TREA

97268037 - MOSAICX

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Information

  • Trademark
  • 97268037
  • Serial Number
    97268037
  • Filing Date
    February 15, 2022
    3 years ago
  • Transaction Date
    June 15, 2025
    8 months ago
  • Status Date
    April 22, 2025
    9 months ago
  • Published for Opposition Date
    October 17, 2023
    2 years ago
  • Location Date
    April 22, 2025
    9 months ago
  • Status Code
    688
  • Current Location
    INTENT TO USE SECTION
    Employee Name
    MAKSHOOD, AKEELA
  • Attorney Docket Number
    15116.10376
    Attorney Name
    KRIS KAPPEL
    Law Office Assigned Location Code
    N40
  • Owners
Information
Mark Drawing Code
4
Mark Identification
MOSAICX
Case File Statements
  • GS0091: Downloadable software for enabling customer communication, engagement, and support through digital messaging and personalized conversation, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software for customer messaging and communication management, all of the foregoing for facilitating inbound and outbound communications between service purchasers/subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software featuring intelligent voice recognition services and digital messaging services, all of the foregoing for facilitating inbound and outbound communications between service purchasers/subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software using machine learning for natural language processing and understanding, all of the foregoing excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software for analytics and reporting in the field of facilitating inbound and outbound communications between service purchasers/subscribers and their end users and customer support, all of the foregoing excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users
  • GS0421: Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication to facilitate customer engagement, customer relationship management, customer service, and customer support, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable cloud-based software for customer identification, verification, account management, activations, purchases, payments, service requests, appointments, technical support, transfers, outages, global functions, and intent gathering, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable cloud-based software using machine learning and natural language processing to automate and improve two-way interactions with customers and employees, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable, cloud-based software for conversational interactions, all of the foregoing for facilitating inbound and outbound communications between service purchasers/subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology businesses for customer experience purposes, all of the foregoing excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users
Case File Event Statements
  • 2/15/2023 - 2 years ago
    7 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Type: ASCK
  • 2/18/2022 - 3 years ago
    1 - NEW APPLICATION ENTERED Type: NWAP
  • 2/19/2022 - 3 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS
  • 11/9/2022 - 3 years ago
    3 - ASSIGNED TO EXAMINER Type: DOCK
  • 11/15/2022 - 3 years ago
    4 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 11/15/2022 - 3 years ago
    5 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 11/15/2022 - 3 years ago
    6 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 5/15/2023 - 2 years ago
    8 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 5/15/2023 - 2 years ago
    9 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 5/15/2023 - 2 years ago
    10 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 5/24/2023 - 2 years ago
    11 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Type: ASCK
  • 6/18/2023 - 2 years ago
    12 - FINAL REFUSAL WRITTEN Type: CNFR
  • 6/18/2023 - 2 years ago
    13 - FINAL REFUSAL E-MAILED Type: GNFR
  • 6/18/2023 - 2 years ago
    14 - NOTIFICATION OF FINAL REFUSAL EMAILED Type: GNFN
  • 7/5/2023 - 2 years ago
    15 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Type: ASCK
  • 8/25/2023 - 2 years ago
    16 - TEAS REQUEST FOR RECONSIDERATION RECEIVED Type: ERFR
  • 8/25/2023 - 2 years ago
    17 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 8/25/2023 - 2 years ago
    18 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 9/8/2023 - 2 years ago
    19 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 9/27/2023 - 2 years ago
    20 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED Type: NONP
  • 10/17/2023 - 2 years ago
    22 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED Type: NPUB
  • 11/15/2023 - 2 years ago
    24 - EXTENSION OF TIME TO OPPOSE RECEIVED Type: ETOF
  • 4/16/2024 - a year ago
    25 - OPPOSITION INSTITUTED NO. 999999 Type: OP.I
  • 10/17/2023 - 2 years ago
    21 - PUBLISHED FOR OPPOSITION Type: PUBO
  • 11/7/2023 - 2 years ago
    23 - ASSIGNED TO EXAMINER Type: DOCK
  • 4/16/2024 - a year ago
    26 - EXTENSION OF TIME TO OPPOSE PROCESS - TERMINATED Type: ETOP
  • 11/27/2024 - a year ago
    27 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Type: ASCK
  • 3/10/2025 - 11 months ago
    29 - OPPOSITION TERMINATED NO. 999999 Type: OP.T
  • 3/10/2025 - 11 months ago
    28 - OPPOSITION DISMISSED NO. 999999 Type: OP.D
  • 3/10/2025 - 11 months ago
    30 - TTAB RELEASE CASE TO TRADEMARKS Type: TMBN
  • 4/22/2025 - 9 months ago
    31 - NOA E-MAILED - SOU REQUIRED FROM APPLICANT Type: NOAM
  • 6/13/2025 - 8 months ago
    32 - TEAS STATEMENT OF USE RECEIVED Type: EISU