago
9 - TEAS/EMAIL CORRESPONDENCE ENTEREDType:TEME
10/12/2022 - 2 years ago
10 - APPROVED FOR PUB - PRINCIPAL REGISTERType:CNSA
11/15/2022 - 2 years ago
12 - PUBLISHED FOR OPPOSITIONType:PUBO
10/26/2022 - 2 years ago
11 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILEDType:NONP
11/15/2022 - 2 years ago
13 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILEDType:NPUB
1/10/2023 - 2 years ago
14 - NOA E-MAILED - SOU REQUIRED FROM APPLICANTType:NOAM
4/13/2023 - a year ago
15 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVEDType:REAP
7/10/2023 - a year ago
21 - SOU TEAS EXTENSION RECEIVEDType:EEXT
7/10/2023 - a year ago
22 - SOU EXTENSION 1 FILEDType:EXT1
7/10/2023 - a year ago
23 - SOU EXTENSION 1 GRANTEDType:EX1G
7/12/2023 - a year ago
24 - NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILEDType:EXRA