98279969 - EGAIN INSTANT ANSWERS

Information

• Trademark
• 98279969

• Source

• Serial Number

  98279969

• International Classifications

  • 35 - Advertising
  • 42 - Scientific and technological services and research and design relating thereto

• Filing Date

  November 21, 2023
  a year ago

• Transaction Date

  November 04, 2024
  3 months ago

• Status Date

  November 01, 2024
  3 months ago

• Location Date

  November 04, 2024
  3 months ago

• First Use Anywhere Date

  July 09, 2024
  6 months ago

• First Use In Commerce Date

  July 09, 2024
  6 months ago

• Status Code

  641

• Current Location

  TMEG LAW OFFICE 106

  Employee Name

  MCSHANE,MICHELE L

• Attorney Docket Number

  025185-

  Attorney Name

  Patricia L. Cotton

  Law Office Assigned Location Code

  L60

• Owners

  • EGAIN CORPORATION

Case File Statements

• GS0351: Providing business consulting services in the fields of communicating with customers, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support
• DS0000: "INSTANT ANSWERS"
• GS0421: Providing temporary use of online non-downloadable computer software for communicating with customers, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support

Case File Event Statements

• 11/24/2023 - a year ago

  1 - NEW APPLICATION ENTERED Type: NWAP

• 6/24/2024 - 7 months ago

  3 - ASSIGNED TO EXAMINER Type: DOCK

• 1/4/2024 - a year ago

  2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS

• 7/9/2024 - 6 months ago

  5 - NON-FINAL ACTION E-MAILED Type: GNRT

• 7/9/2024 - 6 months ago

  4 - NON-FINAL ACTION WRITTEN Type: CNRT

• 9/18/2024 - 4 months ago

  8 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA

• 9/18/2024 - 4 months ago

  9 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME

• 9/18/2024 - 4 months ago

  10 - TEAS AMENDMENT OF USE RECEIVED Type: EAAU

• 9/18/2024 - 4 months ago

  7 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA

• 9/18/2024 - 4 months ago

  12 - AMENDMENT TO USE PROCESSING COMPLETE Type: AUPC

• 9/18/2024 - 4 months ago

  11 - USE AMENDMENT FILED Type: IUAF

• 11/1/2024 - 3 months ago

  15 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN

• 11/1/2024 - 3 months ago

  14 - NON-FINAL ACTION E-MAILED Type: GNRT

• 11/1/2024 - 3 months ago

  13 - NON-FINAL ACTION WRITTEN Type: CNRT

• 7/9/2024 - 6 months ago

  6 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN