TREA

97976123 - NAVICONNECTS

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Information

  • Trademark
  • 97976123
  • Serial Number
    97976123
  • Registration Number
    7152626
  • Filing Date
    June 29, 2022
    2 years ago
  • Registration Date
    August 29, 2023
    a year ago
  • Transaction Date
    August 29, 2023
    a year ago
  • Status Date
    August 29, 2023
    a year ago
  • Published for Opposition Date
    November 08, 2022
    2 years ago
  • Location Date
    July 25, 2023
    a year ago
  • First Use Anywhere Date
    April 01, 2023
    a year ago
  • First Use In Commerce Date
    April 01, 2023
    a year ago
  • Status Code
    700
  • Current Location
    PUBLICATION AND ISSUE SECTION
    Employee Name
    SULLIVAN, JOHN C
  • Attorney Name
    Alexander S. Perry
    Law Office Assigned Location Code
    M50
  • Owners
Information
Mark Drawing Code
4000
Mark Identification
NAVICONNECTS
Case File Statements
  • PM0001: NAVI CONNECTS
  • GS0351: Operation of multimedia contact centers for others; Customer service management for others; Customer services, namely, operating contact centers to address multi-channel customer inquiries for others; Operation of multi-channel contact centers for others; Management of contact centers for others; Management of telephone call centers for others; Consulting services in the field of contact center operation and customer service interactions
  • GS0421: Software as a service (SAAS) and platform as a service (PAAS) services featuring software for use by customer service representatives in omni-channel customer interactions, namely, for receiving, answering, and placing voice calls, SMS, Webchat, electronic mail, web-form submissions, and follow-up correspondence; Software as a service (SAAS) and platform as a service (PAAS) services featuring customer relationship management software; Design and development of customized software for use by customer service representatives in omni-channel customer interactions; Software as a service (SAAS) and platform as a service (PAAS) services featuring software using artificial intelligence for use in contact centers and customer service interactions, namely, for receiving, answering, and sending SMS, Webchat, electronic mail, web-form submissions, and follow-up correspondence; Software as a service (SAAS) and platform as a service (PAAS) services featuring software for use in call center management, namely, for managing omni-channel customer interaction queues, tracking and managing employee scheduling and productivity, and connecting customer interactions to customer service representative; Software as a service (SAAS) and platform as a service (PAAS) services featuring software for managing customer service representatives, namely, for managing omni-channel customer interaction queues, tracking and managing employee scheduling and productivity, and connecting customer interactions to customer service representative; Software as a service (SAAS) and platform as a service (PAAS) services featuring computer software platforms for use in contact centers, customer relationship management, and customer service interactions, namely, for tracking customer information, interactions, and lead generation, and for receiving, answering, and placing voice calls, SMS, Webchat, electronic mail, web-form submissions, and follow-up correspondence
Case File Event Statements
  • 8/29/2023 - a year ago
    26 - NOTICE OF REGISTRATION CONFIRMATION EMAILED Type: NRCC
  • 8/29/2023 - a year ago
    25 - REGISTERED-PRINCIPAL REGISTER Type: R.PR
  • 7/26/2023 - a year ago
    24 - NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED Type: SUNA
  • 7/25/2023 - a year ago
    23 - ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED Type: CNPR
  • 7/24/2023 - a year ago
    22 - STATEMENT OF USE PROCESSING COMPLETE Type: SUPC
  • 6/29/2023 - a year ago
    21 - USE AMENDMENT FILED Type: IUAF
  • 7/24/2023 - a year ago
    20 - DIVISIONAL PROCESSING COMPLETE Type: DPCC
  • 6/29/2023 - a year ago
    19 - DIVISIONAL REQUEST RECEIVED Type: DRRR
  • 7/20/2023 - a year ago
    18 - CASE ASSIGNED TO INTENT TO USE PARALEGAL Type: AITU
  • 6/29/2023 - a year ago
    17 - TEAS REQUEST TO DIVIDE RECEIVED Type: ERTD
  • 6/29/2023 - a year ago
    16 - SOU TEAS EXTENSION RECEIVED Type: EEXT
  • 6/29/2023 - a year ago
    15 - TEAS STATEMENT OF USE RECEIVED Type: EISU
  • 1/3/2023 - 2 years ago
    14 - NOA E-MAILED - SOU REQUIRED FROM APPLICANT Type: NOAM
  • 11/8/2022 - 2 years ago
    13 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED Type: NPUB
  • 11/8/2022 - 2 years ago
    12 - PUBLISHED FOR OPPOSITION Type: PUBO
  • 10/19/2022 - 2 years ago
    11 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED Type: NONP
  • 10/3/2022 - 2 years ago
    10 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 9/9/2022 - 2 years ago
    9 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 9/8/2022 - 2 years ago
    8 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 9/8/2022 - 2 years ago
    7 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 8/15/2022 - 2 years ago
    6 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 8/15/2022 - 2 years ago
    5 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 8/15/2022 - 2 years ago
    4 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 8/8/2022 - 2 years ago
    3 - ASSIGNED TO EXAMINER Type: DOCK
  • 7/19/2022 - 2 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS
  • 7/2/2022 - 2 years ago
    1 - NEW APPLICATION ENTERED Type: NWAP