TREA

98137938 - LIVEPERSON CONVERSATION COPILOT

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Information

  • Trademark
  • 98137938
  • Serial Number
    98137938
  • Filing Date
    August 17, 2023
    2 years ago
  • Transaction Date
    May 14, 2025
    5 months ago
  • Status Date
    May 13, 2025
    5 months ago
  • Published for Opposition Date
    March 18, 2025
    7 months ago
  • Location Date
    May 13, 2025
    5 months ago
  • Status Code
    688
  • Current Location
    INTENT TO USE SECTION
    Employee Name
    VALLILLO, MELISSA
  • Attorney Name
    Kimberly S. Grimsley
    Law Office Assigned Location Code
    L50
  • Owners
Information
Mark Drawing Code
4
Mark Identification
LIVEPERSON CONVERSATION COPILOT
Case File Statements
  • GS0091: Downloadable computer software for use in facilitating interactions in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Downloadable computer software for facilitating interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Downloadable computer software for building bots for interaction and conversations with customers; Downloadable computer software that uses artificial intelligence for natural language processing, generation, understanding and analysis; Downloadable computer software that uses artificial intelligence for enabling businesses to obtain customer support and to assist in providing customer engagement tools and messaging to their customers; Downloadable computer software that uses artificial intelligence for providing automated questions and answer tool within bots to help agents communicate and interact with consumers; Downloadable computer software for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields; Downloadable software in the nature of a mobile application for use in facilitating interactions in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Downloadable software in the nature of a mobile application for facilitating interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Downloadable software in the nature of a mobile application for building bots for interaction and conversations with customers; Downloadable software in the nature of a mobile application that uses artificial intelligence for natural language processing, generation, understanding and analysis; Downloadable software in the nature of a mobile application that uses artificial intelligence for enabling businesses to obtain customer support and to assist in providing customer engagement tools and messaging to their customers; Downloadable software in the nature of a mobile application that uses artificial intelligence for providing automated questions and answer tool within bots to help agents communicate and interact with consumers; Downloadable software in the nature of a mobile application for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields
  • GS0381: Electronic messaging services; Instant messaging services; Interactive online communication services, namely, providing on-line facilities for real-time interaction between businesses and consumers for on-line customer service and customer support via bots, artificial intelligence, automations and live support
  • PM0001: LIVE PERSON CONVERSATION COPILOT
  • DS0000: "CONVERSATION COPILOT"
  • GS0421: Software as a service (SAAS) services featuring software for use in facilitating interactions in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Software as a service (SAAS) services featuring software to facilitate interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Software as a service (SAAS) services featuring software to build bots for interaction and conversations with customers; Software as a Service (SaaS) services featuring software using artificial intelligence for natural language processing, generation, understanding and analysis; Software as a service (SAAS) services featuring software using artificial intelligence for enabling businesses to obtain customer support and to assist in providing customer engagement tools and messaging to their customers; Software as a service (SAAS) services featuring software using artificial intelligence for providing automated questions and answer tool within bots to help agents communicate and interact with consumers; Software as a service (SAAS) services featuring software for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields
Case File Event Statements
  • 8/21/2023 - 2 years ago
    1 - NEW APPLICATION ENTERED Type: NWAP
  • 9/16/2023 - 2 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS
  • 12/22/2023 - a year ago
    3 - LETTER OF PROTEST EVIDENCE FORWARDED Type: LOPT
  • 1/24/2024 - a year ago
    4 - ASSIGNED TO EXAMINER Type: DOCK
  • 1/29/2024 - a year ago
    6 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 1/29/2024 - a year ago
    7 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 1/29/2024 - a year ago
    8 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 4/22/2024 - a year ago
    9 - APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED Type: XELR
  • 7/29/2024 - a year ago
    12 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 1/29/2024 - a year ago
    5 - LETTER OF PROTEST EVIDENCE REVIEWED - ACTION TAKEN Type: LOPE
  • 4/22/2024 - a year ago
    10 - APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED Type: XELG
  • 7/29/2024 - a year ago
    13 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 7/29/2024 - a year ago
    11 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 9/3/2024 - a year ago
    14 - FINAL REFUSAL WRITTEN Type: CNFR
  • 9/3/2024 - a year ago
    16 - NOTIFICATION OF FINAL REFUSAL EMAILED Type: GNFN
  • 9/3/2024 - a year ago
    15 - FINAL REFUSAL E-MAILED Type: GNFR
  • 12/3/2024 - 10 months ago
    18 - APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED Type: XELG
  • 12/3/2024 - 10 months ago
    17 - APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED Type: XELR
  • 2/12/2025 - 8 months ago
    20 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 2/12/2025 - 8 months ago
    21 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 2/12/2025 - 8 months ago
    19 - TEAS REQUEST FOR RECONSIDERATION RECEIVED Type: ERFR
  • 2/21/2025 - 8 months ago
    22 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA
  • 3/12/2025 - 7 months ago
    23 - NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED Type: NONP
  • 3/18/2025 - 7 months ago
    24 - PUBLISHED FOR OPPOSITION Type: PUBO
  • 3/18/2025 - 7 months ago
    25 - OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED Type: NPUB
  • 5/13/2025 - 5 months ago
    26 - NOA E-MAILED - SOU REQUIRED FROM APPLICANT Type: NOAM