TREA

97268037 - MOSAICX

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Information

  • Trademark
  • 97268037
  • Serial Number
    97268037
  • Filing Date
    February 15, 2022
    2 years ago
  • Transaction Date
    November 28, 2024
    2 months ago
  • Status Date
    April 16, 2024
    10 months ago
  • Published for Opposition Date
    October 17, 2023
    a year ago
  • Location Date
    September 11, 2023
    a year ago
  • Status Code
    774
  • Current Location
    PUBLICATION AND ISSUE SECTION
    Employee Name
    MAKSHOOD, AKEELA
  • Attorney Docket Number
    15116.10376
    Attorney Name
    KRIS KAPPEL
    Law Office Assigned Location Code
    N40
  • Owners
Information
Mark Drawing Code
4
Mark Identification
MOSAICX
Case File Statements
  • GS0091: Downloadable software for enabling customer communication, engagement, and support through digital messaging and personalized conversation; downloadable software for customer messaging and communication management; downloadable software featuring intelligent voice recognition services and digital messaging services; downloadable software using machine learning for natural language processing and understanding; downloadable software for analytics and reporting in the field of customer communication, customer engagement, and customer support
  • GS0421: Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication to facilitate customer engagement, customer relationship management, customer service, and customer support; providing temporary use of non-downloadable cloud-based software for customer identification, verification, account management, activations, purchases, payments, service requests, appointments, technical support, transfers, outages, global functions, and intent gathering; providing temporary use of non-downloadable cloud-based software using machine learning and natural language processing to automate and improve two-way interactions with customers and employees; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging campaigns, reminders, notifications, and conversational interactions; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology businesses for customer experience purposes
Case File Event Statements
  • 2/18/2022 - 2 years ago
    1 - NEW APPLICATION ENTERED Type: NWAP
  • 2/19/2022 - 2 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS
  • 11/9/2022 - 2 years ago
    3 - ASSIGNED TO EXAMINER Type: DOCK
  • 11/15/2022 - 2 years ago
    4 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 11/15/2022 - 2 years ago
    5 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 11/15/2022 - 2 years ago
    6 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 2/15/2023 - a year ago
    7 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Type: ASCK
  • 5/15/2023 - a year ago
    8 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 5/15/2023 - a year ago
    9 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 5/15/2023 - a year ago
    10 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 5/24/2023 - a year ago
    11 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Type: ASCK
  • 6/18/2023 - a year ago
    12 - FINAL REFUSAL WRITTEN Type: CNFR
  • 6/18/2023 - a year ago
    13 - FINAL REFUSAL E-MAILED Type: GNFR
  • 6/18/2023 - a year ago
    14 - NOTIFICATION OF FINAL REFUSAL EMAILED Type: GNFN
  • 7/5/2023 - a year ago
    15 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Type: ASCK
  • 8/25/2023 - a year ago
    16 - TEAS REQUEST FOR RECONSIDERATION RECEIVED Type: ERFR
  • 8/25/2023 - a year ago
    17 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 8/25/2023 - a year ago
    18 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 9/8/2023 - a year ago
    19 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 9/27/2023 - a year ago
    20 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED Type: NONP
  • 10/17/2023 - a year ago
    21 - PUBLISHED FOR OPPOSITION Type: PUBO
  • 10/17/2023 - a year ago
    22 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED Type: NPUB
  • 11/7/2023 - a year ago
    23 - ASSIGNED TO EXAMINER Type: DOCK
  • 11/15/2023 - a year ago
    24 - EXTENSION OF TIME TO OPPOSE RECEIVED Type: ETOF
  • 4/16/2024 - 10 months ago
    25 - OPPOSITION INSTITUTED NO. 999999 Type: OP.I
  • 4/16/2024 - 10 months ago
    26 - EXTENSION OF TIME TO OPPOSE PROCESS - TERMINATED Type: ETOP
  • 11/27/2024 - 2 months ago
    27 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Type: ASCK