98294903 - Z ALSO HERE BRAND REQUESTER ASSIGNEE TAKE IT FOLLOWERS FOLLOW FORM TAGS APPLY MACRO ADD SIDE CONVERSATIONS VIA ASSIGN PUBLIC REPLY EMAIL EXTERNAL ID ORG. LOCAL TIME LANGUAGE TAGS NOTES INTERACTIONS CLOSE TABS SUBMIT AS

Information

  • Trademark
  • 98294903
  • Serial Number
    98294903
  • Filing Date
    December 01, 2023
    a year ago
  • Transaction Date
    November 20, 2024
    2 months ago
  • Status Date
    November 20, 2024
    2 months ago
  • Location Date
    November 20, 2024
    2 months ago
  • First Use Anywhere Date
    March 04, 2020
    4 years ago
  • First Use In Commerce Date
    March 04, 2020
    4 years ago
  • Status Code
    602
  • Current Location
    TMEG LAW OFFICE 105
    Employee Name
    ALBANO, ASHLEY
  • Attorney Name
    Katherine M. Basile
    Law Office Assigned Location Code
    L50
  • Owners
Mark Drawing Code
3
Mark Identification
Z ALSO HERE BRAND REQUESTER ASSIGNEE TAKE IT FOLLOWERS FOLLOW FORM TAGS APPLY MACRO ADD SIDE CONVERSATIONS VIA ASSIGN PUBLIC REPLY EMAIL EXTERNAL ID ORG. LOCAL TIME LANGUAGE TAGS NOTES INTERACTIONS CLOSE TABS SUBMIT AS
Case File Statements
  • DM0000: The mark consists of the trade dress configuration of a website experience interface consisting of a navigation column on the left side with icons; the interface contains a top horizontal bar showing one or more tabs; to the right of the tab(s) is an icon with term Side Conversations; the interface is broken down into three main columns; the first column consists of identity information for the Requester, Assignee, and fields for Also Here, Brand, Followers, Forms, and Tags; the second column consists of the title of the ticket, name of the customer, messages to and from the customers, and a box for sending a new message to the customer; the third column consists of information on the customer, contact information for the customer, a box for notes about the customer, and a box to view prior interactions with the customer; the far right of the interface contains a context panel located down the right side with one or more icons representing knowledge and/or customer intelligence; the other elements with a dotted line indicate placement of the mark and are not claimed as part of the mark.
  • GS0381: Providing on-line forums for transmission of messages among computer users; on-line services, namely, message sending; transmission of information by electronic communications networks; communication services, namely, providing electronic transmission of information stored in a database via interactively communicating computer systems; instant messaging services; voice over internet protocol (VOIP) services; omni-channel messaging services; messaging services conducted via multiple channels, namely, electronic messaging, web messaging, text messaging, telephone voice messaging, digital voice messaging, and instant messaging; omni-channel communication services, namely, transmission of voice, audio, visual images and data by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks
  • PM0001: ZEN DESK ALSO HERE BRAND REQUESTER ASSIGNEE TAKE IT FOLLOWERS FOLLOW FORM TAGS APPLY MACRO ADD SIDE CONVERSATIONS VIA ASSIGN PUBLIC REPLY EMAIL EXTERNAL IDENTIFICATION ORGANIZATION LOCAL TIME LANGUAGE TAGS NOTES INTERACTIONS CLOSE TABS SUBMIT AS
  • CC0000: Color is not claimed as a feature of the mark.
  • GS0351: Business management; business management analysis; business information management; assistance with business management and planning; business knowledge management services; business organization and management consultancy including personnel management; outsource service provider in the field of customer relationship management; customer service management for others; sales support management services; management of inquiries from internal teams and departments; management of communications with potential sales leads; human resources (HR) management, analysis, and consulting services; human resource (HR) services, namely, providing searchable databases of business information for employees; compiling and analyzing statistics, data and other sources of information for business purposes; business communications management featuring omni-channel communications
Case File Event Statements
  • 12/1/2023 - a year ago
    1 - NEW APPLICATION ENTERED Type: NWAP
  • 3/7/2024 - 10 months ago
    3 - NOTICE OF DESIGN SEARCH CODE E-MAILED Type: MDSM
  • 3/7/2024 - 10 months ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS
  • 4/17/2024 - 9 months ago
    4 - ASSIGNED TO EXAMINER Type: DOCK
  • 5/8/2024 - 8 months ago
    6 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 5/8/2024 - 8 months ago
    7 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 5/8/2024 - 8 months ago
    5 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 8/1/2024 - 5 months ago
    9 - APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED Type: XELG
  • 8/1/2024 - 5 months ago
    8 - APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED Type: XELR
  • 11/20/2024 - 2 months ago
    10 - ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE Type: ABN2
  • 11/20/2024 - 2 months ago
    11 - ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND Type: MAB2